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Freedom251 › Blog › Android

Your Samsung Health Friends Haven’t Disappeared: What the Asterisks Mean

By Freedom251 Team · · 3 min read

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If asterisks appear beside friends in Samsung Health, they do not by themselves show that those friends have disappeared. Samsung’s current US support guide explains how Together friends, leaderboards, and step-count privacy work, but it does not define the asterisk. Its meaning is therefore unconfirmed; don’t assume it signals a hidden identity, a non-friend, or a syncing error.

First, identify where the asterisks appear

Check whether the marks are beside names in your Together Friends list, your friends leaderboard, or a Global Challenge ranking. Those are different views, and a community discussion about asterisks masking Global Challenge participants does not establish what asterisks mean beside friends elsewhere. That discussion is not Samsung documentation. Samsung’s current Together guide does not explain the marker. Samsung’s US Together guide and the community discussion offer no official definition for a Friends-list or friends-leaderboard asterisk.

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Before contacting support, note the exact screen, your Samsung Health app version, phone platform, and region. This detail matters because Together availability and functions can vary by platform and region.

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Check whether the person is missing from Friends or only from the leaderboard

A person absent from the Friends list is a different issue from a friend absent only from the leaderboard. Samsung documents separate controls for contact syncing and automatic leaderboard inclusion. On Android in the US, use this path:

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  1. Open Samsung Health.
  2. Tap More options (the three vertical dots), then Settings.
  3. Open Together.
  4. Review Keep contacts synced if you expect people from your phone’s contacts to appear.
  5. Review Auto add new friends to leaderboard if a friend is in your Friends list but not on the leaderboard.

Samsung says contacts can be synced automatically, and newly added friends can automatically appear on the leaderboard; each control can be switched on or off. Contact syncing and leaderboard inclusion are separate settings, so changing one does not establish that the other is enabled. Samsung’s guide does not say either setting changes asterisks.

If the person is still missing only from the leaderboard, look for friend-selection or leaderboard-editing controls in your current app version. A Samsung Members moderator in 2022 advised users to edit the leaderboard to choose which friends appear, but that older guidance may not match today’s menus. Samsung Members moderator guidance from 2022.

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Review step-count visibility and challenge requests

In Settings > Together, Samsung documents the Who can see my step count choices as Anyone, Friends, or No one. Challenge requests can also be limited. These settings control step-count visibility and challenge access; Samsung does not describe them as controls for the asterisk marker. Samsung’s US Together guide.

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Why a friend’s displayed name may differ

Samsung support has said that people synced from phone contacts may appear under the name saved in your contacts. People added by QR code, invitation link, or by accepting a challenge may instead appear under their Samsung Health nickname. That can explain a name difference, but it does not explain an asterisk. The statement came from a Samsung Members response in 2025. Samsung Members response from 2025.

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The same response said there was no direct friend-delete function at that time and described blocking as a workaround. Because removal controls can change, check the options in your current app rather than relying on that older description.

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How Together adds friends, and where it is available

Samsung documents adding people through contacts, QR codes, and invitation links; people can be added even if they have not previously used Samsung Health. Together is available on Android phones according to Samsung’s US guide, which says tablet use must first be started on a phone. Samsung also describes Together on iPhone, while noting that functions may vary by region, service, and carrier. Screens and settings may differ for phones sold in different countries. US Android and tablet guidance; Samsung’s iPhone support page; Samsung Canada guidance.

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When to contact Samsung Support

If the asterisks remain and you need an explanation, report where they appear and include your app version, device platform, and region. Samsung’s published guidance cited here does not define the marker, so support may need those details to identify the specific screen and behavior. Avoid changing contact or privacy settings solely to remove the asterisks: Samsung documents those settings for finding friends, leaderboard display, and step-count visibility, not marker formatting.

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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

AndroidSamsung HealthSamsung TogetherTroubleshooting

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