Freedom251 › Product Roadmap Software
Canny
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | billed yearly · 25 tracked users · unlimited feedback · automatic feedback capture · 5 managers · unlimited contributors · unlimited boards | Free |
| Pro | billed yearly · 100+ tracked users · PM integrations · advanced privacy · 10 managers · unlimited contributors · custom fields · automation rules · smart replies | $79 a month |
| Pro | month-to-month · up to 100 tracked users | $99 a month |
| Business | 5,000+ tracked users · SSO integrations · CRM integrations · custom admin roles · security review · optional add-ons | On request |
As canny.io lists them, read 19 Oct 2026. The maker's own page has the final word.
Facts from Canny's own pages
- AI integrations
- Canny offers MCP connections for Claude, ChatGPT, Microsoft Copilot, Cursor, and other supported AI tools. · canny.io, 19 Oct 2026
- API
- The public API uses authenticated JSON POST requests and supports reading and modifying Canny data, with pagination and webhooks. · developers.canny.io, 19 Oct 2026
- API and extension
- Canny offers a public API for custom integrations and a Chrome extension for capturing feedback across the web. · canny.io, 4 Oct 2026
- API availability
- Canny states that its open API is available to accounts on every plan for pushing and pulling data and creating integrations. · help.canny.io, 19 Oct 2026
- Autopilot
- Autopilot reads sales calls and support conversations, extracts feature requests, deduplicates them, and routes them for triage. · canny.io, 19 Oct 2026
- Changelog
- Canny provides an embeddable product changelog, scheduled releases, Markdown formatting, labels, hosted history, and subscriber email notifications on Pro. · canny.io, 19 Oct 2026
- Chrome extension
- The Chrome extension captures feedback, votes, and internal comments from any website; the store listing reports version alpha-9.1 updated September 16, 2026 and 592 users. · chromewebstore.google.com, 19 Oct 2026
- Documentation
- Developer documentation covers installation, company data, custom fields, web and mobile widgets, SSO, advanced options, changelog widgets, security, and a large API reference. · developers.canny.io, 19 Oct 2026
- Feedback analysis
- Canny groups feedback by product area and connects requests to revenue impact so teams can evaluate commercial importance. · canny.io, 19 Oct 2026
- Feedback controls
- Official features include board privacy, vote-on-behalf, internal and pinned comments, custom branding, Markdown, tags, categories, user segmentation, and MRR-impact sorting. · canny.io, 19 Oct 2026
- Feedback portal
- The customer-facing portal lets users submit, comment on, and vote for requests, with requests tied to the relevant person and account. · canny.io, 19 Oct 2026
- Founded
- Canny says it launched in 2017 as feature-voting boards and remains led by co-founders Sarah Hum and Andrew Rasmussen. · canny.io, 19 Oct 2026
- Hosting and encryption
- Canny says it hosts applications on AWS, stores data using MongoDB Atlas, continuously backs up data, and uses HTTPS with RSA 2048 bit keys. · canny.io, 4 Oct 2026
- Hosting security
- Canny hosts applications on AWS, stores data in MongoDB Atlas, continuously backs up data, restricts machine access to engineers, and requires HTTPS with RSA-2048 encryption. · canny.io, 19 Oct 2026
- Integrations
- Listed integrations include Intercom, Zendesk, Asana, ClickUp, Discord, Segment, Slack, HubSpot, Jira, Linear, Microsoft Teams, OIDC, Okta, OneLogin, Salesforce, Google Analytics, and Zapier. · help.canny.io, 19 Oct 2026
- Limit: cancellation complaint
- A Trustpilot reviewer alleged that cancelling required contacting support and described the process as difficult. · trustpilot.com, 19 Oct 2026
- Limit: customization and filtering
- G2's review summary identifies limited customization and filtering as recurring weaknesses, along with missing features and integration difficulties. · g2.com, 19 Oct 2026
- Limit: missing functionality
- A Trustpilot reviewer said the straightforward public-roadmap interface lacked important desired functions. · trustpilot.com, 19 Oct 2026
- Limit: pricing for large user bases
- Capterra reviews include complaints that tracked-user pricing is costly for businesses with many free or trial users and that Pro limits can feel restrictive. · capterra.com, 19 Oct 2026
- Microsoft Teams app
- The Microsoft app sends notifications for new posts, comments, votes, vote milestones, status changes, and changelog entries, and requires a paid Canny account with a 14-day trial. · marketplace.microsoft.com, 19 Oct 2026
- Ownership
- Canny describes itself as privately held, bootstrapped, profitable, and incorporated in the United States. · canny.io, 19 Oct 2026
- Plan limits
- The Free plan includes 25 tracked users, Pro starts at 100+ tracked users, and Business starts at 5,000+ tracked users. · canny.io, 4 Oct 2026
- Praise: centralization and transparency
- GetApp reviewers commonly value centralized feedback, prioritization, collaboration, integrations, and keeping customers informed about product updates. · getapp.com, 19 Oct 2026
- Praise: usability and support
- G2 reviewers repeatedly praise ease of use, feedback management, integrations, and responsive customer support. · g2.com, 19 Oct 2026
Where Canny stands on Freedom251
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- User Experience Software#3 of 33