No. 76 of 138 ·Knowledge base software

ClickHelp

Name: ClickHelp
Price: 194 USD

Web · API · paid plans from $194/mo

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Freedom report

One barScore 5.9

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

ClickHelp is ranked #76 of 138 in knowledge base software on Freedom251. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $194/mo.

ClickHelp plans and pricing

All plans

Starter $194/mo Before tax 1 documentation site · 500 topics · 2 contributors · 5 GB file storage clickhelp.com · 20 Sept 2026

Growth $325/mo Before tax 1 documentation site · 5 contributors · 15 GB file storage clickhelp.com · 20 Sept 2026

Professional $640/mo Before tax 1 documentation site · 10 contributors · 30 GB file storage clickhelp.com · 20 Sept 2026

Starter $2,328/yr $2,328.00 per year (= $194.00/month, billed annually) 1 documentation site · unlimited projects · unlimited reader accounts · 500 topics · 2 contributors · 5 GB file storage clickhelp.com · 30 Sept 2026

Growth $3,900/yr $3,900.00 per year (= $325.00/month, billed annually) 1 documentation site · unlimited projects · unlimited reader accounts · unlimited topics · 5 contributors · 15 GB file storage clickhelp.com · 30 Sept 2026

Professional $7,680/yr $7,680.00 per year (= $640.00/month, billed annually) 1 documentation site · unlimited projects · unlimited reader accounts · unlimited topics · 10 contributors · 30 GB file storage clickhelp.com · 30 Sept 2026

Compared on knowledge base software

Free plan: No

Best ClickHelp alternatives

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The record

Paid from: 194
Custom domain: Yes
Product: ClickHelp is a cloud documentation platform for authoring, hosting, and publishing technical documentation.
Content reuse: The platform supports reusable content through snippets, variables, and conditions.
Teamwork: Its workflow and review tools include topic statuses, reviewer accounts, and email notifications for topic updates.
Analytics: Reporting includes project readiness, content contribution, reader behavior, readability, and more than 30 topic content metrics.
Integrations: ClickHelp lists 20+ out-of-the-box integrations, including Google Analytics, Google, Azure AD, Salesforce, GraphComment, and Google Translate, and supports Zapier.
AI: The optional AI Suite includes AnswerGenius, AI Overview in search results, and WriteAssist, with 30,000 monthly CAPs and no overage charges.
Security: The site states ClickHelp is SOC 2 Type II certified and that customer content is never used to train AI models.
Data protection: The site states AES-256 encryption at rest, TLS 1.2+ in transit, daily automatic backups, and a 99.5% uptime SLA.
Hosting: Customers can choose data hosting in Luxembourg, the USA, or Australia; the authoring environment cannot be installed on-premises.
Support: ClickHelp says professional support is provided free to all clients.
Trial: The free trial provides access to all platform features, equivalent to the Professional plan with the Translation Module included.
Trial term: The current trial page advertises a 14-day full-access trial with no credit card needed.
Price from: $194/mo

Where it ranks on Freedom251

Best Knowledge Base Software in 2026#76 of 138
Best Technical Documentation Software in 2026#29 of 35
Best Help Authoring Tools in 2026#19 of 27

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Sources

clickhelp.com/online-documentation-tool-pricing/;· checked 20 Sept 2026
clickhelp.com/online-software-documentation-tool/· checked 30 Sept 2026
clickhelp.com/online-documentation-tool-pricing/· checked 30 Sept 2026
docs.clickhelp.com/articles/clickhelp-user-manual/integrat· checked 30 Sept 2026
clickhelp.com· checked 30 Sept 2026
docs.clickhelp.com/articles/clickhelp-user-manual/faq-docu· checked 30 Sept 2026
clickhelp.com/online-documentation-tool-free-trial/· checked 30 Sept 2026
docs.clickhelp.com/articles/clickhelp-user-manual/requirem· checked 30 Sept 2026