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Comply Case Management

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What Comply Case Management is

Comply Case Management is a cloud service for investigations into potential violations. It centralizes workpapers, correspondence, and other documentation so compliance teams can preserve oversight and respond to internal or regulatory requests. Configurable workflows route cases to appropriate reviewers while maintaining confidentiality, and workflow automation supports repeatable handling. Custom case fields, an audit trail, and reporting dashboards organize activity. Teams can analyze case data for behavioral patterns, escalate issues, and produce reports by category or classification. The service is available through web and API platforms, with integration capabilities for other industry solutions. Comply describes support for firms ranging from one- or two-person shops to large enterprises. Customer support is available 24/5 from dedicated subject matter experts. Comply cites SOC 1 Type II and SOC 2 Type II assessments, ISO/IEC 27001:2022 certification, and annual independent penetration testing. Pricing is provided through a demo request.

Who it suits

It is aimed at compliance teams documenting potential violations and enforcing policies consistently. Its stated customer range includes small shops and large enterprise firms.

What it does well

  • Configurable confidential case workflows
  • Centralized workpapers and correspondence
  • Custom fields, audit trail, and dashboards
  • Pattern analysis and categorized reporting
  • Web and API availability

What to know first

  • Pricing requires a demo request
  • Typical onboarding takes approximately 6–8 weeks
  • Case-specific integrations are not named

Plans

PlanBilled and limitsPrice
Comply Case ManagementPricing by demo requestOn request

As comply.com lists them, read 12 Oct 2026. The maker's own page has the final word.

Verdict

Comply Case Management focuses on structured investigations, documentation, escalation, and reporting for compliance teams. Request a demo to discuss pricing, onboarding scope, and integration requirements.

Facts from Comply Case Management's own pages

Analysis
Case data can be analysed to identify behavioural patterns, escalate issues, and generate reports by category or classification. · comply.com, 12 Oct 2026
Analysis and reporting
Case data can be analysed to identify behaviour patterns, escalate issues, and generate reports by category or classification. · comply.com, 12 Oct 2026
Audit trail
Comply describes its case-management workflows as documented with a full audit trail. · comply.com, 12 Oct 2026
Broker feeds
Comply says its platform has direct broker feeds from more than 300 brokerage firms. · comply.com, 12 Oct 2026
Case records
The product keeps workpapers, correspondence, and documentation in one place for quicker internal or regulatory responses. · comply.com, 12 Oct 2026
Company scale
Comply says it supports large enterprise firms, small one- or two-person shops, and firms in between. · comply.com, 12 Oct 2026
Custom case fields
Yes · comply.com, 22 Sept 2026
Deployment
cloud · comply.com, 22 Sept 2026
Documentation
Workpapers, correspondence, and documentation can be maintained in one place for quicker internal or regulatory responses. · comply.com, 12 Oct 2026
Integrations
Comply says its platform has integration capabilities and APIs for connecting with other industry solutions, but the case management page does not name a case-management-specific integration. · comply.com, 12 Oct 2026
Intended users
Comply’s platform is aimed at financial-services firms including asset and investment managers, wealth managers, trading firms, investment banks, and insurers. · comply.com, 12 Oct 2026
Onboarding
Comply says typical onboarding for its platform takes approximately 6–8 weeks, with larger-client onboarding scoped to their needs. · comply.com, 12 Oct 2026
Pricing access
The product page offers a book-a-demo link and does not state a price. · comply.com, 12 Oct 2026
Purpose
Comply Case Management centralises investigations, documentation, and resolution of potential violations so firms can enforce policies consistently and demonstrate alignment with regulatory expectations. · comply.com, 12 Oct 2026
Reporting dashboards
Yes · comply.com, 22 Sept 2026
Sales access
The Case Management page invites prospective customers to book a demo. · comply.com, 12 Oct 2026
Security
Comply says it has completed SOC 1 Type II and SOC 2 Type II assessments and is certified to ISO/IEC 27001:2022. · trust.comply.com, 12 Oct 2026
Security assessments
Comply says it has completed SOC 1 Type II and SOC 2 Type II assessments and is ISO/IEC 27001:2022 certified. · trust.comply.com, 12 Oct 2026
Security testing
Comply says it performs annual penetration testing with an independent third-party assessor. · trust.comply.com, 12 Oct 2026
Support
Comply says customer support is available 24/5 and provided by dedicated subject matter experts. · comply.com, 12 Oct 2026
Workflow automation
Yes · comply.com, 22 Sept 2026
Workflows
Configurable workflows route cases to the right reviewers while preserving confidentiality. · comply.com, 12 Oct 2026

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