Freedom251 › Event Catering Software
CaterSOFT
What CaterSOFT is
CaterSOFT is web-based software for catering bookings and event management, with products for event caterers, delivery caterers and venues. Occasion handles enquiries and bookings, proposals, quotations, planning, invoicing, payment schedules, staffing and reports. Drop & Go focuses on delivery operations, with order dashboards, an online ordering portal, menu management, kitchen reports, label printing, production tracking, delivery schedules and invoicing. Venue manages bookings for sports clubs, conference centres and function halls, including room calendars, staffing, invoicing and reporting. CaterSOFT Connect lets couples provide guest lists, menu choices, dietary requirements, seating plans and event details through a portal linked to the dashboard. Listed integrations include QuickBooks, Sage Business Cloud Accounting, Xero, FreeAgent, Microsoft Office 365, Google Workspace, Google Calendar and Outlook Calendar. Standard plans for Occasion, Drop & Go and Venue each cost £59 a month, excluding VAT, with a one-time setup fee of £99. Professional plans vary by product. Subscriptions roll monthly, and cancellation requires 30 days’ written notice.
Who it suits
CaterSOFT suits caterers, event planners and venues that need booking, event or delivery workflows. Its Enterprise offering is described for university, college, NHS hospital and large-company catering departments.
What it does well
- Separate products address events, delivery and venue bookings
- Drop & Go includes online ordering and delivery schedules
- Connect collects guest and event details through a portal
- Integrates with listed accounting and calendar services
What to know first
- Standard plans have a one-time £99 setup fee
- Monthly prices exclude VAT
- Cancellation requires 30 days’ written notice
- Uninterrupted uptime and response times are not guaranteed
Limits
Standard plans limit accounts to 3 users; Drop & Go Standard lists 5 delivery drivers, and Venue Standard lists 5 function rooms. Professional plans raise these to 10 users, with 50 drivers for Drop & Go and 20 rooms for Venue; listed Standard features also include partial schedules, manual invoicing, or limited payment schedules.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| CaterSOFT Drop & Go Professional | Monthly fee, excluding VAT; one-time setup fee £499 · 10 user accounts · 50 delivery drivers · full delivery schedule · automated invoicing | £129 a month |
| CaterSOFT Occasion Standard | Monthly fee, excluding VAT; one-time setup fee £99 · 3 user accounts · unlimited bookings · basic event planning · limited payment schedule | £59 a month |
| CaterSOFT Drop & Go Standard | Monthly fee, excluding VAT; one-time setup fee £99 · 3 user accounts · 5 delivery drivers · partial delivery schedule · manual invoicing · 5 bulkmail marketing sends per month · partial sales reports | £59 a month |
| CaterSOFT Venue Standard | Monthly fee, excluding VAT; one-time setup fee £99 · 3 user accounts · 5 function rooms · basic event proposals · limited payment schedule | £59 a month |
| CaterSOFT Occasion Professional | Monthly fee, excluding VAT; one-time setup fee £399 · 10 user accounts · unlimited bookings | £89 a month |
| CaterSOFT Venue Professional | Monthly fee, excluding VAT; one-time setup fee £399 · 10 user accounts · 20 function rooms | £89 a month |
As catersoft.co.uk lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the CaterSOFT website
- Select Occasion, Drop & Go, or Venue
- Choose a Standard or Professional plan
- Pay the applicable monthly fee and one-time setup fee
- Connect supported accounting, office, or calendar services
- Configure bookings, menus, rooms, staffing, or delivery workflows
- Use CaterSOFT Connect when collecting event details from couples
Verdict
CaterSOFT offers distinct workflows for event caterers, delivery teams and venues, with listed integrations and a customer portal. Check the setup fee, VAT and cancellation notice when choosing a subscription.
Questions
How much does CaterSOFT cost?
Standard Occasion, Drop & Go, and Venue plans cost £59.00 per month excluding VAT, each with a £99 setup fee. Professional plans are £89.00 per month for Occasion and Venue, and £129.00 for Drop & Go, with setup fees of £399, £399, and £499 respectively.
Does CaterSOFT offer a free plan?
No. The listed plans are paid subscriptions.
Which CaterSOFT product is for delivery caterers?
Drop & Go is the delivery product, with ordering, menu, kitchen, production, scheduling, and invoicing features.
Which platforms does CaterSOFT support?
CaterSOFT is web-based cloud software.
Can customers submit event information themselves?
Yes. CaterSOFT Connect lets couples submit guest lists, menu choices, dietary requirements, seating plans, and event details through a linked portal.
Who owns the data?
Customers retain ownership of their data and act as the data controller; CaterSOFT acts as the data processor under a Data Processing Agreement.
Facts from CaterSOFT's own pages
- Availability
- The terms say uninterrupted uptime is not guaranteed and maintenance, updates or unforeseen technical issues may temporarily affect availability. · catersoft.co.uk, 8 Oct 2026
- Customer portal
- CaterSOFT Connect lets couples submit guest lists, menu choices, dietary requirements, seating plans and event details through a portal linked to the CaterSOFT dashboard. · catersoft.co.uk, 8 Oct 2026
- Drop & Go features
- Drop & Go includes order dashboards, an online ordering portal, menu management, kitchen reports, label printing, production tracking, delivery schedules and invoicing. · catersoft.co.uk, 8 Oct 2026
- Enterprise offering
- CaterSOFT Enterprise is described for university, college, NHS hospital and large-company catering departments, with a back-office system and customer self-ordering portal. · catersoft.co.uk, 8 Oct 2026
- Headquarters
- Solihull, United Kingdom · catersoft.co.uk, 28 Sept 2026
- Integrations
- The integrations page lists QuickBooks, Sage Business Cloud Accounting, Xero, FreeAgent, Microsoft Office 365, Google Workspace, Google Calendar and Outlook Calendar. · catersoft.co.uk, 8 Oct 2026
- Occasion features
- Occasion includes enquiry and booking management, proposals, quotation tools, event planning, invoicing, payment schedules, staffing and reports. · catersoft.co.uk, 8 Oct 2026
- Product variants
- Its listed products include Occasion for event caterers, Drop & Go for delivery caterers, and Venue for venue hire and on-premise events. · catersoft.co.uk, 8 Oct 2026
- Purpose
- CaterSOFT describes itself as cloud-based catering and event booking management software for caterers, event planners and venues. · catersoft.co.uk, 8 Oct 2026
- Security and data
- The subscription terms say customers retain ownership of their data, the customer is the data controller, CaterSOFT is the data processor, and a Data Processing Agreement applies. · catersoft.co.uk, 8 Oct 2026
- Subscription terms
- The service uses a monthly rolling subscription with no minimum contract period unless separately agreed; cancellation requires 30 days’ written notice. · catersoft.co.uk, 8 Oct 2026
- Support
- The terms state support is provided during published support hours through standard support channels, with no guaranteed response or resolution times unless an SLA is agreed in writing. · catersoft.co.uk, 8 Oct 2026
- Venue features
- Venue provides booking management for sports clubs, conference centres and function halls, including room calendars, staffing, invoicing and reporting. · catersoft.co.uk, 8 Oct 2026
Where CaterSOFT stands on Freedom251
- Event Catering Software#23 of 28