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Scan for outdated or missing drivers - takes under a minuteDriver Scan →Repair Windows errors before they cause bigger problemsFix Now →For Phone Hub or Chromebook phone integration, connect your Samsung phone through Settings > Connected devices > Set up beside Android phone—not through the Chromebook’s ordinary Bluetooth pairing screen. First check that both devices use the same Google Account and that Android and Google Play Services are up to date. If your goal is Chromebook internet access rather than phone features, use Instant Tethering instead.
First, identify what you want the connection to do
Google’s Chromebook phone connection and Phone Hub provide phone-related features such as notifications, messages, recent photos, and phone status. Instant Tethering serves a different purpose: it shares your phone’s mobile data with the Chromebook. A tethering connection does not restore Phone Hub features.
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| What you need | Use | Key requirements |
|---|---|---|
| Phone features such as notifications, messages, or recent photos | Android phone setup or Phone Hub | Same Google Account on both devices; eligibility depends on the feature. Google’s general setup guide lists ChromeOS 71 or later and Android 6 or later; its Phone Hub guide lists ChromeOS M89 or later and Android 5.1 or later. |
| Internet access on the Chromebook through the phone | Instant Tethering | Supported Chromebook, ChromeOS 71 or later, Android 8.1 or later, same Google Account, and Bluetooth on for the phone during hotspot discovery. |
These are separate Google features with different stated version thresholds; do not treat either set as a universal requirement for every kind of phone connection. See Google’s Android phone setup guide, Phone Hub guide, and Instant Tethering guide.
Connect the Samsung phone through Connected devices
- On both devices, confirm you’re signed in to the same Google Account.
- On the Chromebook, open Settings > Connected devices.
- Choose Set up beside Android phone, confirm the connection, and follow the on-screen prompts.
- If the phone appears more than once in the selection list, select the first entry. If it has not connected after a few minutes, forget that entry and try another.
Google’s general Android-phone setup guide lists ChromeOS 71 or later and Android 6 or later. Google recommends keeping Android and Google Play Services up to date when the connection is missing or failing. Menu wording can vary slightly by ChromeOS version and locale.
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If you mean Phone Hub, use its setup flow
Phone Hub has a dedicated setup process. Google lists ChromeOS M89 or later and Android 5.1 or later for Phone Hub. Turn on Bluetooth on the Chromebook before starting, then follow these steps:
- Near the Chromebook’s system tray, open Phone Hub.
- Choose Get started and accept the prompts.
- Under Connected devices, choose Set up and follow the instructions.
Use Google’s Phone Hub setup and troubleshooting instructions if the labels differ or the connection does not complete.
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Fix a stuck connection in this order
Remove old manual Bluetooth pairings
A phone is not connected to a Chromebook like a standard Bluetooth accessory. Google says you cannot pair a phone through the regular Chromebook Bluetooth pairing screen; use Android phone setup or Phone Hub instead. If you previously paired the devices over Bluetooth, remove that pairing from both the Chromebook and the phone before trying again. See Google’s Bluetooth instructions and Phone Hub troubleshooting.
Refresh Bluetooth, then restart
- Check that Bluetooth is on for both devices.
- Turn Bluetooth off and back on on the Samsung phone.
- Shut down and restart the Chromebook.
- Retry the Phone Hub flow rather than standard Bluetooth accessory pairing.
Check for a managed Chromebook
Work- or school-managed Chromebooks may restrict phone features. If the Chromebook is managed and setup remains unavailable, ask its administrator whether the feature is allowed.
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Switch phones only after disconnecting the current one
If you’re trying to connect a different phone, disconnect the currently connected device first. Then turn on Bluetooth and Wi-Fi before starting setup for the new phone.
If you only need Chromebook internet
For Instant Tethering, select your phone from the Chromebook’s network or hotspot options. Google lists ChromeOS 71 or later, Android 8.1 or later, a supported Chromebook, and the same Google Account on both devices as requirements; Bluetooth must be on for the phone in the hotspot-discovery flow. Your mobile operator may limit hotspot use or charge extra for it, and tethering can use more phone battery. This provides internet access; it does not repair Phone Hub.
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When buying an accessory won’t solve it
Google’s supported remedies are account and software checks, the correct setup flow, removing stale Bluetooth pairings, refreshing Bluetooth, and restarting the Chromebook. Its guidance does not recommend a cable or Bluetooth adapter as a fix for Phone Hub connection problems.
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