ChatNova
What ChatNova is
ChatNova is a no-code platform for building AI chatbots that automate business customer support with company content. It can generate bots, answer from a knowledge base, and hand conversations to a person. ChatNova can scrape websites and train bots on uploaded PDF, CSV, and TXT files; the chatbot is described as powered by GPT-4. A one-line embed script deploys bots on websites, while its WordPress plugin uses an API key and works with any WordPress theme without coding. The service captures visitor details in a built-in CRM dashboard and provides conversation history and analytics about questions and AI performance. Plans include Free for a one-month trial, Starter at $10 a month, Growth at $20 a month, and a custom-priced Scale plan. Allowances range from 500 to unlimited AI replies, chatbots, and uploads. Platforms listed are Android, API, iOS, macOS, web, and Windows.
Who it suits
ChatNova suits businesses that want no-code customer-support bots trained on their websites or files. It also fits teams needing lead capture, chat analytics, human handoff, or WordPress deployment.
What it does well
- No-code chatbot creation
- Website and file knowledge sources
- Human handoff available
- Built-in lead CRM
- Free plan and trial
What to know first
- No visual flow builder
- Free plan limited to 500 replies monthly
- Scale pricing not listed
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 1-month trial · 500 AI replies/month · 1 chatbot · 100,000 character upload · Chat history · Email support | Free |
| Starter | $10/ month · 2,000 AI replies/month · 3 chatbots · 300,000 character upload · Chat history · Lead CRM integration · Analytics dashboard | $10 a month |
| Growth | $20/ month · 6,000 AI replies/month · 10 chatbots · 600,000 character upload · Lead CRM + analytics · Remove ChatNova branding · Priority support (SLA) | $20 a month |
| Scale | Custom · Unlimited AI replies · Unlimited chatbots · Unlimited uploads · Custom domain for widget · Dedicated onboarding + SLA | On request |
As chatnova.app lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
ChatNova covers chatbot creation, knowledge-based answers, deployment, lead capture, and analytics across several platforms. Its plan choice mainly determines reply, chatbot, and upload limits.
Facts from ChatNova's own pages
- AI bot generation
- Yes · chatnova.app, 21 Sept 2026
- AI model
- The site describes the chatbot as powered by GPT-4. · chatnova.app, 12 Oct 2026
- Analytics
- The dashboard provides conversation history and analytics about chats, common questions, and AI performance. · chatnova.app, 12 Oct 2026
- Deployment
- Chatbots can be deployed on websites using a one-line embed script. · chatnova.app, 12 Oct 2026
- Deployment channels
- website · chatnova.app, 21 Sept 2026
- Deployment speed
- ChatNova says businesses can go live in under 24 hours without engineering, and its WordPress deployment can take five minutes. · chatnova.app, 12 Oct 2026
- Free plan
- No · chatnova.app, 21 Sept 2026
- Human handoff
- Yes · chatnova.app, 21 Sept 2026
- Knowledge-base answers
- Yes · chatnova.app, 21 Sept 2026
- Knowledge sources
- The platform can scrape websites and train chatbots on uploaded PDFs, CSV, and TXT files. · chatnova.app, 12 Oct 2026
- Lead capture
- ChatNova captures visitor details in conversations and saves them to its built-in CRM dashboard. · chatnova.app, 12 Oct 2026
- Included conversations
- 2000 · chatnova.app, 21 Sept 2026
- Purpose
- ChatNova is a no-code platform for building AI chatbots that automate business customer support using business content. · chatnova.app, 12 Oct 2026
- Scale plan limit
- The Scale plan is custom priced and lists unlimited AI replies, chatbots, and uploads, with a custom widget domain and dedicated onboarding and SLA. · chatnova.app, 12 Oct 2026
- Support
- The site lists email support for the Free plan, priority support with an SLA for Growth, and says support responds within 24 hours at [email protected]. · chatnova.app, 12 Oct 2026
- Trial
- ChatNova advertises a one-month free trial with no credit card required. · chatnova.app, 12 Oct 2026
- Visual flow builder
- No · chatnova.app, 21 Sept 2026
- WordPress
- The site offers a WordPress plugin that uses an API key and says it works with any WordPress theme without coding. · chatnova.app, 12 Oct 2026
Where ChatNova stands on Freedom251
- Chatbot Builders#82 of 257