CareWay

CareWay is an AI medical scribe for healthcare professionals who want to turn consultations into clinical notes and related documents. It is best suited to clinicians who value customizable documentation and use MYLE; its free resident plan is a low-commitment starting point, while the main paid plan is an annual commitment.

Overview

CareWay records consultations and converts them into clinical notes. Clinicians can choose a pre-made template, create a custom one, or give voice or typed instructions to structure the documentation. That flexibility is useful for practices with established note formats, though generated notes still need review and finalization.

It can also turn transcripts into referral letters, summaries, and patient handouts. CareWay names MYLE as its EMR integration, allowing notes to be generated directly in a patient file. That makes it a more direct fit for MYLE users than for teams relying on another EMR.

CareWay says data is encrypted, stored on servers in Quebec, and original data is automatically deleted after 48 hours. It lists PIPEDA, TGV (MSSS), Quebec Law 25, and Law 3 among its privacy and security standards. Patient consent is built in and required before recording voices and clinical information, so the capture workflow depends on obtaining that consent.

Key features

• Templates for clinical notes: Pre-made and custom templates support structured documentation. CareWay says its templates are optimized for more than 30 healthcare roles, which may suit varied clinical specialties without requiring every clinician to start from a blank format.
• Consultation capture and dictation: Clinicians can record consultations or provide voice or typed instructions. Ambient capture and two supported languages broaden its documentation options, though the language count may be limiting for multilingual practices.
• Documents beyond notes: Transcripts can be turned into referral letters, summaries, and patient handouts, extending the service to common follow-up documents.
• Phone-to-web workflow: The mobile app captures consultations on a phone and syncs automatically; users can review and finalize notes on mobile or web. Android and iOS are listed as platforms, making this workflow useful across phones as well as the web.
• MYLE connection: Notes can be generated directly in the patient file through the named MYLE integration. Practices using a different EMR should weigh that narrower fit.
• Support: Unlimited Scribe includes 24/7 personalized support. CareWay also provides a knowledge base and contact information.

Pricing

CareWay uses a freemium model. The Residents plan costs nothing and is offered free of charge to resident physicians. It is the clearest option for residents who qualify, but the plan description does not state the same feature bundle as the paid tier.

Unlimited Scribe costs $135 a month, billed annually; the pricing page also shows $149 and “save 10%.” It includes unlimited consultations and notes, unlimited conversational dictation, customizable templates, multilingual recognition, and 24/7 personalized support. The unlimited usage and support make it the more suitable option for clinicians with regular documentation needs, but the annual billing term is a meaningful commitment.

Clinic Group has custom pricing. It includes competitive group rates, customized onboarding, and 24/7 personalized support. Self-serve seat management is marked as upcoming, so groups should not count on that capability as part of the current plan.

CareWay advertises a 30-day free trial in plan links, while its FAQ says registration includes a 7-day trial. Those durations conflict, so confirm the applicable trial length before relying on it. The site provides a knowledge base and contact information for support.

Platforms

CareWay is available on Android, iOS, and the web. Its phone capture and automatic syncing let clinicians move between recording on a mobile device and reviewing or finalizing notes on the web or mobile.

Who it's for

CareWay is designed for healthcare professionals, with custom templates aimed at more than 30 roles. It is most compelling for clinicians who want consultation capture, structured notes, related documents, and a MYLE workflow in one service. Residents can start with the free plan; practices with broader group needs can consider Clinic Group. Clinicians who need support for more languages or a direct connection to another EMR may find it a less natural fit.

Pros and cons

• Pros: Custom templates and multiple document types give clinicians a way to shape notes and generate referrals, summaries, and handouts from transcripts.
• Pros: MYLE integration can place generated notes directly in the patient file, reducing the workflow gap for MYLE practices.
• Pros: Free resident plan gives resident physicians a no-cost entry point.
• Cons: Annual billing on Unlimited Scribe requires more commitment than a month-to-month subscription.
• Cons: Required patient consent means recording depends on obtaining consent before capture.
• Cons: Two supported languages and a named MYLE integration may constrain clinicians working across more languages or with another EMR.
• Cons: Trial length is inconsistent between the 30-day promotion and the 7-day FAQ statement, making it worth confirming the term before signing up.

Alternatives

Compare options in AI Medical Scribe Software if you want to survey the category. Tali AI Scribe is another freemium option with a free plan, a free trial, and broad platform coverage including desktop systems; its Personal plan moves to five AI Scribes and 60 minutes of dictation per month after a 14-day Pro period.

Heidi may suit clinicians who want a free plan with one seat, unlimited transcription, and standard templates, though other features have limited usage. Vero is worth considering if a defined free allowance of 10 encounters per month or its listed $69 a month Pro plan better matches your expected usage.

Basis AI Scribe is a free-download option for users who want an installer matched to Android, iOS, macOS, or Windows. Chartnote AI Scribe may fit clinicians who can work within 15 free AI Scribe notes per month and want web-based EMR transfer, custom templates, and snippets.

Lyrebird Health offers a free plan with monthly transcription and dictation actions plus document and letter actions, but its free plan has no EMR integration. Tandem Health AI Scribe may be a better fit for a small team seeking unlimited note generation, up to two custom templates, and invitations for up to two co-workers on its free plan.

Transcribe Health is another freemium alternative with a free tier.

Verdict

Choose CareWay if you are a healthcare professional—especially a MYLE user—who wants consultation capture, adaptable notes, and related documents, and can work within its consent and language requirements. Residents have a particularly clear reason to try it at no cost. Look elsewhere if you need a different named EMR integration, broader language coverage, or a paid plan without annual billing.