Freedom251 › Predictive Dialer Software
Dialer360
What Dialer360 is
Dialer360 combines outbound dialers, inbound call-center features, hosted PBX, and click-to-call tools. Outbound options include predictive, auto, power, progressive, and manual dialing, plus call disposition, monitoring, recording, and Do Not Call management. Inbound tools include ACD, IVR, skill-based routing, queuing, forwarding, callbacks, and reporting. Its AI Dialer calls uploaded contacts, speaks with prospects using AI and natural language processing, analyzes their queries, and transfers qualified prospects to live agents. The product is listed for Android, macOS, Windows, web, and extension platforms. Dialer360 Small costs $25 a month per agent and includes predictive, progressive, and manual dialing, inbound IVRs and ACDs, and a Do Not Call list. A 30-day trial is available, but excludes add-ons and requires active SIP/VoIP service to activate. All plans include 24/7 customer support; dialer plans list web tickets and live chat, while Enterprise and Unlimited also specify phone support. Dialer360 says it integrates with customers’ preferred CRM platforms but does not name them.
Who it suits
Dialer360 may suit call centers and sales teams needing both outbound dialing and inbound routing. Its trial requires active SIP/VoIP service, and its plans include per-agent options.
What it does well
- Offers predictive, auto, power, progressive, and manual dialing.
- Inbound features include ACD, IVR, and skill-based routing.
- AI Dialer can transfer qualified prospects to live agents.
- All plans include 24/7 customer support.
- Available on Android, macOS, Windows, web, and extension.
What to know first
- No free plan is available.
- Trial excludes add-ons and requires active SIP/VoIP service.
- Unlimited and Enterprise plans require at least five agents.
- CRM platforms are not named.
Limits
The 30-day free trial excludes add-ons and requires active SIP/VoIP service to activate. Dialer360 Unlimited and Enterprise require a minimum of five agents.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| PBX360 | Monthly · HD voice · Conference calls · Call queuing · Voicemail to email · Auto attendant · IVR · Unified communications · Unlimited calling and number portability optional | $10 a month |
| Dialer360(Small) | Monthly per agent · Outbound predictive**, progressive, and manual dialing · Inbound IVRs & ACDs · Do Not Call List · Initial Balance $25.00 USD / Monthly | $25 a month |
| Dialer360 Unlimited | Monthly per agent (Minimum 5 Agents) · Predictive**, progressive, and manual dialing · Avatar · PCI DSS · CRM · Inbound IVRs & ACDs · Do Not Call List · $100.00 USD / Monthly | $30 a month |
| Dialer360 Enterprise | Monthly per agent (Minimum 5 Agents) · Predictive**, progressive, and manual dialing · Avatar · PCI DSS · CRM · Inbound IVRs & ACDs · Do Not Call List · Initial Balance $150.00 USD / Monthly | $30 a month |
| Dedicated Server | Monthly | $50 a month |
| VoiceBroadcasting Platform(VB360) | $150.00 Setup Fee · 200 Channels · Answering Machine Detection · SMS / Voice, survey, and polling campaigns · Use your Own VoIP | On request |
As dialer360.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.dialer360.com/.
- Choose a listed plan, including PBX360 at $10 a month or Dialer360 Small at $25 a month per agent.
- Use the 30-day free trial, which requires active SIP/VoIP service to activate.
- Use Dialer360 on Android, macOS, Windows, or the web, or use its browser extension for click-to-call.
Verdict
Dialer360 covers a range of outbound and inbound call-center workflows, with an AI Dialer and multiple support channels. Review the trial requirements and minimum agent count for higher-tier plans before selecting a plan.
Questions
Is Dialer360 free?
No. It has no free plan. A 30-day free trial is available.
How much does Dialer360 cost?
PBX360 is $10 a month. Dialer360 Small is $25 a month per agent; Unlimited and Enterprise are each $30 a month per agent, with a five-agent minimum.
Which platforms does Dialer360 support?
Dialer360 lists Android, macOS, Windows, web, and extension.
Does Dialer360 integrate with CRMs?
Dialer360 says it integrates with customers’ preferred CRM platforms, without naming them.
What does the trial include?
The trial lasts 30 days, excludes add-ons, and requires active SIP/VoIP service to activate.
Who makes Dialer360?
The product is named Dialer360, and its website is https://www.dialer360.com/.
Facts from Dialer360's own pages
- AI dialer
- The AI Dialer auto-dials uploaded contacts, speaks with prospects using AI and NLP, analyzes queries, and transfers qualified prospects to live agents. · dialer360.com, 4 Oct 2026
- Click-to-call extension
- Dialer360 describes click-to-call as a browser extension that turns phone numbers on web pages into clickable links for calling. · dialer360.com, 4 Oct 2026
- CRM integrations
- Dialer360 says it integrates with customers’ preferred CRM platforms, but the page does not name the platforms. · dialer360.com, 4 Oct 2026
- Desktop softphone
- A Dialer360 support article describes using X-Lite softphone for Windows or Mac with the service. · client.dialer360.com, 4 Oct 2026
- Dialing features
- Its outbound features include predictive, auto, power, and progressive dialing, click-to-call, call disposition, call monitoring, and Do Not Call management. · dialer360.com, 4 Oct 2026
- Inbound features
- Its call center software includes ACD, IVR, skill-based routing, call recording, reporting, queuing, forwarding, and callback features. · dialer360.com, 4 Oct 2026
- PCI DSS
- The Enterprise and Unlimited plan listings include PCI DSS. · client.dialer360.com, 4 Oct 2026
- Product
- Dialer360 offers auto, predictive, AI, power, and progressive dialers, hosted PBX, click-to-call, and call center software. · dialer360.com, 4 Oct 2026
- Security and compliance
- Dialer360 states that it is STIR/SHAKEN compliant and describes TCPA and Do Not Call Registry considerations on its security page. · dialer360.com, 4 Oct 2026
- Support
- The pricing page says all plans include 24/7 customer support; the listed dialer plans specify web tickets and live chat, with phone support on Enterprise and Unlimited. · dialer360.com, 4 Oct 2026
- Trial limits
- The store states that the 30-day free trial excludes add-ons and requires an active SIP/VoIP service to activate. · client.dialer360.com, 4 Oct 2026
Where Dialer360 stands on Freedom251
- Predictive Dialer Software#7 of 28