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Firstbase
by Firstbase
What Firstbase is
Firstbase is a cloud IT asset management platform for distributed teams. It follows devices from procurement and deployment through assignment, transfers, repairs, retrieval, redeployment, or remarketing. Customers can buy equipment through Firstbase, lease it, or provide devices from an existing fleet. Firstbase says it equips teams in 150+ countries and targets organizations with 50 to 15,000 employees. The service runs on the web and through an API, with employee self-service. More than 100 integrations cover HRIS, MDM, ITSM, and identity tools, including ADP, BambooHR, Workday, Okta, ServiceNow, Zendesk, and Jamf. Webhooks and a Public SCIM API provide programmatic inventory access. Firstbase states that it is AICPA SOC 2 Type II certified, encrypts data at rest with AES-256 and in transit with TLS 1.2+, and uses NIST 800-88 wipes with device destruction certificates. Pricing is customized by employee count, regions, and selected services. The maker was acquired by AppDirect in December 2024.
Who it suits
Firstbase suits distributed organizations managing devices across countries, especially teams with 50 to 15,000 employees needing procurement, lifecycle tracking, and employee self-service.
What it does well
- Tracks devices through reuse or remarketing
- Supports owned, leased, or supplied equipment
- 100+ listed integrations
- Provides webhooks and Public SCIM API
- Includes employee self-service
What to know first
- No free plan
- Pricing requires a custom quote
- Cloud and web/API deployment only
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Custom quote | Pricing depends on employee count · countries and regions · services needed | On request |
As firstbase.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Firstbase centralizes distributed-device procurement and lifecycle operations with broad integrations and programmatic access. Its customized pricing means organizations must request a quote based on their workforce, regions, and services.
Facts from Firstbase's own pages
- API
- The integrations page lists webhooks and a Public SCIM API for programmatic access to Firstbase inventory data. · firstbase.com, 12 Oct 2026
- Company
- Firstbase says it was acquired by AppDirect in December 2024. · firstbase.com, 12 Oct 2026
- Deployment
- Firstbase says devices can ship pre-configured and MDM-enrolled, with HRIS events triggering provisioning workflows. · firstbase.com, 12 Oct 2026
- Device lifecycle
- The platform tracks devices from purchase through retrieval, records assignments and transfers, and supports redeployment or remarketing. · firstbase.com, 12 Oct 2026
- Employee self-service
- Yes · firstbase.com, 22 Sept 2026
- Free plan
- No · firstbase.com, 22 Sept 2026
- Global coverage
- Firstbase says it equips teams in 150+ countries and its homepage describes its target teams as having 50 to 15,000 employees. · firstbase.com, 12 Oct 2026
- Headquarters
- Wilmington, Delaware, United States · firstbase.com, 28 Sept 2026
- Integrations
- The integrations page lists 100+ integrations across HRIS, MDM, ITSM, and identity tools, including ADP, BambooHR, Workday, Okta, ServiceNow, Zendesk, and Jamf. · firstbase.com, 12 Oct 2026
- Pricing
- The pricing page says platform pricing is customized based on employee count, operating regions, and selected services. · firstbase.com, 12 Oct 2026
- Procurement options
- Customers can buy through Firstbase, lease equipment, or supply their own devices, including existing fleets. · firstbase.com, 12 Oct 2026
- Security
- Firstbase states that it is AICPA SOC 2 Type II certified and describes NIST 800-88 data wipes with per-device certificates of destruction. · firstbase.com, 12 Oct 2026
- Security controls
- The security page states that platform data is encrypted with AES-256 at rest and TLS 1.2+ in transit, and that Firstbase conducts independent penetration tests and continuous monitoring. · firstbase.com, 12 Oct 2026
- Support
- Customers can contact Firstbase Support through the question-mark control in their account or by emailing [email protected]. · support.firstbase.com, 12 Oct 2026
- What it does
- Firstbase is an IT asset management platform for distributed teams that manages device procurement, deployment, tracking, repairs, retrieval, and reuse. · firstbase.com, 12 Oct 2026
Where Firstbase stands on Freedom251
- IT Asset Management Software#98 of 112