Aptora's Total Office Manager combines ERP, accounting, CRM, and field-service functions for HVAC, plumbing, and contracting businesses. Aptora 360 brings together office and accounting work, field operations, and sales and marketing management. Accounting features include a departmentalized general ledger, accounts receivable and payable, payroll, and financial reporting. Field tools cover dispatching, work orders, service agreements, invoicing, purchase orders, and a mobile app. Aptora also serves electrical, appliance, and other service-related industries. Its field-service API offers REST endpoints for customers, jobs, invoices, inventory, technicians, and agreements, returning structured JSON. Aptora Hosted runs Total Office Manager, Aptora Mobile II, and Form Builder with Windows RemoteApp access. Mobile II is available through Apple and Android app stores and standard web browsers on phones, tablets, and computers. Pricing for the main product is on request; Aptora's main pricing page says it is under construction. Technical support is available weekdays during listed CST hours by email and phone.
Who it is for
Aptora suits HVAC, plumbing, electrical, appliance, contracting, and other service businesses seeking accounting and field-service tools in one platform. It may also fit organizations needing mobile access or API connections for field-service data.
What is good
- Combines accounting, CRM, and field service
- Includes dispatching and work orders
- Mobile II supports apps and web browsers
- Field-service API covers key records
What to know first
- Main product pricing is on request
- Support is limited to listed weekday CST hours
- Customer Access Portal requires Total Office Manager and an active service agreement
Verdict
Total Office Manager brings office accounting and field operations together for service businesses. Prospective buyers should request main-product pricing and check whether the listed support hours suit their needs.
Aptora plans and pricing
All plansCompared on appliance repair software
- Dispatch & scheduling
- Yes
- Work orders
- Yes
- Warranty records
- Yes
- Parts inventory
- Yes
- Technician mobile app
- Yes
- Invoicing & payments
- Yes
- Appliance history
- Yes
