CampusESP

What CampusESP is

CampusESP is a web platform for colleges to engage students and families throughout the college journey. It combines personalized email and text messaging with a portal, plus tools for events, forms, surveys, checklists, orientation, and reminders. Students can use its FERPA management system to control who may access their academic and financial records. The platform also includes engagement analytics, automated campaigns, SMS outreach, student surveys, and risk alerts.

CampusESP describes its student and family AI assistants as available around the clock, including nights and weekends. It says it does not train or fine-tune AI models using institutional data, user content, or conversation history. Listed integration types include CRM, student information systems, payment processors, and single sign-on; the partners shown are a sample.

CampusESP says the base platform can be running in about three weeks, while work such as SIS integration may take longer and need IT help. The company guides implementation, provides unlimited training and support, and assigns each campus a dedicated account manager. It reports completing a SOC 2 Type 2 audit, offers a HECVAT 4.10 for review, and says customer data is stored in AWS US-East and replicated to a second data center for disaster protection. Founded in 2013 and headquartered in Philadelphia, Pennsylvania, CampusESP charges annual fees based on undergraduate FTE and deployed features; pricing is available on request.

Who it suits

CampusESP is aimed at college teams responsible for student and family engagement, including student affairs, admissions and enrollment management, advancement, registrar, and student success. It suits institutions looking to coordinate communications and engagement tools through a web platform with integrations and implementation support.

Getting started

1. Visit the CampusESP website and contact the company for pricing details.
2. Discuss undergraduate FTE, planned features, and integration needs.
3. Work with CampusESP on implementation; the base platform can be running in about three weeks.
4. Involve IT for integrations such as SIS, which may take longer.
5. Use CampusESP’s implementation guidance, training, and support.

Verdict

Choose CampusESP if your college wants a combined engagement platform for student and family communications, activities, and FERPA record access controls. Its implementation guidance and dedicated account management may suit teams that need support rolling out the service. Colleges that need a published price or a fixed implementation timeline for integrations should ask CampusESP for details before proceeding.