Freedom251 › Call Tracking Software
Callcap
What Callcap is
Callcap provides call-tracking telephone numbers and services for processing, analyzing, and archiving calls and other communication data. Its web-based account is listed alongside API access, and pricing is available on request. Recording, transcription, monitoring, analysis, and archiving are optional features, depending on the services a client selects. Showing Callcap tracking numbers on web media may require a Callcap tag or other online tracking instrumentation. Integrations and APIs support importing and exporting conversation data and working with supported third-party applications and systems. API documentation describes campaign updates that can include phone-number routing, feature settings, recording, and real-time Callsurance evaluation settings. Call recordings, conversation data, and call detail records are kept for 24 months from the call date; recordings and call detail records are deleted when the agreement ends. Service rates vary with the quantity and types purchased and may change under stated conditions, including changes to service mix or missed minimum use requirements. The agreement renews in successive 12-month periods unless either party gives at least 30 days’ notice before the current term ends. Phone and online help support are listed.
Who it suits
Callcap may suit organizations that need call-tracking numbers and optional tools for recording, transcription, monitoring, or analysis. Its APIs may also fit teams that need to exchange conversation data with supported systems.
What it does well
- Provides call-tracking telephone numbers
- Recording and transcription are available as options
- APIs support data import and export
- Call and conversation records are retained for 24 months
What to know first
- Pricing is available on request
- Web tracking may require added instrumentation
- Recordings and call detail records are deleted when agreements end
- Agreements renew for successive 12-month periods
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Callcap | Starting price; services and pricing vary by selected offering and quantity | $79 a month |
As callcap.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Callcap website.
- Contact Callcap to request pricing for the services and quantities needed.
- Use the web-based account login to access the service.
- For web media tracking, arrange any required Callcap tag or other tracking instrumentation.
- Use the API or supported integrations to exchange conversation data or update campaign settings.
Verdict
Callcap combines call-tracking services with optional communication analysis features and integrations. Buyers should review service-dependent pricing, web tracking requirements, retention terms, and renewal notice timing.
Questions
How much does Callcap cost?
Pricing is available on request. Rates vary with the quantity and types of services purchased.
Which platforms does Callcap support?
Callcap lists web and API platforms, and provides a web-based account login.
Does Callcap include call recording and transcription?
Recording and transcription are optional features when included in the client’s selected services. Monitoring, analysis, and archiving are also optional.
How long does Callcap retain call data?
Call recordings, conversation data, and call detail records are stored for 24 months from the call date. Recordings and call detail records are deleted when the agreement ends.
Does Callcap integrate with other systems?
Its integrations and APIs support importing and exporting conversation data and interoperation with supported third-party applications and systems.
How does the Callcap agreement renew?
It renews for successive 12-month periods unless either party gives at least 30 days’ notice before the current term ends.
Facts from Callcap's own pages
- API
- Callcap’s API documentation describes an endpoint for updating campaign information, phone number routing, and features, including recording and real-time Callsurance evaluation settings. · callcap.readme.io, 4 Oct 2026
- Call data services
- Its services may provide call-through telephone numbers and ingest, process, analyze, and archive audio or other communication records. · app.callcap.com, 11 Oct 2026
- Call recording
- Call recording, transcription, monitoring, analysis, and archiving are optional features when included in the client’s selected services. · app.callcap.com, 4 Oct 2026
- Call review
- Optional call services include recording, transcription, monitoring, analysis, and archiving when included in the customer’s selected services. · app.callcap.com, 11 Oct 2026
- Callsurance
- Callsurance provides real-time missed-opportunity alerts with detailed notes and call scorecards. · d3a0bplrt0fu8x.cloudfront.net, 11 Oct 2026
- Contract terms
- Agreements automatically renew for additional 12-month periods unless either party gives notice at least 30 days before the current term ends. · app.callcap.com, 11 Oct 2026
- Data retention
- Call recordings, conversation data, and call detail records are stored for 24 months from the call date, and call recordings and call detail records are deleted upon termination. · app.callcap.com, 11 Oct 2026
- Headquarters
- Callcap’s official terms identify the contracting entity as Callcap, LLC, but do not state its headquarters or founding year. · app.callcap.com, 4 Oct 2026
- Integrations
- Callcap’s terms describe integrations and APIs for importing conversation data, exporting data, and interoperation with supported third-party applications and systems. · app.callcap.com, 4 Oct 2026
- Integrations and APIs
- Depending on the selected services, customers can import conversation data from or export data to supported third-party applications and systems, including bid-management platforms. · app.callcap.com, 11 Oct 2026
- Marketing measurement
- Callcap says its solutions provide data to evaluate which advertising tactics perform well and which may need changing. · d3a0bplrt0fu8x.cloudfront.net, 11 Oct 2026
- Notable limit
- If a customer terminates after installation before the current term ends, the terms provide for an early termination charge based on remaining unpaid term charges and, when numbers are ported, $150 per number. · app.callcap.com, 11 Oct 2026
- Platform
- Callcap provides a web-based account login for its service. · app.callcap.com, 4 Oct 2026
- Pricing limits
- Callcap’s terms say rates vary with the quantity and types of services purchased and may change if quantities or service types change, minimum use requirements are missed, or installation is not economically feasible. · app.callcap.com, 4 Oct 2026
- Privacy
- The terms say Callcap limits personal-information processing to the service purpose and does not sell or share that information as defined by applicable data privacy laws. · app.callcap.com, 11 Oct 2026
- Product
- Callcap offers call tracking and monitoring to help businesses assess marketing results and customer experiences. · d3a0bplrt0fu8x.cloudfront.net, 11 Oct 2026
- Security
- Callcap says it maintains administrative, technical, and physical safeguards designed to prevent unauthorized access to or disclosure of client proprietary information. · app.callcap.com, 11 Oct 2026
- Service
- Callcap provides call tracking telephone numbers and services for processing, analyzing, and archiving call and other communication data. · app.callcap.com, 4 Oct 2026
- Service terms
- The agreement renews for successive 12-month periods unless either party gives at least 30 days’ notice before the current term ends. · app.callcap.com, 4 Oct 2026
- Support
- The account login page lists telephone support at 866-731-1151 and an online help option. · app.callcap.com, 11 Oct 2026
- Target audience
- Callcap’s assisted-living brochure describes tracking calls generated by marketing and monitoring frontline staff performance for facilities. · d3a0bplrt0fu8x.cloudfront.net, 11 Oct 2026
- Web tracking
- Displaying Callcap tracking numbers on web media may require a Callcap-provided tag or other online tracking instrumentation. · app.callcap.com, 4 Oct 2026
Where Callcap stands on Freedom251
- Call Tracking Software#18 of 36