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Freedom251 › Blog › Artificial Intelligence

Why Cisco Cut About 5,500 Jobs While Reporting $10.3 Billion in Profit—and Investing in AI

By Freedom251 Team · · 2 min read

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Cisco announced in August 2024 that a restructuring plan would affect about 7% of its global workforce. The company was still highly profitable, but its fiscal 2024 revenue and net income had both fallen from the year before. Cisco said it was restructuring to improve efficiency and invest in growth opportunities; it did not establish that the affected jobs were being replaced by AI.

What Cisco announced

On August 14, 2024, Cisco Systems announced a restructuring plan affecting approximately 7% of its global workforce. SFGATE estimated that this represented at least 5,500 workers, using Cisco’s previously reported workforce size. Cisco estimated up to $1 billion in pre-tax severance and other restructuring charges.

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The announced percentage and the 5,500 figure are not the same kind of number: Cisco gave the approximate share of its global workforce, while SFGATE estimated the headcount. The announcement did not provide a complete geographic breakdown or individual severance terms.

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How Cisco could cut jobs while making a profit

Profitability and restructuring can coexist. A company may report a large annual profit while also reducing costs or changing where it directs investment. In Cisco’s case, the relevant financial context was that fiscal 2024 was profitable but weaker than fiscal 2023:

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Measure Fiscal 2024 Fiscal 2023 Year-over-year change
Revenue $53.8 billion $57.0 billion Down 6%
GAAP net income $10.3 billion $12.6 billion Down 18%

Cisco’s fiscal 2024 ended July 27, 2024. The $10.3 billion figure is GAAP net income for the full fiscal year, not cash set aside for hiring or a measure of how much the company could spend on a specific initiative. The declines help explain why Cisco emphasized efficiency, but the figures alone do not establish the precise reason any individual position was eliminated.

Are the layoffs funding Cisco’s AI investment?

AI was an explicit part of Cisco’s strategy in 2024, alongside cloud and cybersecurity. Cisco spokesperson Robyn Blum said the company was focused on growth, execution and resetting its cost structure “as we invest in AI, cloud, and cybersecurity.” Cisco’s earnings communication likewise described investment in those areas while maintaining capital returns.

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Cisco also announced a $1 billion global AI investment fund and AI certification initiatives. These announcements show that AI was a strategic priority beyond the layoff announcement. They do not, however, show that the restructuring charges or savings were earmarked for that fund, or that each eliminated role was directly replaced by an AI system. Cisco’s stated rationale combined efficiency with investment in growth opportunities rather than identifying a one-for-one link between specific job cuts and AI spending.

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What the figures do—and do not—show

  • Profit: Cisco reported $10.3 billion in GAAP net income for fiscal 2024, while reporting lower revenue and net income than in fiscal 2023.
  • Workforce reduction: The company said approximately 7% of its global workforce would be affected; the estimate of at least 5,500 workers came from SFGATE.
  • Restructuring cost: Cisco estimated up to $1 billion in pre-tax severance and other restructuring charges. This is an estimate of costs, not a stated amount of savings or an AI budget.
  • AI investment: Cisco announced a separate $1 billion global AI investment fund, but the available announcements do not establish that layoff savings funded it.
  • Job replacement: The announcements do not show that specific affected positions were automated or taken over by AI.

The most accurate reading is that Cisco was cutting costs and redirecting strategic attention while remaining profitable. AI investment was part of the company’s stated priorities, but the evidence does not support saying that the 5,500 estimated job cuts were directly made to fund AI or that AI replaced those workers.

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