Build Chatbot
What Build Chatbot is
Build Chatbot is a no-code chatbot builder from Zaigo Infotech, available on the web, iOS, and Android. Users can train a chatbot with PDFs, documents, text, website URLs, YouTube URLs, audio, video, and Excel data. A visual flow builder helps create conversations, while knowledge-base answers handle questions and human handoff lets live agents take over chats with real-time updates. Chat transcripts can be downloaded as PDF or Excel, and chats can be marked read or given priorities. Users can customize a bot’s logo, background color, or image, then embed it on a website with a script tag. Slack and Zapier are listed integrations; one workspace can connect per account, and each chatbot can connect to one Slack channel. WhatsApp integration is being worked on. Mobile apps provide chat access and notifications for new conversations. The service retains chatbot conversations and may collect personal, device, IP, browser, and cookie information. Its free plan costs nothing, billed free forever, with one chatbot, 10,000 characters, and six chats per month.
Who it suits
Build Chatbot suits people who want to create and train bots without coding across web and mobile channels. It is also relevant to teams needing live-agent handoff, transcript management, website embedding, and the listed Slack or Zapier integrations.
What it does well
- No-code chatbot building
- Supports many training sources
- Visual flow builder included
- Live-agent handoff is supported
- Free plan available
What to know first
- Free plan allows one chatbot
- Free plan allows six chats monthly
- One Slack workspace per account
- WhatsApp integration is still being worked on
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free Plan | Free forever · 1 chatbot · 10,000 characters · 6 chats/mo | Free |
As buildchatbot.ai lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Build Chatbot covers bot creation, knowledge answers, live-agent takeover, branding, and transcript handling in one service. The free plan provides a defined starting point, but its chatbot, character, and monthly chat limits matter for larger workloads.
Facts from Build Chatbot's own pages
- Branding
- Users can customize the chatbot logo, background color, or image to align with their brand. · buildchatbot.ai, 12 Oct 2026
- Chat management
- Users can download chat transcripts as PDF or Excel and mark chats as read or set priorities. · buildchatbot.ai, 12 Oct 2026
- Deployment channels
- multichannel · buildchatbot.ai, 21 Sept 2026
- Excel support
- The integrations page says Excel files can be connected to a chatbot as a data source. · buildchatbot.ai, 12 Oct 2026
- Free plan
- Yes · buildchatbot.ai, 21 Sept 2026
- Human handoff
- Yes · buildchatbot.ai, 21 Sept 2026
- Integrations
- The FAQ lists Slack and Zapier as current integrations and says WhatsApp integration is being worked on. · buildchatbot.ai, 12 Oct 2026
- Knowledge-base answers
- Yes · buildchatbot.ai, 21 Sept 2026
- Live agent chat
- Agents can take over live chats, and the feature page describes real-time updates between the bot and a live agent. · buildchatbot.ai, 12 Oct 2026
- Maker
- The privacy policy identifies Build Chatbot as a product of Zaigo Infotech. · buildchatbot.ai, 12 Oct 2026
- Mobile apps
- Build Chatbot offers mobile apps for iOS and Android with chat access and notifications for new conversations. · buildchatbot.ai, 12 Oct 2026
- Privacy
- The privacy policy says the service retains chatbot conversations and may collect personal, device, IP, browser, and cookie information. · buildchatbot.ai, 12 Oct 2026
- Product
- Build Chatbot describes itself as a no-code chatbot builder that users can train with personalized content without coding. · buildchatbot.ai, 12 Oct 2026
- Security
- The privacy policy says it uses reasonable technical and organizational measures but cannot guarantee absolute security. · buildchatbot.ai, 12 Oct 2026
- Slack limit
- One Slack workspace can be connected per account, and each chatbot can connect to one Slack channel. · buildchatbot.ai, 12 Oct 2026
- Support
- The site provides a customer support email and says users can book a demo for setup guidance. · buildchatbot.ai, 12 Oct 2026
- Training sources
- The FAQ lists PDF, Docs, text, website URLs, YouTube URLs, audio, and video as supported training sources. · buildchatbot.ai, 12 Oct 2026
- Visual flow builder
- Yes · buildchatbot.ai, 21 Sept 2026
- Website embedding
- The chatbot can be embedded on a website using a script tag provided through the Launch Chatbot settings. · buildchatbot.ai, 12 Oct 2026
Where Build Chatbot stands on Freedom251
- Chatbot Builders#45 of 257