No. 22 of 27 ·Debt Collection Software

Collections Cloud

Name: Collections Cloud
Price: 39 GBP

Web · paid plans from £39/mo

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Freedom report

One barScore 4.8

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Collections Cloud is ranked #22 of 27 in debt collection software on Freedom251. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at £39/mo.

Collections Cloud plans and pricing

All plans

Level 1 – BASIC £39/mo £39 / month + VAT; billed monthly, cancel anytime; annual option billed at £351 + VAT with first 3 months free Up to 5 live cases · 1 user · data allowance up to 1,000 records collectionscloud.org · 7 Oct 2026

Level 2 – PLUS £99/mo £99 / month + VAT; billed monthly, cancel anytime; annual option billed at £891 + VAT with first 3 months free Up to 25 live cases · 3 users · data allowance up to 5,000 records collectionscloud.org · 7 Oct 2026

Level 3 – BUSINESS £199/mo £199 / month + VAT; billed monthly, cancel anytime; annual option billed at £1,791 + VAT with first 3 months free Unlimited cases · 10 users · data allowance up to 20,000 records collectionscloud.org · 7 Oct 2026

Level 4 – ENTERPRISE Not published Custom / contact sales Unlimited cases · users TBC · data allowance TBC collectionscloud.org · 7 Oct 2026

Compared on debt collection software

Free plan: No
Case management: Yes
Omnichannel communications: Yes
Compliance tools: Yes
Portfolio limit: 5 accounts
Payment methods: bank transfer
Deployment: cloud

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The record

Purpose: Collections Cloud provides UK SMEs with credit control and debt recovery tools, including a CRM, automated workflows, compliant documents and legal escalation support.
Automated workflows: The platform can send invoice reminders, emails and SMS through automated credit control workflows.
Credit checks: Business credit reports include ratings, scores, recommended limits, financial summaries, group structure, beneficial owners and CCJs.
Tracing: Tracing requests can use names, aliases, phone numbers, dates of birth and last known addresses to help locate and verify individuals.
Integrations: The site lists Xero, Sage, IRIS, QuickBooks, Red Flag Alert, Caspio and Microsoft among its integrations or partners.
Legal escalation: The platform describes escalation to recovery, legal action and enforcement within the same system.
Security and compliance: The site displays ISO 27001, GDPR, ICO, PCI-DSS, AICPA and CE icons and lists an ICO reference number, C1726127.
Support: The pricing page includes a Support and Knowledge Hub across all four tiers; account management is listed as unavailable for BASIC, basic support for PLUS, advanced support for BUSINESS and dedicated for ENTERPRISE.
Notable costs: The pricing page says prices are ex-VAT, and hosted mailing service, some SMS, and legal escalation may involve agreed or per-application costs depending on plan.
Intended users: The company says it built the platform to give SMEs credit control tools and identifies sole traders, startups, growing businesses and small and medium enterprises in its plan descriptions.
Company location: Collections Cloud LTD lists its UK office at Conwy Business Centre, Junction Way, Llandudno Junction, Conwy, LL31 9XX.
Founded: 2025
Headquarters: Conwy Business Centre, Junction Way, Llandudno Junction, Conwy, LL31 9XX, United Kingdom
Price from: £39/mo

Where it ranks on Freedom251

Best Debt Collection Software in 2026#22 of 27

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Sources

collectionscloud.org· checked 7 Oct 2026
collectionscloud.org/features/· checked 7 Oct 2026
collectionscloud.org/platform-preview/· checked 7 Oct 2026
collectionscloud.org/debt-recovery-pricing-plans/· checked 7 Oct 2026
collectionscloud.org/about-us/· checked 7 Oct 2026