Belliata

Overview

Belliata is a salon-focused management product for businesses that want appointments, customer records, and retail sales handled together. It is a strong fit for salons and wellness providers that need more than a booking calendar; the free plan is useful for starting out, but SMS reminders and several customer-engagement tools require a paid plan.

Its mix of scheduling, online booking, stock control, and commission calculations makes it particularly relevant to teams selling products as well as services. Businesses seeking a simple, free booking tool without sales operations may not need its broader feature set.

Key features

Scheduling and booking

The calendar combines color-coded services, quick rebooking, and resource blocking with staff schedules that can account for breaks, training, and vacations. That is useful for salons coordinating rooms or equipment as well as staff. Clients can book around the clock through a salon website or Facebook page, with booking integrations for Weebly, WordPress, Wix, and Facebook.

Client records and communications

Records hold booking and purchase history, and can include birthday reminders, giving staff useful context for repeat visits. The free plan sends email reminders 24 hours before appointments. SMS reminders are a premium feature, and SMS pricing starts at 0.02 USD. Google review requests, online payments, a branded booking page, and loyalty points are also premium features, so salons wanting those customer touchpoints should budget for an upgrade.

Sales and business oversight

The POS handles stock counts and tracking, retail sales without an appointment, sales by beautician, and automated staff commission calculations. These tools make Belliata more compelling for product-selling salons than a booking-only system. Post-booking feedback surveys and sales reports add a way to monitor client responses and revenue; expanded reporting is premium.

Belliata identifies Stripe, Amazon Web Services, and PayPal among its trusted partners. It says its website uses SSL and AWS hosting, and that it follows the European Data Protection Directive and ePrivacy Directive and does not sell personal or business data.

Support

Support is offered seven days a week through onboarding, live chat, email, and YouTube videos, with a target response within four hours. That breadth can help businesses during setup, though the response time is a target rather than a guaranteed service level.

Pricing

Belliata has a free plan and paid plans from $15/user/mo in its pricing summary. The detailed plan prices are free for Free, $20 a month for START, and $30 a month for PRO. START and PRO are billed annually or billed monthly. Both include one first staff member; extra staff are priced at 0 × 3 on START and 0 × 5 on PRO. SMS pricing starts at 0.02.

• Free — free: Beauty salon software, free email reminders, and free support. Its 24-hour email reminders make it a sensible starting point for a solo operator who can do without premium customer tools.
• START — $20 a month: Includes one staff member and limits stock to 10 products. The cap may suit a small service-led business, but could constrain a salon with a wider retail range.
• PRO — $30 a month: Includes one staff member and does not state the START stock cap. It is the higher paid tier for businesses needing premium features, but the one included staff member means a team should account for extra-staff charges.

The plan details give monthly prices while allowing annual or monthly billing; they do not establish a different price for either billing cadence. Compare the total cost for your staffing needs, especially if you rely on SMS.

Platforms

Belliata supports Android, iOS, macOS, web, and Windows, giving staff several ways to access the system across mobile and desktop environments.

Who it's for

Belliata suits salons, barbers, spas, and massage therapists that need online booking alongside client records and sales operations. Its stock and commission tools are most relevant to businesses managing retail products or staff sales. A provider that only needs a small appointment allowance may prefer a more tightly capped plan elsewhere.

Pros and cons

• Pros: Scheduling accounts for staff availability and resource use, not just appointment slots.
• Pros: The POS combines retail sales, stock tracking, sales by beautician, and commission calculations.
• Pros: Free email reminders and support give new or solo businesses a practical entry point.
• Cons: START limits stock to 10 products, which may be restrictive for retail-heavy salons.
• Cons: Premium customer tools such as SMS reminders, online payments, loyalty points, and review requests are not part of the free offer.
• Cons: Paid plans include one staff member, so the cost rises for larger teams.

Alternatives

Salon Marketing Software is a category to explore if your priority is comparing salon marketing products rather than choosing a single management system.

• WellnessLiving is worth considering if you want a broader booking and app setup: its Starter plan is $62 a month billed annually for one staff member, classes and appointments booking, and client and staff apps.
• FollowThrough is a better match for contact pipelines and tasks than salon operations; its free plan allows one user and up to 25 contacts.
• SalonApp may suit a very small salon that can work within its free cap of 15 clients, 20 appointments per month, and one staff member.
• Salonist offers a free marketplace-listing plan capped at 50 appointments per month, with online booking, calendar and scheduling, and staff shift management.
• Fresha is another freemium option, with an Independent plan for one team member and a Team plan for unlimited team members.
• Lumidara is an alternative for web-based booking and campaigns: its Pro plan is $10 a month and includes unlimited clients, self-booking, deposits, 500 campaign sends a month, analytics, and aftercare.
• Tersavia may appeal to businesses prioritizing location coverage and no per-seat charge; its free booking and client-management plan covers every location without a contract.
• Barberly is a paid alternative with a free trial and plans priced per barber per month.

Verdict

Choose Belliata if your salon needs one system for appointment scheduling, online booking, customer history, and retail operations, especially when staff commissions and stock matter. Its free email reminders make it approachable, but SMS and several retention features sit behind paid plans, and team costs grow beyond the first staff member. Look elsewhere if you need a generous free appointment allowance or want premium communications without upgrading.