CMW Lab CMDB and Service Inventory
Visit CMW Lab CMDB and Service Inventory Alternatives Pricing
What CMW Lab CMDB and Service Inventory is
CMW Lab CMDB and Service Inventory gives IT service management teams an integrated view of assets, technologies, services, and their relationships. It supports configuration lifecycle management, with service impact analysis and service quality among its stated focuses. Teams can connect infrastructure events to customer-facing services and SLAs, assess business impact, and calculate potential penalties. Asset Management provides a budget view and lifecycle management for IT assets. Change management supports registering, scheduling, authorizing, and implementing changes while taking dependencies and possible SLA effects into account. The software is offered as cloud SaaS or self-hosted on-premise, with web and API platforms. CMW Lab says it can support small-business and enterprise implementations with unlimited data and process scaling. Its web-services API can integrate with systems including Microsoft Outlook, Active Directory, Salesforce, and SurveyGizmo, and follows SOAP 1.1 and WSDL 1.1. The platform supports Kerberos and OpenID authentication, role-based security, redundant infrastructure, and additional request-processing servers. Pricing starts at $349 a year, billed yearly per active user, with volume discounts.
Who it suits
The product is aimed at ITSM teams managing configuration, assets, service impacts, and changes. CMW Lab also identifies managed service providers, system integrators, and telecom operators serving multiple customers as target users.
What it does well
- Tracks configuration relationships and service impacts.
- Includes asset budgets and lifecycle management.
- Supports SaaS and self-hosted deployment.
- API follows SOAP 1.1 and WSDL 1.1.
- A free trial is available.
What to know first
- There is no free plan.
- Pricing starts at $349 a year per active user.
- Vulnerability disclosures receive no bug bounty or compensation.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| CMW Platform | per year · per active user · volume discounts | $349 a year |
As cmwlab.com lists them, read 1 Oct 2026. The maker's own page has the final word.
Verdict
CMW Lab CMDB and Service Inventory brings configuration, asset, SLA, and change information into a shared ITSM view. Its deployment options and API standards are relevant considerations for teams evaluating how it will fit their environment.
Facts from CMW Lab CMDB and Service Inventory's own pages
- API standards
- CMW Lab web services API complies with SOAP 1.1 and WSDL 1.1 and supports .NET 4.0 and C# development platforms. · cmwlab.com, 1 Oct 2026
- Asset management
- Asset Management provides a budget view of IT assets and supports full asset lifecycle management. · cmwlab.com, 1 Oct 2026
- Change management
- The CMDB can register, schedule, authorize and implement changes while considering configuration dependencies and potential SLA impact. · cmwlab.com, 1 Oct 2026
- Configuration lifecycle
- The product provides a federated representation of managed resources and complete configuration lifecycle management focused on service impact analysis and service quality. · cmwlab.com, 1 Oct 2026
- Deployment
- CMW Lab offers cloud-based SaaS and on-premise self-hosted deployment options. · cmwlab.com, 1 Oct 2026
- Founded
- 2010 · cmwlab.com, 28 Sept 2026
- Headquarters
- Foxboro, Massachusetts, USA · cmwlab.com, 28 Sept 2026
- Impact and SLA
- The software correlates infrastructure events with customer-facing services and SLAs, provides business impact analysis, and calculates potentially incurred penalties. · cmwlab.com, 1 Oct 2026
- Integrations
- CMW Platform provides web-services API integration with systems such as Microsoft Outlook, Active Directory, Salesforce and SurveyGizmo. · cmwlab.com, 1 Oct 2026
- Purpose
- CMW Lab CMDB and Service Inventory provides an integrated view of IT assets, technologies and services for ITSM processes. · cmwlab.com, 1 Oct 2026
- Resilience
- The platform supports redundant servers, data storage and processing nodes, plus additional request-processing servers for scalability. · kb.cmwlab.com, 1 Oct 2026
- Scaling
- CMW Lab says the CMDB supports small-business and enterprise implementations with unlimited data and process scaling capabilities. · cmwlab.com, 1 Oct 2026
- Security
- The platform supports Kerberos and OpenID authentication, firewalls, reverse proxies and role-based security. · kb.cmwlab.com, 1 Oct 2026
- Security disclosure
- CMW Lab accepts vulnerability reports but does not offer a bug bounty or compensation for disclosure. · cmwlab.com, 1 Oct 2026
- Support
- CMW Lab provides a support request channel, product tutorials, FAQs, how-to materials and certification training options. · cmwlab.com, 1 Oct 2026
- Target customers
- The CMDB supports managed service providers, system integrators and telecom operators serving multiple external and internal customers. · cmwlab.com, 1 Oct 2026
Where CMW Lab CMDB and Service Inventory stands on Freedom251
- CMDB Software#17 of 39
- Configuration Management Database#15 of 32