Chat360
by Chat360
Facts from Chat360's own pages
- AI bot generation
- Yes · chat360.io, 21 Sept 2026
- Automation
- Its AI agents automate lead qualification, customer support, and customer engagement using a business’s existing knowledge base and content. · chat360.io, 13 Oct 2026
- Case studies
- Chat360’s homepage features case studies for mCaffeine, JP Infra, and Motilal Oswal involving chatbot support, WhatsApp lead qualification, and customer support. · chat360.io, 13 Oct 2026
- Channels
- The platform supports customer conversations across WhatsApp, voice, web, and other channels. · chat360.io, 13 Oct 2026
- CleverTap integration
- Chat360 documents syncing CleverTap segments, triggering WhatsApp campaigns from events, and viewing unified performance metrics. · docs.chat360.io, 12 Oct 2026
- Company
- Chat360 lists Pune, India as its headquarters and gives its date of incorporation as 25 April 2022. · chat360.io, 13 Oct 2026
- Customer journeys
- Its AI agents support customer journeys across WhatsApp, website, and social channels. · chat360.io, 12 Oct 2026
- Deployment channels
- multichannel · chat360.io, 21 Sept 2026
- Free plan
- No · chat360.io, 21 Sept 2026
- Headquarters
- Pune, Maharashtra, India · chat360.io, 28 Sept 2026
- Human handoff
- Yes · chat360.io, 21 Sept 2026
- Industries
- The company presents examples for automotive, telecom, education, banking, ecommerce, healthcare, and retail businesses. · chat360.io, 13 Oct 2026
- Integrations
- The homepage describes workflows that connect to ERP systems, CRM updates, and calendars, without naming specific integration products in those examples. · chat360.io, 13 Oct 2026
- Interactive message limit
- WhatsApp interactive messages must be sent within 24 hours of the user’s last message, according to Chat360’s documentation. · docs.chat360.io, 12 Oct 2026
- Knowledge-base answers
- Yes · chat360.io, 21 Sept 2026
- Languages
- Its WhatsApp Voice AI page says its multilingual voice bot supports 120+ languages. · chat360.io, 12 Oct 2026
- Live chat channels
- Chat360’s documentation says Live Chat brings WhatsApp, web, Facebook, Instagram, Telegram, Twitter, SMS, and Google Business Messages into one dashboard. · docs.chat360.io, 12 Oct 2026
- LLMs
- Chat360 says its Agentic AI framework can work with a customer’s preferred large language model. · chat360.io, 13 Oct 2026
- MoEngage integration
- Chat360 documents connecting MoEngage to sync user segments, trigger WhatsApp campaigns, and use unified analytics. · docs.chat360.io, 12 Oct 2026
- Product
- Chat360 describes itself as an omnichannel customer experience platform powered by Agentic AI. · chat360.io, 13 Oct 2026
- Security
- The homepage says security and compliance are embedded at every level of its omnichannel AI agents, but does not name specific certifications there. · chat360.io, 13 Oct 2026
- Security and compliance
- The current homepage says security and compliance are embedded in its voice-enabled AI agent offering but does not identify specific certifications there. · chat360.io, 12 Oct 2026
- Support
- The company provides a contact-us link and a book-a-demo option on its homepage. · chat360.io, 13 Oct 2026
- Trial
- The homepage advertises a free 14-day trial and says no credit card is required. · chat360.io, 13 Oct 2026
Where Chat360 stands on Freedom251
- Chatbot Builders#190 of 257