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Botmaker
What Botmaker is
Botmaker is a platform for building AI agents that handle customer conversations and workflows. Its messaging agents can answer common questions and qualify leads on channels such as WhatsApp, Instagram, Webchat, Facebook Messenger, Slack, Teams, Telegram, and Apple Messages for Business. Agents can also read, classify, and reply to email, and automate inbound and outbound phone and WhatsApp Business calls. For customer service, Botmaker combines automated agents with multi-agent live chat and human support. It lists integrations with CRM, ERP, payment and ecommerce systems, as well as customers’ own APIs. Dashboards report on users, sessions, and agents, with data export and connections to business intelligence tools. iOS and Android apps let agents access and answer conversations from smartphones. Standard costs $149 a month and includes 3,000 conversations and 10 agent accesses; Scale is $249 a month and Pro is $499 a month. A free plan is also listed. Opening a WhatsApp Business Platform account costs a one-time $99 USD, and WhatsApp notifications cost WhatsApp’s rate plus a 20% service fee.
Who it suits
Botmaker suits businesses automating sales, customer service, lead capture, campaigns, or internal employee support. It may also suit teams that need human agents to take part in customer conversations.
What it does well
- Visual flow builder and AI bot generation.
- Automates messaging, email, and phone conversations.
- Supports human, automated, or hybrid service.
- Offers iOS and Android agent apps.
What to know first
- Standard costs $149 a month.
- WhatsApp account setup has a one-time $99 USD fee.
- WhatsApp notifications add a 20% service fee.
Limits
Standard costs $149 a month and includes 3,000 conversations and 10 agent accesses. Scale includes 5,000 conversations and 20 agent accesses for $249 a month; Pro includes 10,000 conversations and 50 accesses for $499 a month. WhatsApp account opening costs a one-time $99 USD, and notifications are charged at WhatsApp cost plus a 20% service fee.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard | $149 USD/MONTH · 3,000 conversations · unlimited bots · 10 agent accesses · $0.07 per extra conversation · up to 300 free initial conversations | $149 a month |
| Scale | $249 USD/MONTH · 5,000 conversations · unlimited bots · 20 agent accesses · $0,06 per extra conversation · up to 300 free initial conversations | $249 a month |
| Pro | $499 USD/MONTH · 10,000 conversations · unlimited bots · 50 agent accesses · $0,05 per extra conversation · up to 300 free initial conversations | $499 a month |
| Enterprise | Under request · Unlimited conversations · unlimited bots · customized agent access · up to 300 free initial conversations | On request |
As botmaker.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://botmaker.com/en/.
- Choose the free plan or a paid plan; Standard is $149 a month.
- Build agents with the visual flow builder and AI bot generation.
- Connect the channels and business systems you use.
- Use the iOS or Android app to access conversations and reply from a smartphone.
Verdict
Botmaker combines automated agents, live chat, integrations, and reporting across multiple channels. Review the conversation allowances and WhatsApp charges when choosing a plan.
Questions
Is there a free plan?
Yes, Botmaker lists a free plan.
What platforms does Botmaker support?
Listed platforms are Android, iOS, API, and web.
Which channels can its agents use?
Listed channels include WhatsApp, Instagram, Facebook Messenger, Slack, Teams, Telegram, Webchat, and Apple Messages for Business.
What does Standard include?
Standard includes 3,000 conversations, unlimited bots, and 10 agent accesses. It also includes 300 free initial conversations.
Are there extra WhatsApp charges?
Opening a WhatsApp Business Platform account has a one-time $99 USD fee. Notifications are charged at WhatsApp cost plus a 20% service fee.
Facts from Botmaker's own pages
- Additional WhatsApp fee
- Opening a WhatsApp Business Platform account has a one-time $99 USD fee, and WhatsApp notifications are charged at WhatsApp cost plus a 20% service fee. · botmaker.com, 12 Oct 2026
- AI bot generation
- Yes · botmaker.com, 21 Sept 2026
- Analytics
- Its dashboards provide real-time reports on users, sessions, and agents, with data export or API connections to business intelligence solutions. · botmaker.com, 12 Oct 2026
- Channels
- The listed channels include WhatsApp, Instagram, Facebook Messenger, Slack, Teams, Telegram, Webchat, and Apple Messages for Business. · botmaker.com, 12 Oct 2026
- Deployment channels
- multichannel · botmaker.com, 21 Sept 2026
- Email and voice
- Botmaker says its agents can read, classify, and reply to emails and automate inbound and outbound phone and WhatsApp Business calls. · botmaker.com, 12 Oct 2026
- Human handoff
- Yes · botmaker.com, 21 Sept 2026
- Human support
- The platform includes multi-agent live chat and supports human, automated, or hybrid customer service. · botmaker.com, 12 Oct 2026
- Integrations
- Botmaker lists native integrations with CRM, ERP, payment systems, ecommerce, and customers' own APIs. · botmaker.com, 12 Oct 2026
- Intended use
- Botmaker describes use cases including sales automation, customer service, lead capture, campaigns, and internal employee support. · botmaker.com, 12 Oct 2026
- Knowledge-base answers
- Yes · botmaker.com, 21 Sept 2026
- Messaging agents
- Its messaging AI agents automate conversations on WhatsApp, Instagram, Webchat, and other channels, handle common queries, and qualify leads around the clock. · botmaker.com, 12 Oct 2026
- Mobile app
- Botmaker offers iOS and Android apps for agents to access conversations and reply from smartphones. · botmaker.com, 12 Oct 2026
- Included conversations
- 3000 · botmaker.com, 21 Sept 2026
- Product
- Botmaker describes its platform as a way to build autonomous AI agents for customer conversations and workflows. · botmaker.com, 12 Oct 2026
- Security
- Botmaker says it is certified and works under ISO 27001, complies with European and Brazilian data protection laws, and monitors traffic with DDoS defenses and application defenses against SQL injection and XSS. · botmaker.com, 12 Oct 2026
- Paid from
- 149 · botmaker.com, 21 Sept 2026
- Support
- Standard, Scale, and Pro list chat, platform, and email support; Enterprise lists personalized attention. · botmaker.com, 12 Oct 2026
- Visual flow builder
- Yes · botmaker.com, 21 Sept 2026
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