Gratsio is a beauty and wellness marketplace and business-management platform connecting clients with salons and independent professionals across the United States. Clients can book at any time through the web, marketplace, or social links, with availability organized by staff, room, and service. Businesses can manage client histories, notes, preferences, and spend in a searchable CRM, and accept prepayments, in-person card payments, gift cards, packages, and memberships. Its AI receptionist can answer chats, manage appointment changes and cancellations, and pass conversations to a person with the thread included. It can work through a salon website, Telegram, WhatsApp, Instagram, and SMS. Calendar sync supports Google, Apple iCloud, Microsoft 365, CalDAV, and .ics links, showing busy time without event titles. Gratsio is available on Android, iOS, and the web, and bookings, payments, memberships, and client chat open in a browser without downloads or updates. A free plan is listed; paid plans start at $29/mo, and a 7-day trial is offered. Studio plans and up include payroll, bonuses, POS, accounting, inventory, and price tags.
Who it is for
Gratsio suits beauty and wellness businesses such as salons, barbershops, nail and spa studios, massage practices, and medical spas. It also targets fitness and other studio businesses that need bookings, client records, and payments.
What is good
- Clients can book around the clock
- Searchable CRM stores client history, notes, and preferences
- AI receptionist handles booking changes and cancellations
- Calendar sync supports Google, Apple, Microsoft, CalDAV, and .ics
- Studio plans and up include payroll and inventory
What to know first
- Free plan charges a 10% service-booking commission
- Free plan charges a 20% product-sales commission
- Bulk export and spreadsheet import are not yet one feature
- API access is included with the Chain plan
Verdict
Gratsio combines client booking, records, communications, and payments for beauty and wellness businesses. A free plan and 7-day trial are listed, with paid plans from $29/mo.
Gratsio plans and pricing
All plansCompared on salon payroll software
- Free plan
- Yes
- Paid from
- $29/mo
- Commission tracking
- Yes
- Tip calculation
- Yes
- Tax filing
- No
- Payroll reports
- Yes
