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ClearGrid

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What ClearGrid is

ClearGrid is an AI-native debt resolution platform for lenders, built to process delinquent accounts and select and carry out next actions across communication channels. It maintains a live account state that can include balances, days past due, payment history, borrower behavior, offer eligibility, and lender policy constraints. The platform can act through AI voice, SMS, email, a self-service portal, and human specialists. Its AI supports segmentation, risk scoring, contact strategy, behavioral predictions, voice conversations, and workflow decisions; its voice agents speak Arabic and English. Offerings include Command, Allocate, Hybrid, and Securitize, with agency management available as a Command module. Integrations use secure APIs, SFTP pipelines, or custom connectors, with real-time or batch ingestion and automated reconciliation. ClearGrid says most organizations onboard in 2–6 weeks, and pilots typically start with a flat-file extract. The company is headquartered in Dubai and serves lenders and other organizations managing credit portfolios. Pricing is on request; Allocate is performance-priced, while Command licensing varies by portfolio size, usage, and modules.

Who it suits

ClearGrid is aimed at banks, BNPL providers, telecoms, digital lenders, auto finance and mobility groups, SMEs managing high-volume credit, and third-party agencies. Its described workflows focus on delinquent account resolution.

What it does well

  • Acts across voice, SMS, email, portal, and human channels
  • Voice agents make calls in Arabic and English
  • Supports real-time or batch data ingestion
  • UAE and Saudi portfolios have stated in-region handling

What to know first

  • Pricing is available on request
  • Command licensing varies by portfolio size, usage, and modules
  • Allocate pricing is tied to resolved accounts

Plans

PlanBilled and limitsPrice
AllocatePriced on performance, tied to what ClearGrid resolves. · Performance-pricedOn request
CommandLicensed as a platform; flexible by portfolio size, usage and modules. · Flexible by portfolio size · usage · modulesOn request

As cleargrid.co lists them, read 5 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit https://cleargrid.co/ and contact ClearGrid about pricing and onboarding.
  2. Discuss a Command, Allocate, Hybrid, or Securitize offering for your organization.
  3. Choose secure APIs, SFTP pipelines, or custom connectors for data integration.
  4. For a pilot, prepare a flat-file extract.
  5. Plan for onboarding, which ClearGrid says takes most organizations 2–6 weeks.

Verdict

ClearGrid brings account state, contact strategy, and multi-channel resolution into one platform for lenders. Its pricing structure differs by offering, and buyers should request details for their portfolio.

Questions

What does ClearGrid cost?

Pricing is on request. Command is licensed as a platform with terms flexible by portfolio size, usage, and modules; Allocate is priced based on what ClearGrid resolves.

Which organizations is ClearGrid built for?

It describes customers including banks, BNPL providers, telecoms, digital lenders, auto finance and mobility groups, SMEs managing high-volume credit, and third-party agencies.

What products does ClearGrid offer?

Its offerings are Command, Allocate, Hybrid, and Securitize. Agency management is available as a Command module.

What channels does ClearGrid use?

The platform can act through AI voice, SMS, email, a self-service portal, and human specialists. Its AI voice agents make calls in Arabic and English.

How can ClearGrid connect to an organization’s systems?

Integration options include secure APIs, SFTP pipelines, and custom connectors. Data can be ingested in real time or in batches, with automated reconciliation.

Where are UAE and Saudi portfolios processed?

UAE portfolios are hosted in-region. Saudi portfolios are processed in-Kingdom under the DPA.

Facts from ClearGrid's own pages

Account state
The platform maintains a live account state containing items such as balance, days past due, payment history, borrower behavior, offer eligibility and lender policy constraints. · cleargrid.co, 5 Oct 2026
AI capabilities
AI supports segmentation, risk scoring, contact strategy, behavioral predictions, voice conversations and workflow decisions. · cleargrid.co, 5 Oct 2026
Channels
ClearGrid executes through AI voice, SMS, email, a self-service portal and human specialists. · cleargrid.co, 5 Oct 2026
Company background
ClearGrid says it was founded in Dubai in May 2023. · cleargrid.co, 5 Oct 2026
Data residency
UAE portfolios are hosted in-region, while Saudi portfolios are processed in-Kingdom under the DPA. · cleargrid.co, 5 Oct 2026
Founded
2023 · cleargrid.co, 28 Sept 2026
Headquarters
Dubai, United Arab Emirates · cleargrid.co, 28 Sept 2026
Implementation
Most organizations onboard in 2–6 weeks, and pilots typically begin with a flat-file extract. · cleargrid.co, 5 Oct 2026
Integrations
Integration options include secure APIs, SFTP pipelines and custom connectors, with real-time or batch ingestion and automated reconciliation. · cleargrid.co, 5 Oct 2026
Intended customers
ClearGrid describes the platform as built for banks, BNPL providers, telecoms, digital lenders, auto finance and mobility groups, SMEs managing high-volume credit, and third-party agencies. · cleargrid.co, 5 Oct 2026
Languages
ClearGrid says its AI voice agents make calls in Arabic and English. · cleargrid.co, 5 Oct 2026
Privacy controls
ClearGrid says borrower data is used to resolve accounts, governed by its DPA, and never sold. · cleargrid.co, 5 Oct 2026
Products
Its offerings include Command, Allocate, Hybrid and Securitize, with agency management available as a Command module. · cleargrid.co, 5 Oct 2026
Purpose
ClearGrid is an AI-native debt resolution platform for lenders that processes delinquent accounts and chooses and executes next actions across channels. · cleargrid.co, 5 Oct 2026
Security
ClearGrid states that it is ISO 27001:2022 certified and SOC 2 attested, and encrypts data at rest and in transit. · cleargrid.co, 5 Oct 2026
Support
The site lists [email protected] and a toll-free borrower number, 80080011. · cleargrid.co, 5 Oct 2026

Where ClearGrid stands on Freedom251

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