BatchDialer

What BatchDialer is

BatchDialer is a cloud-based multi-line dialing platform with a built-in CRM, predictive and preview dialing, and real-time analytics. Teams can use it for inbound and outbound calls, with forwarding, queues, IVR, voicemail drops, and unlimited calling across the listed plans. Starter provides three dialing lines per agent; Pro and Enterprise provide five. All plans include phone reputation monitoring, and Pro and Enterprise add automatic number replacement. Those two plans also include live AI prompts, automatic transcripts, AI-generated call summaries, and sentiment analysis. The company says new users can access AI during the 7-day trial. Call recordings, live listening, whisper coaching, call barging, live dashboards, and agent reporting support team oversight. Recording retention is 90 days on Starter, 180 days on Pro, and 365 days on Enterprise. Integrations include HubSpot, Podio, Zoho, PropStream, BatchLeads, Google Calendar, Mailchimp, and Intercom, alongside Zapier-powered connections. The platform can scrub contact lists against the Federal Do Not Call registry and filter known litigators. BatchDialer is available on web, Android, and iOS, with an API platform. Paid plans start at $95/user/mo billed annually, and a 7-day trial is available. Trial users can dial from three phone numbers; the trial automatically transitions to the selected paid subscription when it ends.

Who it suits

BatchDialer may suit small businesses and enterprises that need multi-line dialing, call handling, and agent oversight. The company highlights real estate, roofing and solar, BPO and call centers, and collections as intended markets.

Limits

There is no free plan. The 7-day trial allows dialing from three phone numbers and automatically transitions to the selected paid subscription when it ends. Starter includes three lines per agent and 90-day call recording retention.

Getting started

1. Open https://batchdialer.com/.
2. Choose the 7-day trial or review the paid plans.
3. Use the web, Android, or iOS platform, or connect through the API.
4. During the trial, dial from up to three phone numbers.
5. Select a paid subscription before the trial ends, since it automatically transitions to the selected subscription.

Verdict

Choose BatchDialer if your team needs multi-line calling with call handling, coaching tools, and analytics. Pro or Enterprise may be a fit when AI features or longer recording retention are priorities. Look elsewhere if you need a free plan.