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Clue Investigation Management
What Clue Investigation Management is
Clue Investigation Management is a cloud system for managing intelligence and investigations from initial information through outcomes. It provides case intake forms, configurable workflows, a complete audit trail, evidence tracking, and reporting dashboards. Evidence records can include chain of custody, active enquiries, excluded lines of enquiry, and links to outcomes. Users can log tasks, decisions, and notes, record rationale in a Decision Register, and monitor field changes. Permissions can be set by team, user, and record, including controls for sensitive information and source identities. An API supports secure exchange with internal or external systems, and listed integrations include TWIF, the PND Connector, Analytics Connector, PostCoder API, and Confidential Reporting. Clue states that it holds ISO 27001 and Cyber Essentials certifications and follows GDPR-aligned data handling and retention. The product is offered on web and API platforms, with cloud deployment. Pricing is available by enquiry. Clue is headquartered in Bristol and was founded in 1983.
Who it suits
It suits investigation professionals in government, law enforcement, nonprofits, corporate organizations, and sport.
What it does well
- Configurable investigation workflows
- Maintains a complete audit trail
- Tracks evidence custody
- Provides role-based permissions
- Includes an integration API
What to know first
- Pricing is available by enquiry
- Cloud deployment only
- Some integrations are listed as add-ons
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Clue Investigation Management | Pricing is available by enquiry; no amount or plan limits are stated on the pricing page. | On request |
As cluesoftware.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Clue Investigation Management combines workflow control, evidence oversight, permissions, and reporting for investigation teams. Buyers must request pricing and assess its cloud and API-based delivery.
Facts from Clue Investigation Management's own pages
- Access controls
- The product provides a full audit trail and access permissions configurable by team, user, and record. · cluesoftware.com, 12 Oct 2026
- AI
- Clue says its AI supports rather than replaces human expertise, with transparent and explainable insights and safeguards for fairness and accountability. · cluesoftware.com, 12 Oct 2026
- API
- Clue’s API enables integration with internal or external systems for secure data exchange. · cluesoftware.com, 12 Oct 2026
- Audit trail
- Yes · cluesoftware.com, 21 Sept 2026
- Case oversight
- Users can log tasks, decisions, and notes, capture rationale in a Decision Register, and monitor field changes. · cluesoftware.com, 12 Oct 2026
- Deployment
- cloud · cluesoftware.com, 21 Sept 2026
- Evidence
- Clue supports evidence management with chain of custody, enquiry tracking, and links between evidence and outcomes. · cluesoftware.com, 12 Oct 2026
- Evidence tracking
- Clue supports evidence management with chain of custody and tracking of active and excluded lines of enquiry. · cluesoftware.com, 12 Oct 2026
- Guided workflows
- Configurable workflows help teams manage investigations consistently while documenting actions in a complete audit trail. · cluesoftware.com, 12 Oct 2026
- Headquarters
- Bristol, United Kingdom · cluesoftware.com, 28 Sept 2026
- Implementation
- Clue offers implementation support covering configuration, data migration, user training, rollout, and transition to ongoing support. · cluesoftware.com, 12 Oct 2026
- Case intake forms
- Yes · cluesoftware.com, 21 Sept 2026
- Integrations
- Listed integrations and add-ons include TWIF, the PND Connector, Analytics Connector, PostCoder API, and Confidential Reporting. · cluesoftware.com, 12 Oct 2026
- Intended users
- Clue serves government, law enforcement, corporate, nonprofit, and sports organisations. · cluesoftware.com, 12 Oct 2026
- Investigation workflows
- The product supports configurable investigation workflows, with actions documented in a complete audit trail. · cluesoftware.com, 12 Oct 2026
- Oversight
- Users can log tasks, decisions, and notes, record rationale in a Decision Register, and monitor field changes. · cluesoftware.com, 12 Oct 2026
- Pricing
- The pages reviewed direct prospective customers to contact Clue for pricing information; no product price is stated there. · cluesoftware.com, 12 Oct 2026
- Pricing availability
- The pricing page asks users to submit a form for more information about available pricing options and does not display a price. · cluesoftware.com, 12 Oct 2026
- Privacy and access
- Clue describes GDPR-aligned data handling and retention, role-based access, and controls over access to sensitive information and source identities. · cluesoftware.com, 12 Oct 2026
- Purpose
- Clue manages intelligence and investigations in one searchable system, supporting work from initial information through outcomes. · cluesoftware.com, 12 Oct 2026
- Reporting dashboards
- Yes · cluesoftware.com, 21 Sept 2026
- Security
- Clue states it holds ISO 27001 and Cyber Essentials certifications and uses GDPR-aligned data handling and retention. · cluesoftware.com, 12 Oct 2026
- Security certifications
- Clue states that it holds ISO 27001 and Cyber Essentials certifications. · cluesoftware.com, 12 Oct 2026
- Support
- Each customer is paired with a dedicated success manager, and support enquiries can be sent to [email protected]. · cluesoftware.com, 12 Oct 2026
Where Clue Investigation Management stands on Freedom251
- Case Management Software#96 of 177