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Carpe Case Management

by Carpe Case Management

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What Carpe Case Management is

Carpe Case Management is a web-based AI case-management cockpit for Special Investigations Unit teams at property and casualty insurance carriers. Its Claim Cockpit combines case data, timelines, evidence, an AI copilot, phased gates, SLA clocks, notes, communications, and investigation tools. An AI red-flag engine reviews FNOL, medicals, notes, transcripts, and evidence, then records contradictions as structured timeline flags. Ring Hunter can discover predicted fraud rings or follow connected claims from an investigator’s starting hypothesis. AI interviews create targeted questions, conduct recorded and transcribed calls, and analyze results for discrepancies. Investigators can upload police reports, scene photos, and supporting evidence to produce a forensic accident narrative and physics-based comparison with a claimant’s account. One-click litigation packages combine timelines, evidence, transcripts, OSINT, network information, red-flag reasoning, and reconstruction into an immutable, encrypted, exportable PDF with chain of custody preserved. The workspace also surfaces Online Injury Alerts, Investigative Reports, AdWatch, Carpe Recovery, and OSINT findings. It can sit alongside systems such as Guidewire ClaimCenter; phase-one pilots can use mock data and FNOL extracts without core integration.

Who it suits

It is aimed primarily at SIU investigators and managers at property and casualty carriers, especially carriers with SIU teams of 25 or more investigators. Prospects can request a walkthrough and discuss a phased pilot.

What it does well

  • AI red flags organize contradictions on timelines
  • Ring Hunter supports autonomous and hypothesis-led analysis
  • Recorded AI interviews are transcribed and checked
  • Accident reconstruction compares evidence with claimant accounts
  • Encrypted litigation packages preserve chain of custody

What to know first

  • Pricing is available only on request
  • It is not the underlying claim system of record
  • Primarily targets larger SIU teams
  • Core-system integration is addressed through phased pilots

Verdict

Carpe Case Management brings fraud investigation, analysis, interviews, reconstruction, and litigation packaging into one SIU workspace. Its focus is specialized insurance investigations, with deployment and pricing handled through a walkthrough and pilot discussion.

Facts from Carpe Case Management's own pages

Accident reconstruction
The product uses police reports, scene photos, and supporting evidence to create a forensic narrative and physics-based reconstruction for comparison with the claimant's account. · carpe.io, 13 Oct 2026
Adjacent Carpe products
Online Injury Alerts, Investigative Reports, AdWatch, and Carpe Recovery are surfaced as integrated capabilities in the case workspace. · carpe.io, 12 Oct 2026
AI interviews
AI Auto-Dial Interviews generates case-specific questions, conducts inbound and outbound calls, and returns discrepancies from recorded, transcribed, and analyzed conversations as findings. · carpe.io, 13 Oct 2026
Audience and limits
The product is aimed primarily at SIU investigators and managers at P&C carriers, with typical target carriers running SIU teams of 25 or more investigators. · carpe.io, 13 Oct 2026
Claim cockpit
The Claim Cockpit combines case data, a timeline, evidence, an AI copilot, phased gates, SLA clocks, and case tabs for notes, communications, evidence, and Carpe products. · carpe.io, 13 Oct 2026
Company and support
Carpe was founded in 2016 and is headquartered in Santa Barbara, California; the product page offers a team walkthrough, demo, and phased-pilot scoping. · carpe.io, 13 Oct 2026
Company identity
Carpe says it was founded in 2016 and is headquartered in Santa Barbara, California, with engineering and operations in Lisbon, Portugal. · carpe.io, 12 Oct 2026
Core tools
The workspace brings together Online Injury Alerts, Investigative Reports, AdWatch, Carpe Recovery, red flags, network analysis, AI interviews, accident reconstruction, and Ring Hunter. · carpe.io, 13 Oct 2026
Deployment
Carpe describes carrier-branded, white-label deployments with a multi-tenant design. · carpe.io, 13 Oct 2026
Founded
2016 · carpe.io, 19 Oct 2026
Fraud-ring analysis
Ring Hunter can autonomously surface predicted fraud rings or pivot from an investigator's seeded hypothesis, such as an address, provider NPI, attorney firm, or vehicle. · carpe.io, 13 Oct 2026
Headquarters
Santa Barbara, California, United States · carpe.io, 19 Oct 2026
Integrations
The workspace incorporates Carpe products including Online Injury Alerts, Investigative Reports, AdWatch, and Carpe Recovery; it can sit alongside Guidewire ClaimCenter and similar core systems. · carpe.io, 13 Oct 2026
Intended users
It is primarily for SIU investigators and managers at property and casualty insurance carriers, with target carriers typically running SIU teams of 25 or more investigators. · carpe.io, 12 Oct 2026
Investigation workspace
It combines case data, timeline and evidence, an AI copilot, phased gates, SLA clocks, notes, communications, and investigation tools in one case view. · carpe.io, 12 Oct 2026
Litigation package
A one-click export bundles timelines, evidence, transcripts, OSINT, network information, red-flag rationale, and reconstruction into an immutable, encrypted PDF with chain of custody preserved. · carpe.io, 13 Oct 2026
OSINT
The product presents social media, business filings, prior addresses, court records, assets, professional records, and news mentions in a case panel, with findings saved for future reference and scheduled reruns. · carpe.io, 12 Oct 2026
Pilot setup
Carpe says phase-one pilots typically use mock data and FNOL extracts, so core-system integration is not required to get started. · carpe.io, 13 Oct 2026
Pricing
The product page directs prospective customers to contact Carpe for a walkthrough and pilot scope; it does not state a price. · carpe.io, 13 Oct 2026
Purpose
Carpe Case Management is an AI-native case management workspace for insurance special investigation unit (SIU) teams. · carpe.io, 13 Oct 2026
Red flags
Its AI Red-Flag Engine evaluates FNOL, medicals, notes, transcripts, and evidence, then surfaces contradictions as structured flags. · carpe.io, 13 Oct 2026
Reporting dashboards
Yes · carpe.io, 22 Sept 2026
Ring analysis
Ring Hunter offers autonomous fraud-ring discovery and a manual mode where investigators seed a hypothesis and pivot to connected claims. · carpe.io, 12 Oct 2026
Security
The product page describes litigation packages as immutable and encrypted, with chain of custody preserved. · carpe.io, 12 Oct 2026

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