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TRANSWARE

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What TRANSWARE is

TRANSWARE is VTM’s cloud-based freight management platform for freight audit, payment, rating, analytics, and claims. Its pre-payment invoice audits apply business rules to flag billing errors and support general-ledger coding. A rating engine compares shipment costs and delivery estimates using customers’ actual carrier rates to identify the least-cost carrier. The platform provides standard dashboards and reports, along with custom metrics and user-built reports. Claims tools cover creating and tracking claims, collecting documents, generating forms, filing, and resolution. REST APIs support invoice status and workflows, invoice and carrier data, rates, least-cost carrier lookup, and loss-and-damage claims. VTM says it uses EDI with carriers whenever possible, and that over 90% of processed transactions are EDI transaction sets. Carrier payments can use VTM’s or the customer’s check stock, ACH, or a returned payment file, with foreign-currency options. TRANSWARE is available on web and through an API. Pricing is on request. The TRANSWARE Claims trial runs for 30 days, requires no credit card, and starts after VTM reviews submitted information.

Who it suits

VTM describes TRANSWARE as serving shippers of all sizes and freight carriers across modes. It may suit organizations seeking freight audit, payment, rating, analytics, and claims tools in one platform.

What it does well

  • Audits invoices before payment using business rules.
  • Compares costs and delivery estimates using actual carrier rates.
  • Supports custom metrics and user-built reports.
  • Claims tools cover filing through resolution.
  • Carrier payments include check and ACH options.

What to know first

  • Pricing is available on request.
  • Claims trial starts only after VTM reviews submitted information.
  • Self Service claims plan is limited to 100 claims monthly.
  • Self Service and Hybrid plans allow up to five users.

Limits

The Self Service plan includes up to five users and 100 claims per month. Hybrid includes up to five users, while Fully Managed lists unlimited users and claims. The Claims trial lasts 30 days.

Plans

PlanBilled and limitsPrice
Fully ManagedUnlimited users · unlimited claims · unlimited carriers · unlimited support · standard reports and analytics · cancel anytimeOn request
Self ServiceUp to 5 users · 100 claims/month · unlimited carriers · unlimited support · standard reports and analytics · cancel anytimeOn request
HybridUp to 5 users · unlimited claims · unlimited carriers · unlimited support · standard reports and analytics · cancel anytimeOn request

As vtm.com lists them, read 3 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the VTM website.
  2. Request pricing and plan details from VTM.
  3. Submit information for the TRANSWARE Claims trial.
  4. Wait for VTM to review the submission and activate the 30-day trial.
  5. Use TRANSWARE on the web or through its API.

Verdict

TRANSWARE covers freight invoice audits, carrier rating, payments, analytics, and claims, with APIs and EDI connectivity. Review the plan user and claim limits, and request pricing from VTM to assess fit.

Questions

How much does TRANSWARE cost?

Pricing is on request.

Is there a free trial?

The TRANSWARE Claims trial lasts 30 days, requires no credit card and is activated after VTM reviews submitted information.

What platforms does it support?

TRANSWARE is available on the web and through an API.

What are the plan limits?

Self Service allows up to five users and 100 claims per month. Hybrid allows up to five users and unlimited claims; Fully Managed lists unlimited users and claims.

How can TRANSWARE pay carriers?

Payment options include VTM’s check stock, ACH, the customer’s check stock or a returned payment file. Foreign-currency options are available.

Who makes TRANSWARE?

Virtual Transportation Management (VTM), formed in 1995, provides third-party freight audit and payment services and is based in Aurora, Illinois.

Facts from TRANSWARE's own pages

Analytics
TRANSWARE provides dashboards and reports, including standard dashboards and reports, and supports custom metrics and user-built reports. · vtm.com, 3 Oct 2026
Audience
VTM describes its solutions as serving shippers of all sizes and freight carriers across modes. · vtm.com, 3 Oct 2026
Audit
The platform applies pre-payment invoice audits and business rules to detect billing errors and support general-ledger coding. · vtm.com, 3 Oct 2026
Carrier connectivity
VTM says it uses EDI with carriers whenever possible and that over 90% of its processed transactions are EDI transaction sets. · vtm.com, 3 Oct 2026
Claim limits
The Self Service claims plan lists up to 5 users and 100 claims per month; the Fully Managed plan lists unlimited users and claims. · vtm.com, 3 Oct 2026
Claims
The claims software supports claim creation, tracking, document collection, claim-form generation, filing, and resolution. · vtm.com, 3 Oct 2026
Company
Virtual Transportation Management says it was formed in 1995 and provides third-party freight audit and payment services. · vtm.com, 3 Oct 2026
Founded
1995 · vtm.com, 28 Sept 2026
Headquarters
Aurora, Illinois, United States · vtm.com, 28 Sept 2026
Integrations
TRANSWARE offers REST APIs for invoice status and workflow, invoice and carrier data, rates, least-cost carrier lookup, and loss-and-damage claims. · vtm.com, 3 Oct 2026
Payments
VTM says it can pay carriers using its own check stock, ACH, the customer’s check stock, or a returned payment file, with foreign-currency options. · vtm.com, 3 Oct 2026
Product
TRANSWARE is VTM’s cloud-based freight management platform for audit, payment, rating, analytics, and claims. · vtm.com, 3 Oct 2026
Rating
Its rating engine uses customers’ actual carrier rates to compare shipment costs and delivery estimates and identify the least-cost carrier. · vtm.com, 3 Oct 2026
Security
The official pages reviewed describe cloud data and image storage but do not state a security certification or compliance standard. · vtm.com, 3 Oct 2026
Support
VTM describes implementation support from a dedicated Success Manager and ongoing monitoring and regular client checkpoints. · vtm.com, 3 Oct 2026
Trial
The TRANSWARE Claims trial lasts 30 days, requires no credit card, and is activated after VTM reviews the submitted information. · vtm.com, 3 Oct 2026

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