BookingKoala

What BookingKoala is

BookingKoala is a platform for service businesses such as home cleaning, mobile car detailing, and lawn care. It combines online booking, scheduling, hiring, marketing, and payment tools. Businesses can build a website with customizable booking forms or place forms on an existing website. Smart Scheduling shows real-time availability and supports recurring appointments, same-day bookings, and assignments to individuals, teams, or pairs. The Hiring module covers prospect forms, onboarding, interviews, contracts, quizzes, and prospect reports. Marketing tools send manual or automated email and text campaigns, with scheduling, performance tracking, and A/B testing. Named integrations include Zapier, Stripe, and Google Analytics. BookingKoala also lists Stripe, Square, PayPal via Braintree, and Authorize.net for payments; each account can connect only one processor. Plans are Starter at $27 a month, Growing at $57 a month, and Premium starting at $197 a month. Starter includes 5 Providers or 5 GB and 1 Custom Form; Growing includes 15 Providers or 15 GB and 1 Custom Form. Premium includes 50 Providers or 50 GB, campaigns for 5,000 contacts, and unlimited forms. There is no free plan, but a 14-day trial is available. The service lists Android, iOS, and web access.

Who it suits

BookingKoala suits service businesses that need online booking and scheduling alongside hiring and customer campaigns. Its listed uses include home cleaning, mobile car detailing, and lawn care, and it includes features for recurring scheduling, online payments, and commercial cleaning.

Limits

Starter is $27 a month and includes 5 Providers or 5 GB and 1 Custom Form. Growing is $57 a month and includes 15 Providers or 15 GB and 1 Custom Form. Reaching provider, contact, or storage limits leaves the store active, but adding a provider or contact or using more storage requires an upgrade.

Getting started

1. Open the BookingKoala website.
2. Choose a plan or start the 14-day trial.
3. Build a website or add a booking form to an existing website.
4. Configure scheduling and assign appointments to individuals, teams, or pairs.
5. Connect one supported payment processor if you plan to accept online payments.
6. Use a browser on a device for provider access, or download the provider app.

Verdict

Choose BookingKoala if your service business needs booking, scheduling, hiring, and marketing tools in one platform. Look elsewhere if you need a free plan or to connect multiple payment processors to one account.