Freedom251 › Event Management Software
BookingNinja
by BookingNinja
What BookingNinja is
BookingNinja is a freemium web service for managing in-person bookings and events. It provides registration forms, ticketing, onsite check-in, and attendee email, while no attendee app is listed. The service runs on the web, iOS, and Android. Its Free Forever plan costs nothing and allows 75 no-payment bookings each month. Starter and Gold list unlimited bookings, unlimited no-payment bookings, unlimited team accounts, and unlimited sessions and events. Enterprise lists unlimited bookings and unlimited no-payment bookings. BookingNinja was founded in 2018 and is headquartered in the United Kingdom. A seven-day trial is listed with the pricing information.
Who it suits
It suits organizers running in-person events who need registration, tickets, check-in, and attendee email. The free tier is aimed at use involving up to 75 no-payment bookings monthly.
What it does well
- Free plan allows 75 no-payment bookings monthly
- Registration forms and ticketing
- Onsite check-in
- Unlimited sessions and events on listed paid tiers
- Web, iOS, and Android availability
What to know first
- No attendee app
- Free tier limits no-payment bookings to 75 monthly
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | £42/mo ex VAT; £416/yr when billed annually · Unlimited bookings · unlimited no-payment bookings · 1% + Stripe transaction fee · livechat support | £42 a month |
| Gold | £75/mo ex VAT; £750/yr when billed annually · Unlimited bookings · unlimited no-payment bookings · 1% + Stripe transaction fee · weekend support · payment links · pre-orders · wait list | £75 a month |
| Free Forever | £0/month · 50 no-payment bookings/month · unlimited paid bookings · 2% or 50p customer fee after 50 · all Gold features except branding removal | Free |
| Enterprise | Custom pricing · Unlimited bookings · 0% BookingNinja transaction fee plus Stripe · dedicated account manager · bespoke POS integration · custom development and integrations | On request |
As bookingninja.io lists them, read 15 Oct 2026. The maker's own page has the final word.
Verdict
BookingNinja covers core in-person event booking tasks across web and mobile platforms, with a free entry tier. Check the unlisted prices and compare the free booking allowance with your expected volume.
Facts from BookingNinja's own pages
- Analytics
- Analytics cover bookings, revenue, no-shows and customer trends, with exports and scheduled automated reports. · bookingninja.io, 15 Oct 2026
- API
- BookingNinja advertises a full REST API for connecting POS, CRM, websites and other third-party tools. · bookingninja.io, 15 Oct 2026
- API availability
- The pricing comparison marks API access as a plan-controlled capability, while the Free Forever page separately describes full REST API access. · bookingninja.io, 15 Oct 2026
- Attendee app
- No · bookingninja.io, 22 Sept 2026
- Compliance
- BookingNinja says its privacy policy follows GDPR and its terms assign BookingNinja the processor role for venue customer data under UK data-protection law. · bookingninja.io, 15 Oct 2026
- Deployment model
- The terms describe BookingNinja as a cloud-based platform; no self-hosted edition or downloadable desktop client is documented. · bookingninja.io, 15 Oct 2026
- Documentation
- The vendor links to a Help Guides site containing setup, how-to, feature and troubleshooting collections, including Google Sheets export and booking restrictions. · help.bookingninja.io, 15 Oct 2026
- Attendee email
- Yes · bookingninja.io, 22 Sept 2026
- Event formats
- in-person · bookingninja.io, 22 Sept 2026
- Founded
- Never Board Limited was established in 2016 when the founders opened the Playopolis board-game café; BookingNinja opened to other venues in 2018. · bookingninja.io, 15 Oct 2026
- Free plan
- Yes · bookingninja.io, 22 Sept 2026
- Funding and ownership
- The company describes itself as independent, family-run, bootstrapped and operating without investors. · bookingninja.io, 15 Oct 2026
- Gift cards
- Users can sell digital gift cards through the booking page with custom designs, automated delivery and balance tracking. · bookingninja.io, 15 Oct 2026
- Headquarters
- United Kingdom · bookingninja.io, 28 Sept 2026
- Headquarters and size
- The maker says it has no head office, operates remotely from Kent, and is run by Daniel and Sarah with a small growing team. · bookingninja.io, 15 Oct 2026
- Integrations
- Documented integrations include Stripe for payments, Google Sheets for live booking-data sync, and website embeds or links for booking and enquiry forms. · bookingninja.io, 15 Oct 2026
- Licence
- BookingNinja is proprietary hosted software; its terms prohibit reverse engineering, decompiling and extracting source code. · bookingninja.io, 15 Oct 2026
- Limit: SMS charges
- One Trustpilot reviewer complained about an unexpected 20p SMS confirmation charge and found the system difficult to use. · uk.trustpilot.com, 15 Oct 2026
- Limit: support delays
- Trustpilot complaints include slow or unavailable chat responses during a time-sensitive weekend booking issue and difficulty completing setup. · uk.trustpilot.com, 15 Oct 2026
- Maker and legal entity
- BookingNinja is the trading name of Never Board Limited, registered in England and Wales under company number 10192100. · bookingninja.io, 15 Oct 2026
- Memberships
- Membership tools support recurring plans, member pricing, booking discounts, guest allowances and a branded member portal. · bookingninja.io, 15 Oct 2026
- Mobile app scope
- BookingNinja Rota is an invite-only staff app for viewing shifts, clocking in, swaps, time-off requests and rota notifications. · apps.apple.com, 15 Oct 2026
- Notable news
- On August 19, 2026, BookingNinja announced that its invite-only staff rota app had launched on iPhone and Android. · bookingninja.io, 15 Oct 2026
- Online bookings
- The system provides real-time availability, custom booking questions, guest types and instant confirmations through an embeddable booking flow. · bookingninja.io, 15 Oct 2026
Where BookingNinja stands on Freedom251
- Event Management Software#49 of 181