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CTSI-Global Freight Audit and Payment

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What CTSI-Global Freight Audit and Payment is

CTSI-Global Freight Audit and Payment is a web service for shippers that outsource freight payment and contract management, with a stated aim of reducing payment errors. Invoice information can enter through EDI, OCR, an upload portal, or data entry. The service applies a 45-point audit and multimodal technology to automate reviews and process refunds for exceptions. Teams can approve, reject, or modify flagged billing exceptions, then handle corrected invoices, short payments, or credit notes with carriers. Carrier contracts are scanned, stored, reviewed, and made available in a centralized repository with SOX compliance. Payment controls monitor contracts for timely payment processing and SOX cash management. Logistics costs can be allocated by carrier account, product, origin, recipient, or other listed criteria. CTSI-Global states that the service supports 120+ countries, 17+ languages, and 28,000+ carriers. Honeybee TMS has a real-time integration with the service. The broader logistics offering also includes Parcel Spend Management, Honeybee TMS, strategic expertise, and sustainability reporting for Scope 1, 2, and 3 emissions and CSRD. CTSI-Global was founded in 1957 and is headquartered in Memphis, Tennessee. The service is paid; visitors are invited to book a demo, and pricing is on request.

Who it suits

The service suits large, regional, and mid-sized shippers managing freight invoices, carrier contracts, payments, and exceptions. Its stated global coverage and multiple invoice capture options may suit businesses working across countries, languages, and carriers.

What it does well

Captures invoice data through EDI, OCR, portal upload, or data entry.
Uses a 45-point audit to automate reviews.
Supports exception decisions and carrier invoice corrections.
Allocates logistics costs by carrier account, product, origin, or recipient.
States coverage of 120+ countries and 28,000+ carriers.
Honeybee TMS includes a real-time integration.

What to know first

Pricing is on request.
The service is presented as a paid offering.

Plans

Plan	Billed and limits	Price
Freight Audit & Payment	Custom solution; pricing details not listed	On request

As ctsi-global.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

Visit the CTSI-Global Freight Audit and Payment website.
Book a demo to discuss the service.
Use the web service for invoice capture, auditing, and payment workflows.
Submit service requests through the CTSI Service Desk or search the client knowledgebase via TMS.

Verdict

Consider CTSI-Global Freight Audit and Payment if your shipping operation needs freight invoice auditing, contract management, and carrier payment controls. Shippers who need a price before engaging should note that pricing is on request and the product page invites visitors to book a demo.

Questions

How is the service priced?

It is a paid service with pricing on request. The product page invites visitors to book a demo.

What platforms does it support?

The service is listed for web.

How can invoice data be submitted?

Options include EDI, OCR, an upload portal, and data entry.

Does the service integrate with Honeybee TMS?

CTSI-Global says Honeybee TMS includes a real-time integration with its Freight Audit and Payment services.

What scale of carrier coverage does CTSI-Global state?

The product page states support for 120+ countries, 17+ languages, and 28,000+ carriers.

What support resources are available to clients?

Clients can submit service requests through the CTSI Service Desk and search a client knowledgebase accessible via TMS.

Facts from CTSI-Global Freight Audit and Payment's own pages

Additional services: The freight page points to Parcel Spend Management, Honeybee TMS, and strategic expertise as part of its broader logistics ecosystem. · ctsi-global.com, 7 Oct 2026
Audit: The service uses a 45-point audit and multimodal technology to automate audits and process refunds for exceptions. · ctsi-global.com, 7 Oct 2026
Contract management: Carrier contracts are scanned, stored, reviewed, and made accessible in a centralized repository with SOX compliance. · ctsi-global.com, 7 Oct 2026
Cost allocation: Corporate logistics costs can be allocated by criteria such as carrier account, product, origin, or recipient. · ctsi-global.com, 7 Oct 2026
Exception handling: Flagged billing exceptions can be approved, rejected, or modified, with corrected invoices, short payments, or credit notes handled with carriers. · ctsi-global.com, 7 Oct 2026
Founded: 1957 · ctsi-global.com, 28 Sept 2026
Global coverage: The product page states support for 120+ countries, 17+ languages, and 28,000+ carriers. · ctsi-global.com, 7 Oct 2026
Headquarters: Memphis, Tennessee, United States · ctsi-global.com, 28 Sept 2026
Integrations: CTSI-Global says Honeybee TMS includes a real-time integration with its Freight Audit and Payment services. · ctsi-global.com, 7 Oct 2026
Invoice data capture: Data capture options include EDI, OCR, an upload portal, and data entry. · ctsi-global.com, 7 Oct 2026
Payment controls: The service monitors contracts for timely payment processing and SOX cash management. · ctsi-global.com, 7 Oct 2026
Pricing: The product page invites visitors to book a demo and does not display a price. · ctsi-global.com, 7 Oct 2026
Purpose: CTSI-Global’s freight audit and payment service is presented as a way to reduce payment errors and outsource freight payment and contract management. · ctsi-global.com, 7 Oct 2026
Security resources: CTSI-Global’s Trust Center describes itself as a portal for security posture documents and lists GDPR and SOC 1 among its security and compliance items. · trust.ctsi-global.com, 7 Oct 2026
Support: Clients can submit service requests through the CTSI Service Desk and search a client knowledgebase accessible via TMS. · ctsi-global.com, 7 Oct 2026
Sustainability: The page lists Scope 1, 2, and 3 emissions reporting and Corporate Sustainability Reporting Directive reporting among its sustainability solutions. · ctsi-global.com, 7 Oct 2026
Target customers: CTSI-Global describes the service as supporting global business and says it works with large, regional, and mid-sized shippers. · ctsi-global.com, 7 Oct 2026

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