CTSI-Global Freight Audit and Payment is a web service for shippers that outsource freight payment and contract management, with a stated aim of reducing payment errors. Invoice information can enter through EDI, OCR, an upload portal, or data entry. The service applies a 45-point audit and multimodal technology to automate reviews and process refunds for exceptions. Teams can approve, reject, or modify flagged billing exceptions, then handle corrected invoices, short payments, or credit notes with carriers. Carrier contracts are scanned, stored, reviewed, and made available in a centralized repository with SOX compliance. Payment controls monitor contracts for timely payment processing and SOX cash management. Logistics costs can be allocated by carrier account, product, origin, recipient, or other listed criteria. CTSI-Global states that the service supports 120+ countries, 17+ languages, and 28,000+ carriers. Honeybee TMS has a real-time integration with the service. The broader logistics offering also includes Parcel Spend Management, Honeybee TMS, strategic expertise, and sustainability reporting for Scope 1, 2, and 3 emissions and CSRD. CTSI-Global was founded in 1957 and is headquartered in Memphis, Tennessee. The service is paid; visitors are invited to book a demo, and pricing is on request.
Who it is for
The service suits large, regional, and mid-sized shippers managing freight invoices, carrier contracts, payments, and exceptions. Its stated global coverage and multiple invoice capture options may suit businesses working across countries, languages, and carriers.
What is good
- Captures invoice data through EDI, OCR, portal upload, or data entry.
- Uses a 45-point audit to automate reviews.
- Supports exception decisions and carrier invoice corrections.
- Allocates logistics costs by carrier account, product, origin, or recipient.
- States coverage of 120+ countries and 28,000+ carriers.
- Honeybee TMS includes a real-time integration.
What to know first
- Pricing is on request.
- The service is presented as a paid offering.
Verdict
Consider CTSI-Global Freight Audit and Payment if your shipping operation needs freight invoice auditing, contract management, and carrier payment controls. Shippers who need a price before engaging should note that pricing is on request and the product page invites visitors to book a demo.
Get started with CTSI-Global Freight Audit and Payment
- Visit the CTSI-Global Freight Audit and Payment website.
- Book a demo to discuss the service.
- Use the web service for invoice capture, auditing, and payment workflows.
- Submit service requests through the CTSI Service Desk or search the client knowledgebase via TMS.
Questions about CTSI-Global Freight Audit and Payment
How is the service priced?
It is a paid service with pricing on request. The product page invites visitors to book a demo.
What platforms does it support?
The service is listed for web.
How can invoice data be submitted?
Options include EDI, OCR, an upload portal, and data entry.
Does the service integrate with Honeybee TMS?
CTSI-Global says Honeybee TMS includes a real-time integration with its Freight Audit and Payment services.
What scale of carrier coverage does CTSI-Global state?
The product page states support for 120+ countries, 17+ languages, and 28,000+ carriers.
What support resources are available to clients?
Clients can submit service requests through the CTSI Service Desk and search a client knowledgebase accessible via TMS.
CTSI-Global Freight Audit and Payment plans and pricing
All plansCompared on freight audit and payment software
- Invoice capture
- multiple
- Rate validation
- Yes
- Duplicate detection
- Yes
- Carrier payments
- Yes
- EDI support
- Yes
