No. 47 of 52 ·Business Process Management Software

CMW Lab CMDB and Service Inventory

Name: CMW Lab CMDB and Service Inventory
Price: 349 USD

Web · Self-hosted · API · paid plans from $29.08/mo

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Freedom report

One barScore 4.9

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

CMW Lab CMDB and Service Inventory is ranked #47 of 52 in business process management software on Freedom251. It runs on API, Self-hosted, Web. There is no free plan. A free trial is offered. Paid plans start at $29.08/mo.

CMW Lab CMDB and Service Inventory plans and pricing

All plans

CMW Platform $349/yr per year per active user · volume discounts cmwlab.com · 1 Oct 2026

Compared on business process management software

Free plan: No

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The record

Purpose: CMW Lab CMDB and Service Inventory provides an integrated view of IT assets, technologies and services for ITSM processes.
Configuration lifecycle: The product provides a federated representation of managed resources and complete configuration lifecycle management focused on service impact analysis and service quality.
Scaling: CMW Lab says the CMDB supports small-business and enterprise implementations with unlimited data and process scaling capabilities.
Deployment: CMW Lab offers cloud-based SaaS and on-premise self-hosted deployment options.
Impact and SLA: The software correlates infrastructure events with customer-facing services and SLAs, provides business impact analysis, and calculates potentially incurred penalties.
Asset management: Asset Management provides a budget view of IT assets and supports full asset lifecycle management.
Change management: The CMDB can register, schedule, authorize and implement changes while considering configuration dependencies and potential SLA impact.
Integrations: CMW Platform provides web-services API integration with systems such as Microsoft Outlook, Active Directory, Salesforce and SurveyGizmo.
API standards: CMW Lab web services API complies with SOAP 1.1 and WSDL 1.1 and supports .NET 4.0 and C# development platforms.
Security: The platform supports Kerberos and OpenID authentication, firewalls, reverse proxies and role-based security.
Resilience: The platform supports redundant servers, data storage and processing nodes, plus additional request-processing servers for scalability.
Support: CMW Lab provides a support request channel, product tutorials, FAQs, how-to materials and certification training options.
Security disclosure: CMW Lab accepts vulnerability reports but does not offer a bug bounty or compensation for disclosure.
Target customers: The CMDB supports managed service providers, system integrators and telecom operators serving multiple external and internal customers.
Price from: $29.08/mo

Where it ranks on Freedom251

Best Business Process Management Software in 2026#47 of 52
Best IT SLA Management Software in 2026#47 of 50
Best CMDB Software in 2026#36 of 39

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Sources

cmwlab.com/itsm/cmdb/· checked 1 Oct 2026
cmwlab.com/itsm/· checked 1 Oct 2026
cmwlab.com/api-and-integrations/· checked 1 Oct 2026
kb.cmwlab.com/article/cmw-platform-architecture-lands· checked 1 Oct 2026
cmwlab.com/company/· checked 1 Oct 2026
cmwlab.com/responsible-disclosure/· checked 1 Oct 2026
cmwlab.com/licence-price/· checked 1 Oct 2026