No. 19 of 31 ·Appliance Repair Software

OneWork Field Service

Name: OneWork Field Service
Price: 149 USD

Web · Android · iPhone · API · paid plans from $149/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

OneWork Field Service is ranked #19 of 31 in appliance repair software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $149/mo.

OneWork Field Service plans and pricing

All plans

Crew $149/mo Up to 8 users · portal · live GPS · QuickBooks sync · mobile app oneworksystem.com · 7 Oct 2026

Pro $269/mo Up to 30 users · single location · dispatch board · memberships · branch reporting oneworksystem.com · 7 Oct 2026

Scale $749/mo 31–100 users · multi-location · API access · custom reports · field compliance logs oneworksystem.com · 7 Oct 2026

Enterprise $1,499/mo 200 users oneworksystem.com · 7 Oct 2026

Compared on appliance repair software

Free plan: No
Dispatch & scheduling: Yes
Work orders: Yes
Technician mobile app: Yes
Invoicing & payments: Yes
Appliance history: Yes

Best OneWork Field Service alternatives

See all 20

Two bars ServiceM8 Free tier No. 1$29/mo6.6 Two bars Homi Appliance Free tier No. 2Free6.5 Two bars STEL Order Free tier No. 3$60/mo6.5 One bar PettyLogs Free tier No. 4€2.99/mo6.4 One bar Aptora Paid plans No. 5$50/mo5.7 One bar ServicePower Paid plans No. 6—5.6

The record

Product: OneWork connects quotes, customer approvals, dispatch, technician work, invoicing, GPS, and QuickBooks sync in one field service workflow.
Features: The workflow includes a customer portal for approvals, a dispatch board, mobile technician work, invoicing, memberships, and owner reporting.
Integrations: QuickBooks Online connects through OAuth, and invoices and payments sync with the field work.
Included features: Customer portal, live GPS, QuickBooks Online sync, and the mobile tech app are included on every tier.
Security: The privacy policy says the service uses encryption in transit, access controls, and tenant isolation.
Access controls: OneWork describes isolated customer workspaces, role-based access for owner, CSR, dispatch, technician, and finance roles, and audit logs for job changes.
Data portability: Customers can export their customer, job, invoice, and other records.
Support: OneWork offers a guided 30-minute walkthrough, launch help, and trade-specific setup assistance by email.
Imports: Customers can import customer, technician, and service catalog data into their workspace.
Intended users: OneWork targets growing US trades businesses, typically with 5–30 technicians and scaling toward 50.
Trade coverage: The product lists HVAC, plumbing, electrical, pest control, fire protection, refrigeration, landscaping, pool service, and related trades among its target markets.
Enterprise needs: The site directs businesses needing more than 100 users, SSO, or a multi-entity rollout to contact sales about Enterprise.
Price from: $149/mo

Where it ranks on Freedom251

Best Appliance Repair Software in 2026#19 of 31
Best Garage Door Software in 2026#17 of 25

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Sources

oneworksystem.com· checked 7 Oct 2026
oneworksystem.com/privacy· checked 7 Oct 2026
oneworksystem.com/about· checked 7 Oct 2026
oneworksystem.com/signup· checked 7 Oct 2026