Freedom251 › Field Service Management Software
Acumatica Field Service
What Acumatica Field Service is
Acumatica Field Service links scheduling, dispatch, service orders, technician work, inventory, and billing for field service operations. Teams can arrange appointments on a drag-and-drop calendar using factors such as technician availability and skills, priority, equipment, materials, and service requirements. Mobile tools let technicians access appointments, log time and expenses, capture signatures, issue inventory, and complete service work. The software also handles service, repair, and recurring maintenance contracts, renewals, scheduled billing, and invoices based on estimates or actual activity. It connects with CRM, inventory, purchasing, projects, and financial processes, and CRM opportunities can become service orders and appointments. Listed platforms include Android, iOS, web, and API; features include route optimization, customer portals, invoicing, and recurring jobs. Pricing is custom and available through an Acumatica partner; there is no free plan. The product supports hybrid deployment and unlimited users, with costs varying by applications, usage, resources, and deployment preferences.
Who it suits
It is presented for service businesses, distributors, construction companies, manufacturers, and organizations handling installations, maintenance, repairs, deliveries, or remote service.
What it does well
- Mobile tools support field work
- Drag-and-drop appointment scheduling
- Manages recurring maintenance contracts
- Connects with CRM and financial processes
- Supports route optimization and customer portals
What to know first
- No free plan
- Pricing requires contacting an Acumatica partner
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Acumatica Field Service | Custom pricing based on applications, expected usage and resources, and deployment preferences; contact an Acumatica partner for pricing. · Unlimited users · cost varies with applications, usage/resources, and deployment | On request |
As acumatica.com lists them, read 28 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Acumatica Field Service website.
- Contact an Acumatica partner to discuss custom pricing and deployment preferences.
- Choose the applications and expected usage and resources for your plan.
- Use the product on Android, iOS, or web; integrations can also use its API.
Verdict
Acumatica Field Service brings field scheduling, technician activity, contracts, inventory, and billing into connected business processes. It offers broad listed platform support, but pricing is custom and there is no free plan.
Questions
How much does Acumatica Field Service cost?
It uses custom pricing based on applications, expected usage and resources, and deployment preferences. Contact an Acumatica partner for pricing.
Is there a free plan?
No. Acumatica Field Service is paid and has no free plan.
Which platforms does it support?
Its listed platforms are Android, iOS, web, and API. Mobile platforms include both Android and iOS.
Can it connect with other business systems?
It connects with CRM, inventory, purchasing, projects, and financial processes. Acumatica says it can also be extended with open APIs, prebuilt connectors, and Marketplace applications.
Who makes Acumatica Field Service?
The maker is Acumatica Field Service, headquartered in Bellevue, Washington, USA. It was founded in 2008.
How many users does the plan include?
The Acumatica Field Service plan lists unlimited users. Its cost varies with applications, usage and resources, and deployment.
Facts from Acumatica Field Service's own pages
- Compliance
- Acumatica says it meets or exceeds standards including SOC 1/2/3, GDPR, and FDA. · acumatica.com, 28 Sept 2026
- Connected business data
- Field service connects with CRM, inventory, purchasing, projects, and financial processes, including converting CRM opportunities into service orders and appointments. · acumatica.com, 28 Sept 2026
- Contracts and billing
- Teams can manage service, repair, and recurring maintenance contracts, renewals, scheduled billing, and invoices based on estimates or actual service activity. · acumatica.com, 28 Sept 2026
- Customer portal
- Yes · acumatica.com, 22 Sept 2026
- Founded
- 2008 · acumatica.com, 28 Sept 2026
- Headquarters
- Bellevue, Washington, USA · acumatica.com, 28 Sept 2026
- Integrations
- Acumatica says Field Service can be extended with open APIs, prebuilt connectors, and Marketplace applications for scheduling, mobile field work, project management, and billing. · acumatica.com, 28 Sept 2026
- Intended users
- The product is presented for service-driven businesses, distributors, construction companies, manufacturers, and organizations providing installation, maintenance, repairs, deliveries, or remote service. · acumatica.com, 28 Sept 2026
- Invoicing and payments
- Yes · acumatica.com, 22 Sept 2026
- Mobile field work
- Technicians can use mobile tools to access appointments, record time and expenses, capture signatures, issue inventory, and complete service work. · acumatica.com, 28 Sept 2026
- Mobile platforms
- Acumatica’s mobile ERP app supports iOS and Android and can be used for field service activities. · acumatica.com, 28 Sept 2026
- Pricing model
- Pricing is tailored to the applications selected, expected usage and resource requirements, and deployment preferences; Acumatica says it does not charge by user seats. · acumatica.com, 28 Sept 2026
- Purpose
- The software connects scheduling, dispatch, service orders, technician activity, inventory, and billing for field service operations. · acumatica.com, 28 Sept 2026
- Recurring jobs
- Yes · acumatica.com, 22 Sept 2026
- Route optimization
- Yes · acumatica.com, 22 Sept 2026
- Scheduling
- A drag-and-drop calendar lets teams schedule appointments using priority, technician skills, availability, equipment, materials, and service requirements. · acumatica.com, 28 Sept 2026
- Security
- Acumatica lists encryption in transit and at rest, role-based access controls, MFA, SSO, audit trails, backups, and AWS cloud hosting among its security measures. · acumatica.com, 28 Sept 2026
- Support
- Acumatica describes partner-provided evaluation, implementation, training, and ongoing support, as well as 24/7 direct support and online community resources. · acumatica.com, 28 Sept 2026
Where Acumatica Field Service stands on Freedom251
- Field Service Management Software#33 of 95