Tersavia

Overview

Tersavia is a web-based booking and client-management platform for salons, spas, and other appointment-led businesses. It suits operators who want booking, staff workflows, payments, and retail tools under one roof. The core platform is free across locations, though several optional services carry recurring charges.

Key features

Booking and client management

An online calendar, appointment management, automatic notifications, and customer CRM cover the essentials of handling bookings and client records. Fiona can book, reschedule, or cancel appointments, update records, manage availability, and retrieve reports by command. That scope can help reduce routine administration, but Tersavia is tailored to appointment businesses rather than general-purpose customer management.

Operations and reporting

The free platform includes a staff time clock, waitlists, payroll and commission tracking, memberships, packages, and resource management. Digital intake forms and waivers, along with revenue and appointment reports, add useful operating context. Payroll reporting may help owners track compensation, but it is not described as a full payroll service.

Payments and integrations

Free features include online and in-person payments, card readers, point of sale, deposits, and retail inventory tracking. This breadth makes Tersavia more than a booking calendar for businesses that also sell products or collect deposits. The features page lists two-way Google Calendar sync. The sub-processors page names Vagaro, Mindbody, Boulevard, and Booker as booking software integrations users may connect, but it says the list is pending review and recommends requesting written confirmation of its current status.

AI Reception and privacy

AI Reception is a separate service described as a 24/7 multilingual call handler for bookings, changes, cancellations, client lookups, and live transfers. Tersavia says it does not sell personal information or use customer data to train generalized AI models, and that it uses administrative, technical, and physical safeguards. Customer data is deleted within 90 days after service termination unless the law requires longer retention. Every customer can contact support by email and receive a response within one business day.

Pricing

The Booking & Client Management plan is free, billed free forever, for every location, with no per-seat charge and no contract. There is no free trial; the core platform itself is free. That structure is attractive to multi-location operators and teams that would otherwise face seat-based platform fees, though add-ons can change the total cost.

• Website Builder build: $99, paid once for a one-time website build.
• Website Builder hosting: $30 a month for hosting and upkeep per site.
• AI Reception: $99 a month per location.
• Marketing: $249 a month per location for reviews, social posts, two videos a month, blog and SEO, and Google Business Profile management.
• Paid Advertising: custom pricing at 10% of ad spend, with no retainer and a $1,000/mo minimum ad spend.

The separate marketing and reception charges matter most for businesses considering a one-vendor setup: each can add a meaningful monthly cost per location. The paid advertising minimum also makes that service a poor fit for small budgets. The overall pricing model is freemium, with paid from $9/mo.

Platforms

Tersavia is available on the web. Teams that need a native mobile app or other platforms should compare alternatives before choosing it.

Who it's for

Tersavia is a strong fit for salons, spas, and similar appointment-driven businesses that want scheduling, client records, staff operations, payments, and retail management without a platform charge per seat or location. It is less compelling for businesses outside appointment services, teams that require a native app, or buyers seeking a single low-cost package that includes AI reception and marketing.

Pros and cons

• Pros: The free core covers every location without per-seat charges or a contract, making it practical for growing teams.
• Pros: Booking, client CRM, staff tools, reporting, payments, and inventory tracking are grouped in the core platform.
• Pros: Email support comes with a response commitment of one business day.
• Cons: AI Reception and marketing have separate per-location monthly charges, which can raise costs for multi-site businesses.
• Cons: The integrations list is pending review, so businesses relying on a named connection should seek written confirmation.
• Cons: Web is the only stated platform, limiting its fit for teams that require mobile apps.

Alternatives

SalonApp is worth considering if native Android or iOS access matters; its free plan is capped at 15 clients, 20 appointments a month, and one staff member, with a $39 a month Starter plan for up to five staff members. Gratsio is another freemium option with Android, iOS, and web access; its free plan has limits including one staff seat and a 10% service-booking commission. Salonist offers a free marketplace-listing plan capped at 50 appointments per month and Android, iOS, API, and web platforms, making it an alternative for teams comfortable with that appointment ceiling.

PandaCue is a paid alternative with a free trial. Fresha is a freemium web, iOS, and Android option, with Independent for one team member and Team for unlimited members. Meevo is a paid option without a free plan and supports a wider range of platforms. SalonWings is a paid, multi-platform alternative. Spa/Salon Manager is a paid option with a free trial and plans sized by employee count.

For more focused comparisons, see Salon Payroll Software, Salon CRM Software, and Salon Marketing Software.

Verdict

Choose Tersavia if you run an appointment-led salon or spa and want a broad operating platform without per-seat or per-location core fees. Its main advantage is the range of booking, staff, payment, and retail tools in the free platform; look elsewhere if you need native mobile apps or want AI reception and marketing included without separate recurring charges.