Freedom251 › AI Agent Platforms
Ansa
What Ansa is
Ansa is a no-code and API platform for creating AI agents for customer support and sales. Agents can use business content as a knowledge base and connect with tools, making it possible to handle tasks such as collecting information through forms, booking meetings, processing payments, and calling external APIs. Knowledge sources include URLs, documents, question-and-answer material, and internal documents; Ansa says content can update automatically when documents change. Named integrations include Slack, Shopify, Zendesk, Linear, Salesforce, and Notion, with more available through its marketplace. When a conversation needs a person, an agent can route it to a team through Slack or email and include a summary. Analytics track confidence scores and resolution rates, and flag low-confidence or unanswered questions. Ansa also offers API Auto-Discovery for REST API URLs, with support for bearer tokens, API keys, and custom headers. It is available on the web and through an API, with a visual agent builder and a self-hosted deployment option. The Free plan includes one agent, 75 lifetime messages, 200 pages of content, and one tool per agent. Paid plans start at $38 a month.
Who it suits
Ansa suits support and sales teams that want AI agents grounded in company content and connected to business tools. It may also suit businesses needing API access, self-hosted deployment, or escalation to staff through Slack or email.
What it does well
- Connects agents to URLs, documents, Q&A, and internal documents.
- Agents can book meetings, process payments, and call external APIs.
- Named integrations include Slack, Shopify, Zendesk, Salesforce, and Notion.
- Conversation handoff can include a summary through Slack or email.
- Tracks confidence scores, resolution rates, and unanswered questions.
What to know first
- Free plan allows 75 messages over its lifetime.
- Free plan includes one agent and one tool per agent.
- Removing Ansa branding requires the Growth or Pro plan.
Limits
The Free plan includes one agent, 75 lifetime messages, 200 pages of content, and one tool per agent. Starter includes 2,000 messages per month, 3,000 content pages, and three tools per agent; removing Ansa branding and adding email and Facebook Messenger channels are listed for Growth and Pro.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 1 agent · 75 messages (lifetime) · 200 pages of content · 1 tool per agent | Free |
| Growth | or $1,188/year and save 23% · 15,000 messages/month · 20,000 pages of content · 10 tools per agent · removes Ansa branding · email and Facebook Messenger channels | $129 a month |
| Starter | or $348/year and save 24% · 2,000 messages/month · 3,000 pages of content · 3 tools per agent | $38 a month |
| Pro | or $3,588/year and save 23% · 50,000 messages/month · 50,000 pages of content · unlimited tools per agent · removes Ansa branding · email and Facebook Messenger channels | $389 a month |
As ansa.so lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Ansa website.
- Choose web or API access.
- Use the visual agent builder to create an agent.
- Add URLs, documents, Q&A material, or internal documents as knowledge sources.
- Connect tools or configure an API connection.
- Choose a plan based on the agent and message allowances you need.
Verdict
Choose Ansa if you want support or sales agents that can work with business content, use connected tools, and hand conversations to a team. Look elsewhere if the Free plan’s lifetime message allowance or one-tool limit does not fit your needs.
Questions
Is Ansa free?
Yes. The Free plan costs nothing and includes one agent, 75 lifetime messages, 200 pages of content, and one tool per agent.
How much do paid plans cost?
Starter is $38 a month, Growth is $129 a month, and Pro is $389 a month. Annual billing options are also listed for these plans.
What platforms does Ansa support?
Ansa is available through the web and an API. The homepage also advertises self-hosted deployment on a customer’s infrastructure.
Which integrations are named?
The homepage names Slack, Shopify, Zendesk, Linear, Salesforce, and Notion, and describes a marketplace with more integrations.
Can an agent pass a conversation to a person?
Yes. Ansa says agents can escalate conversations to a team through Slack or email and include a conversation summary.
Who makes Ansa?
The Shopify App Store identifies the developer as Ansa and lists Austin, Texas, United States.
Facts from Ansa's own pages
- Actions
- The site says agents can collect information through forms, book meetings, process payments, and call external APIs. · ansa.so, 9 Oct 2026
- Analytics
- The product page says it tracks confidence scores and resolution rates and surfaces low-confidence or unanswered questions. · ansa.so, 9 Oct 2026
- API connection
- Ansa’s API Auto-Discovery page says it can detect parameters from a REST API URL and supports bearer tokens, API keys, and custom headers. · ansa.so, 9 Oct 2026
- Deployment
- The homepage advertises a self-hosted deployment option for running Ansa on a customer’s infrastructure. · ansa.so, 9 Oct 2026
- Human handoff
- Ansa says it can escalate conversations to a team through Slack or email and include a conversation summary. · ansa.so, 9 Oct 2026
- Integrations
- The homepage names Slack, Shopify, Zendesk, Linear, Salesforce, and Notion, and describes a marketplace with more integrations. · ansa.so, 9 Oct 2026
- Knowledge base
- Ansa says it can sync URLs, documents, question-and-answer content, and internal documents, and auto-update when documents change. · ansa.so, 9 Oct 2026
- Maker location
- The Shopify App Store identifies the developer as Ansa and lists Austin, Texas, United States. · apps.shopify.com, 9 Oct 2026
- Product
- Ansa describes itself as a no-code or API platform for building AI agents for support and sales, trained on a business’s content and connected to its tools. · ansa.so, 9 Oct 2026
- Security
- The homepage claims banking-grade encryption, end-to-end encryption, and role-based access controls. · ansa.so, 9 Oct 2026
- Shopify app
- The Shopify App Store listing describes a customer-support chat widget that uses a store’s product catalog, policies, and knowledge base and supports 95+ languages. · apps.shopify.com, 9 Oct 2026
- Support
- The homepage lists priority support as an enterprise feature. · ansa.so, 9 Oct 2026
Where Ansa stands on Freedom251
- AI Agent Platforms#8 of 73