Freedom251 › IT Asset Management Software
AMI AssetTrack
What AMI AssetTrack is
AMI AssetTrack is a cloud service for tracking, auditing, and managing physical assets from purchase through retirement. Teams can scan barcodes, QR codes, and RFID tags with phones, tablets, or scanners, including offline collection on iOS and Android that synchronizes after reconnection. Customizable forms, signatures, attachments, and automatic record updates support lifecycle records. Audits can be scheduled by item, group, or location, with multi-user work and notifications for missing assets. Employee self-service and contract tracking are included. AssetTrack runs on Android, iOS, and the web. Its ServiceNow edition operates inside the customer’s ServiceNow environment through secure web services; AMI says it receives no ServiceNow customer data and employees do not access it. The product tracks physical assets, not virtual assets or software licenses, and does not perform network discovery. Pricing is on request for annual Standard, Plus, and Premium licences tiered by tracked asset count. Retired assets are excluded; multi-year terms are paid upfront. Standard support includes upgrades, fixes, knowledge-base access, and support tickets at no cost.
Who it suits
It suits enterprise asset managers and IT, procurement, finance, and executive teams tracking physical equipment. Industry pages cover healthcare, government, manufacturing, and finance.
What it does well
- Scans barcodes, QR codes, and RFID tags
- Offline collection synchronizes after reconnection
- Audits support multiple users and follow-ups
- Tracks assets through retirement
- ServiceNow edition keeps customer data in-instance
What to know first
- Does not track virtual assets or software licences
- Does not perform network discovery
- Does not print barcode labels
- Pricing is available only on request
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard | Annual 12-month license; multi-year licenses are paid all up front with multi-year discounts and locked-in pricing. · Tiered pricing by number of assets tracked · retired assets excluded | On request |
| Plus | Annual 12-month license; multi-year licenses are paid all up front with multi-year discounts and locked-in pricing. · Tiered pricing by number of assets tracked · retired assets excluded | On request |
| Premium | Annual 12-month license; multi-year licenses are paid all up front with multi-year discounts and locked-in pricing. · Tiered pricing by number of assets tracked · retired assets excluded | On request |
As amitracks.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
AMI AssetTrack combines mobile scanning, lifecycle records, audits, offline work, and ServiceNow deployment for physical-asset programs. Buyers should confirm asset counts, licensing, and whether their requirements exclude virtual assets or network discovery.
Facts from AMI AssetTrack's own pages
- Audit workflows
- Users can schedule audits by item, group, or location, and the product supports multi-user audits and missing-asset follow-up notifications. · amitracks.com, 11 Oct 2026
- Barcode labels
- AssetTrack does not print barcodes; AMI recommends and sells pre-printed barcode labels. · amitracks.com, 11 Oct 2026
- Barcode scanning
- Yes · amitracks.com, 22 Sept 2026
- Company history
- Asset Management International says it was founded in 2003. · amitracks.com, 11 Oct 2026
- Contract tracking
- Yes · amitracks.com, 22 Sept 2026
- Customer data
- AMI says AssetTrack for ServiceNow sends no ServiceNow customer data to AMI and AMI employees do not access it. · amitracks.com, 11 Oct 2026
- Deployment
- cloud · amitracks.com, 22 Sept 2026
- Employee self-service
- Yes · amitracks.com, 22 Sept 2026
- Founded
- 2003 · amitracks.com, 28 Sept 2026
- Free plan
- No · amitracks.com, 22 Sept 2026
- Headquarters
- Seattle, Washington, United States · amitracks.com, 28 Sept 2026
- Intended users
- AMI describes AssetTrack as serving enterprise asset managers and teams including IT, procurement, finance, and executives, with industry pages for healthcare, government, manufacturing, and finance. · amitracks.com, 11 Oct 2026
- License limit
- If an account exceeds its licensed asset limit, it has a 60-day grace period to reduce the active count or purchase a prorated increase, after which AssetTrack stops until a new license key is applied. · amitracks.com, 11 Oct 2026
- Lifecycle
- The product supports lifecycle tracking from purchase through retirement, with customizable forms, signatures, attachments, and automated record updates. · amitracks.com, 11 Oct 2026
- Offline use
- AssetTrack can be used without a network connection and synchronizes work with the central repository after users reconnect. · amitracks.com, 11 Oct 2026
- Physical assets
- AssetTrack tracks physical assets, not virtual assets or software licenses, and it does not perform network discovery. · amitracks.com, 11 Oct 2026
- Purpose
- AMI AssetTrack tracks, audits, and manages physical assets using barcode and RFID scanning. · amitracks.com, 11 Oct 2026
- Scanning
- It can scan barcodes, QR codes, and RFID tags using phones, tablets, or scanners, and supports online and offline data collection on iOS and Android. · amitracks.com, 11 Oct 2026
- Security testing
- AMI says a third-party security company penetration-tested AssetTrack for ServiceNow and that all important security issues were remediated. · amitracks.com, 11 Oct 2026
- ServiceNow integration
- AssetTrack for ServiceNow runs as a scoped application in the customer’s ServiceNow environment and communicates with the instance through secure web services. · amitracks.com, 11 Oct 2026
- Software license tracking
- No · amitracks.com, 22 Sept 2026
- Support
- Standard support is provided at no cost and includes release upgrade support, bug fixes, knowledge-base access, and support-center tickets; extended technical support has an annual cost. · amitracks.com, 11 Oct 2026
Where AMI AssetTrack stands on Freedom251
- IT Asset Management Software#101 of 112