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Cool Tabs Social Listening
What Cool Tabs Social Listening is
Cool Tabs Social Listening is a web service for tracking activity around social topics. It monitors hashtags, mentions and keywords on X and Instagram, then measures campaign reach, changes and participation as activity happens. Alerts can identify sudden volume peaks, sentiment movement and mentions from influential accounts. Analysis combines natural language processing with custom dictionaries, automatic categorization and sentiment analysis through IBM Watson Analytics. The service can geolocate up to 40% of X content for territorial analysis. Monitoring results can be exported as PDF or Excel files, and plans include access to Social Listening & Analytics. Campaign and competitor tracking are supported across three networks. Instagram hashtag monitoring starts with content from the previous 24 hours, while X monitoring is available on demand at an additional cost and is limited to 10,000 posts per month. Cool Tabs says its data handling meets European GDPR requirements and offers a data processing agreement on request. The company began in 2011 and provides support through its HelpDesk, email and phone.
Who it suits
It suits marketing teams, brands and agencies that need live campaign, competitor or topic monitoring on the web. Its sentiment, categorization, geolocation and export tools also fit users who need structured social analysis and reports.
What it does well
- Real-time campaign reach, activity and participation measures
- Alerts for volume peaks, sentiment shifts and influential mentions
- Natural language processing with custom dictionaries
- PDF and Excel report exports
- Campaign and competitor tracking across three networks
What to know first
- No free plan is available
- X monitoring costs extra and is capped at 10,000 posts monthly
- Instagram hashtag data starts from the last 24 hours
- Stone allows three profiles and 10,000 monthly items
Limits
The 7-day trial follows the selected plan's limits. Stone supports 3 profiles and 10,000 monthly items, Gold 10 profiles and 40,000 items, and Diamond 15 profiles and 150,000 items; X monitoring remains on demand, extra cost and capped at 10,000 posts monthly.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Stone | Monthly; page says annual billing gives 2 months free · 3 profiles; up to 10,000 pieces of content/month; Instagram hashtag data from last 24 hours; X monitoring on demand, additional cost, max 10,000 posts/month | $49 a month |
| Gold | Monthly; page says annual billing gives 2 months free · 10 profiles; up to 40,000 pieces of content/month; Instagram hashtag data from last 24 hours; X monitoring on demand, additional cost, max 10,000 posts/month | $199 a month |
| Diamond | Monthly; page says annual billing gives 2 months free · 15 profiles; up to 150,000 pieces of content/month; Instagram hashtag data from last 24 hours; X monitoring on demand, additional cost, max 10,000 posts/month | $499 a month |
| Enterprise | Monthly content on demand · +15 profiles; monthly content on demand; contact Cool Tabs to activate monitoring | On request |
As cool-tabs.com lists them, read 29 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Cool Tabs Social Listening website
- Choose a plan or start the free 7-day trial
- Select the profiles and monitoring scope
- Connect the supported social networks
- Configure hashtags, mentions, keywords and alerts
- Export monitoring results as PDF or Excel when needed
Verdict
Choose Cool Tabs Social Listening for web-based monitoring of X and Instagram activity with live alerts, sentiment analysis and report exports. Look elsewhere if you need a free plan, broader X collection or monitoring beyond the listed profile and item limits.
Questions
Does Cool Tabs Social Listening have a free plan?
No. It offers a free 7-day trial instead.
How much does the Stone plan cost?
Stone costs $49 a month, billed monthly. The pricing page says annual billing gives two months free.
Which platforms does it support?
It is web-based and monitors X and Instagram, with three networks supported overall.
What does X monitoring include?
X monitoring is on demand, costs extra and is limited to 10,000 posts per month.
Can reports be exported?
Yes. Monitoring data can be exported in PDF and Excel formats.
Who makes the product?
The maker is Cool Tabs Social Listening, founded in 2011.
Facts from Cool Tabs Social Listening's own pages
- Analysis
- Features include natural language processing with custom dictionaries, sentiment analysis through IBM Watson Analytics, and automatic categorization. · cool-tabs.com, 29 Sept 2026
- Company history
- Cool Tabs says it began in 2011 as a content tab editor and is now a social media marketing platform that includes social listening. · cool-tabs.com, 29 Sept 2026
- Founded
- 2011 · cool-tabs.com, 23 Sept 2026
- Free plan
- No · cool-tabs.com, 20 Sept 2026
- Geolocation limit
- Cool Tabs says it geolocates up to 40% of X content for territorial analysis. · cool-tabs.com, 29 Sept 2026
- Integrations
- Cool Tabs lists IBM Watson Analytics for sentiment analysis and says all plans include access to Social Listening & Analytics. · cool-tabs.com, 29 Sept 2026
- Live monitoring
- It measures campaign reach, evolution and participation in real time and sends alerts for volume peaks, sentiment shifts or influential-account mentions. · cool-tabs.com, 29 Sept 2026
- Platform caveats
- Instagram hashtag monitoring includes content from the last 24 hours onward; X monitoring is on demand, costs extra, and is limited to 10,000 posts per month. · cool-tabs.com, 29 Sept 2026
- Privacy and compliance
- Cool Tabs says it is adapted to European GDPR requirements for obtaining, storing, managing and processing data, and offers an additional data processing agreement on request. · help.cool-tabs.com, 29 Sept 2026
- Purpose
- Social Listening monitors hashtags, events and topics and provides actionable insights using semantic and sentiment analysis. · cool-tabs.com, 29 Sept 2026
- Reports
- Monitoring data can be exported in PDF and Excel. · cool-tabs.com, 29 Sept 2026
- Social sources
- The product page says it monitors hashtags, mentions and keywords on X and Instagram. · cool-tabs.com, 29 Sept 2026
- Paid from
- 49 · cool-tabs.com, 20 Sept 2026
- Support
- Cool Tabs directs users to its HelpDesk and lists email support at [email protected] and phone support at +34 91 101 19 29. · cool-tabs.com, 29 Sept 2026
- Tier limits
- The pricing page lists simultaneous monitoring caps of 3 profiles and 10,000 monthly items for Stone, 10 profiles and 40,000 items for Gold, and 15 profiles and 150,000 items for Diamond. · cool-tabs.com, 29 Sept 2026
- Trial
- The pricing page offers a free 7-day trial with no limitations beyond the selected plan. · cool-tabs.com, 29 Sept 2026
Where Cool Tabs Social Listening stands on Freedom251
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