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Certain

What Certain is
Certain is an AI-powered event intelligence platform that captures attendee buying signals and routes them to sales and marketing systems. Its suite links Certain Touchpoint for attendee engagement, Certain Signal for real-time data orchestration, and Certain Event Intelligence for cross-portfolio analytics and revenue attribution. Event tools cover promotion, dynamic registration, accommodation and travel, payment processing, session scheduling, reporting, integrations, speaker management, badging, and check-in. Listed integrations include Salesforce, Eloqua, Marketo, Stripe, PayPal, Zoom, ON24, Validar, Tableau, Power BI, Snowflake, Okta, OneLogin, and Azure ADFS. REST APIs can access, create, and manage events, attendees, logistics, and registration data. Certain states that its cloud environment is SOC 2 certified and PCI DSS Level 1 compliant, with GDPR and CCPA support, encryption, SSO, MFA, and role-based access. Android, iOS, and web access are available. Certain Greet runs in browsers on iOS, Android, or Windows and can scan offline before syncing.
Who it suits
Certain is aimed at enterprise event teams managing programs, attendee engagement data, and revenue impact. Certain Greet also fits teams needing browser-based check-in on mobile or Windows devices.
What it does well
- Connects attendee signals with sales and marketing systems
- Includes registration, scheduling, payments, and check-in tools
- Offers REST APIs for event and registration data
- Supports encryption, SSO, MFA, and role-based access
- Greet can scan offline before syncing
What to know first
- No free plan is available
- Certain Pro includes 3,000 registrations
- Support hours are limited to US business weekdays
- Some plan registration limits require contacting Certain
Limits
Certain Pro includes 3,000 registrations. Starter Certain Greet accrues 175 attendees each month with rollover, while Single Event supports up to 500 attendees; Touchpoint Ignite and Certain Enterprise require registration limits to be arranged with Certain.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter (Certain Greet) | $300/mo · cancel anytime; no annual contract · Unlimited events · attendees accrue at 175 a month and roll over · unlimited users | $300 a month |
| Single Event (Certain Greet) | One-time · per event · Up to 500 attendees | $999, paid once |
| Certain Pro | Annual subscription · Unlimited events · 3,000 registrations · unlimited admin users | On request |
| Enterprise (Certain Greet) | Annual contract · custom terms · Custom volume & pricing | On request |
| Touchpoint Ignite | Per event · 1 event · unlimited admin users · registration limit: contact Certain | On request |
| Certain Enterprise | Annual subscription · Unlimited events · registration limit: contact Certain · unlimited admin users | On request |
As certain.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Certain website
- Select an event platform plan or Certain Greet plan
- Contact Certain for Touchpoint Ignite or Enterprise registration terms
- Use the web, Android, or iOS platform
- Run Certain Greet in a browser on iOS, Android, or Windows
Verdict
Certain covers event operations, attendee data routing, and portfolio-level measurement in one platform. Its plan limits and contact-based pricing require clarification before purchase.
Questions
Is Certain free?
No. Certain uses a paid model and has no free plan. Pricing for the main platform is available on request.
Which platforms support Certain?
Certain is available on Android, iOS, and the web. Certain Greet runs in a browser on iOS, Android, or Windows.
What integrations does Certain offer?
Listed integrations include Salesforce, Eloqua, Marketo, Stripe, PayPal, Zoom, ON24, Validar, Tableau, Power BI, Snowflake, Okta, OneLogin, and Azure ADFS.
Does Certain provide APIs?
Yes. Its REST APIs can access, create, and manage events, attendees, logistics, and registration data.
What registration limits apply?
Certain Pro includes 3,000 registrations. Single Event Certain Greet allows up to 500 attendees, while Starter Greet accrues 175 attendees monthly and rolls them over.
Facts from Certain's own pages
- APIs
- Certain says its REST APIs can access, create, and manage events, attendees, logistics, and registration data. · certain.com, 3 Oct 2026
- Event features
- The platform lists event promotion, dynamic registration, accommodation and travel, payment processing, session scheduling, reporting, platform integrations, speaker management, and badging and check-in. · certain.com, 3 Oct 2026
- Free plan
- No · certain.com, 20 Sept 2026
- Greet device support
- Certain Greet runs in a browser on iOS, Android, or Windows devices and can keep scanning offline before syncing when connectivity returns. · certain.com, 3 Oct 2026
- Greet integrations
- Greet routes check-in signals to Salesforce, HubSpot, Marketo, Eloqua, and Slack, and can run alongside event platforms such as Cvent, RainFocus, and Bizzabo. · certain.com, 3 Oct 2026
- Integrations
- Certain lists integrations including Salesforce, Eloqua, Marketo, Stripe, PayPal, Zoom, ON24, Validar, Tableau, Power BI, Snowflake, Okta, OneLogin, and Azure ADFS. · certain.com, 3 Oct 2026
- Plan limits
- Certain Pro includes 3,000 registrations, while Touchpoint Ignite and Certain Enterprise direct customers to contact Certain about their registration limits. · certain.com, 3 Oct 2026
- Privacy and access controls
- Certain says it supports GDPR and CCPA compliance, encryption in transit and at rest, SSO via SAML2, OAuth2, and OpenID Connect, MFA, and role-based access control. · certain.com, 3 Oct 2026
- Product suite
- The platform connects Certain Touchpoint for attendee engagement, Certain Signal for real-time data orchestration, and Certain Event Intelligence for cross-portfolio analytics and revenue attribution. · certain.com, 3 Oct 2026
- Security
- Certain states that it is PCI DSS Level 1 compliant and has a SOC 2-certified cloud environment. · certain.com, 3 Oct 2026
- Support
- Product support is available during US business hours Monday through Friday, 5:00 AM to 6:00 PM PST, through support portals or email. · certain.com, 3 Oct 2026
- Target users
- Certain presents its platform for enterprise event teams seeking to manage event programs, route attendee engagement data, and measure event impact on revenue. · certain.com, 3 Oct 2026
- What it does
- Certain describes its platform as an AI-powered event intelligence platform that captures attendee buying signals and sends them to sales and marketing systems. · certain.com, 3 Oct 2026
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