TRANSWARE is VTM’s cloud-based freight management platform for freight audit, payment, rating, analytics, and claims. Its pre-payment invoice audits apply business rules to flag billing errors and support general-ledger coding. A rating engine compares shipment costs and delivery estimates using customers’ actual carrier rates to identify the least-cost carrier. The platform provides standard dashboards and reports, along with custom metrics and user-built reports. Claims tools cover creating and tracking claims, collecting documents, generating forms, filing, and resolution. REST APIs support invoice status and workflows, invoice and carrier data, rates, least-cost carrier lookup, and loss-and-damage claims. VTM says it uses EDI with carriers whenever possible, and that over 90% of processed transactions are EDI transaction sets. Carrier payments can use VTM’s or the customer’s check stock, ACH, or a returned payment file, with foreign-currency options. TRANSWARE is available on web and through an API. Pricing is on request. The TRANSWARE Claims trial runs for 30 days, requires no credit card, and starts after VTM reviews submitted information.
Who it is for
VTM describes TRANSWARE as serving shippers of all sizes and freight carriers across modes. It may suit organizations seeking freight audit, payment, rating, analytics, and claims tools in one platform.
What is good
- Audits invoices before payment using business rules.
- Compares costs and delivery estimates using actual carrier rates.
- Supports custom metrics and user-built reports.
- Claims tools cover filing through resolution.
- Carrier payments include check and ACH options.
What to know first
- Pricing is available on request.
- Claims trial starts only after VTM reviews submitted information.
- Self Service claims plan is limited to 100 claims monthly.
- Self Service and Hybrid plans allow up to five users.
Verdict
TRANSWARE covers freight invoice audits, carrier rating, payments, analytics, and claims, with APIs and EDI connectivity. Review the plan user and claim limits, and request pricing from VTM to assess fit.
Get started with TRANSWARE
- Visit the VTM website.
- Request pricing and plan details from VTM.
- Submit information for the TRANSWARE Claims trial.
- Wait for VTM to review the submission and activate the 30-day trial.
- Use TRANSWARE on the web or through its API.
Limits to know first
The Self Service plan includes up to five users and 100 claims per month. Hybrid includes up to five users, while Fully Managed lists unlimited users and claims. The Claims trial lasts 30 days.
Questions about TRANSWARE
How much does TRANSWARE cost?
Pricing is on request.
Is there a free trial?
The TRANSWARE Claims trial lasts 30 days, requires no credit card and is activated after VTM reviews submitted information.
What platforms does it support?
TRANSWARE is available on the web and through an API.
What are the plan limits?
Self Service allows up to five users and 100 claims per month. Hybrid allows up to five users and unlimited claims; Fully Managed lists unlimited users and claims.
How can TRANSWARE pay carriers?
Payment options include VTM’s check stock, ACH, the customer’s check stock or a returned payment file. Foreign-currency options are available.
Who makes TRANSWARE?
Virtual Transportation Management (VTM), formed in 1995, provides third-party freight audit and payment services and is based in Aurora, Illinois.
TRANSWARE plans and pricing
All plansCompared on freight audit and payment software
- Invoice capture
- multiple
- Rate validation
- Yes
- Duplicate detection
- Yes
- Carrier payments
- Yes
- Payment methods
- check, ACH, wire transfer, payment file
- EDI support
- Yes
- ERP integrations
- ERP systems, TMS systems


