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AI agents

AI Agents You Can Use in Text Messages: Consumer, Work and Business Options

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AI agents that work through text messages come in three distinct forms: assistants you contact for personal help, workplace agents reachable through iMessage or SMS, and business platforms that automate customer conversations. The options below are described by their providers; they are not ranked or independently tested.

Personal AI assistants you can text

These services are aimed at individuals who want help through a messaging channel rather than only through a dedicated app or website. Check the provider’s current availability and terms before sharing personal information.

Autogenic Labs SMS AI assistant

Autogenic Labs says a user with a US mobile phone can text its number and opt in by replying HELLO. The company describes the assistant as able to answer questions, draft messages, track to-dos and follow up. It lists HELP for assistance and STOP to opt out; message and data rates may apply, and message frequency varies. Those steps and capabilities are the provider’s description, so confirm the current onboarding flow at Autogenic Labs.

Mei

Mei’s catalog lists consumer AI agents available through web, SMS or phone call, including translator, relationship AI and life-coach offerings. The same catalog also includes other messaging products, such as an Android SMS app with an optional AI assistant and a no-code agent builder; those are not all the same kind of service. See Mei’s product catalog for the provider’s current descriptions and access details.

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Work assistants that include texting

Henry

Henry is presented as a workplace AI teammate available through iMessage and SMS as well as Slack, Microsoft Teams, the web and a mobile app. Its provider describes support for tasks and follow-ups. That makes it a work-oriented assistant with messaging access, rather than simply a general-purpose SMS bot. The available product description does not establish pricing, integrations or the details of its data handling; consult Henry’s site for current information.

Agents for business customer conversations

These products are designed for organizations that want software to handle customer messages. They are not personal assistants that an individual signs up to text for everyday help.

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Aircall AI Messaging Agents

Aircall announced a global launch of AI Messaging Agents on May 27, 2026. The company says the agents can autonomously handle inbound SMS and WhatsApp conversations on existing business numbers, with sales, support and operations teams as intended users. The announcement establishes the provider’s stated launch scope, not availability in every market or for every account. See Aircall’s announcement for product and eligibility details.

Gupshup AI Agent Library

Gupshup announced its AI Agent Library on February 13, 2025, describing a suite of 15 pre-built, customizable agents for business marketing, sales and support. The company says they can be used across WhatsApp, SMS, RCS, voice, web and mobile. The listed channels are not interchangeable guarantees for each deployment: confirm channel support and configuration for the specific agent and region. Details are in Gupshup’s announcement.

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Messaging infrastructure for builders

Twilio

Twilio is infrastructure for connecting and coordinating agents over communication channels, not a ready-made personal assistant for someone to text. Its channel material includes SMS and RCS. In an announcement dated May 6, 2026, Twilio said Conversation Memory, Conversation Orchestrator, Conversation Intelligence and Agent Connect were generally available as of that date. Builders evaluating it should distinguish those platform capabilities from a finished consumer agent and check the current documentation at Twilio’s AI page.

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How to choose the right kind of text-message agent

Option Intended user Channels described Provider-described purpose
Autogenic Labs SMS AI assistant Individual SMS; provider specifies US mobile access Answers, message drafts, to-dos and follow-ups
Mei consumer agents Individual Web, SMS or phone call, depending on agent Examples include translation, relationship assistance and coaching
Henry Workplace user iMessage, SMS, Slack, Microsoft Teams, web and mobile app Work tasks and follow-ups
Aircall AI Messaging Agents Business teams SMS and WhatsApp Inbound customer conversations for sales, support and operations
Gupshup AI Agent Library Businesses and builders WhatsApp, SMS, RCS, voice, web and mobile Marketing, sales and support agents
Twilio Businesses and builders Includes SMS and RCS Infrastructure to connect and coordinate agent conversations

Choose based on the job and the channel you actually use. “Messaging” does not mean every agent works in every app: SMS, iMessage, WhatsApp and RCS are separate channels, and a provider’s broader platform listing may require configuration.

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  • For personal help: start with a consumer service such as Autogenic Labs or one of Mei’s agents, then verify whether it is available where you live and what its opt-in requires.
  • For work tasks: assess whether a workplace tool such as Henry supports the messaging and collaboration services your team uses.
  • For customer service or sales: compare business platforms such as Aircall and Gupshup based on supported channels, account requirements, escalation to a human and integration needs.
  • For building your own agent: consider infrastructure such as Twilio rather than expecting a turnkey personal assistant.

Across these providers, the available descriptions do not give consistent, comparable details on pricing, data retention, integrations or human handoff. Review each service’s current product and privacy documentation before adopting it, especially if messages may contain sensitive information.

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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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