Stop before you rely on it. Do not submit, forward or act on an AI tutor’s answer simply because it sounds confident. Check the claim against your lesson materials or an authoritative source, ask a teacher or trusted adult to resolve uncertainty, and stop using the advice if it could cause harm. Never enter personal information into an unapproved AI tool. If a child may be in immediate danger, use the local emergency service.
What to do in the first few minutes
Use this sequence whether the answer is obviously false, subtly misleading or potentially dangerous.
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- Pause. Put the answer aside. Do not copy it into an assignment, send it to classmates or follow an instruction until it has been checked. Generative AI can produce inaccurate, biased, outdated, inappropriate or harmful content while presenting it fluently.
- Classify the risk. Is this an ordinary factual or calculation error, or does it involve health, self-harm, violence, sexual content, illegal activity, dangerous experiments, harassment or another safeguarding concern? Treat anything that could injure someone or place a child at risk as unsafe, not merely “possibly wrong.”
- Check the claim independently. Compare it with your class notes, textbook, teacher-provided resources or a reliable authoritative source. Check the actual claim, not just whether the answer includes a citation. Chatbots can invent books, links, quotations and case names.
- Tell an appropriate person. Ask your teacher, parent, carer, librarian, school counsellor or another trusted adult. A second person can spot a mistake and explain which school rule applies.
- Escalate danger. If the content suggests an immediate threat to a child or anyone else, contact local emergency services. For a school-based safeguarding concern, use the school’s established reporting route.
Keep the conversation calm. A student has not done something wrong merely by asking an AI tool a question. The aim is to verify the information and obtain help, not to shame the student.
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An AI tutor predicts text from patterns in its training and conversation; it does not possess a guaranteed fact-checking mechanism or human judgement. It may combine true and false statements, apply an old rule, misunderstand the question, reproduce a stereotype or give unsafe instructions. Polished wording, a confident tone, a long explanation or a list of references does not prove that the answer is true.
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The England Department for Education says: “Generative AI (artificial intelligence) tools can make certain written tasks quicker and easier, but it cannot replace the judgement and deep subject knowledge of a human expert.” Its guidance also says evidence is still limited about pupil outcomes and the safety implications of children and young people using generative AI in classrooms. There is no reliable published incident rate that tells families how often AI tutors give wrong or unsafe answers, so a student should judge each answer rather than assume a percentage risk.
How to fact-check an answer that may simply be wrong
Start with the material your teacher expects
For a homework question, begin with the lesson slides, worksheet, assigned textbook or rubric. Those sources show the terminology, method and level of detail your class is expected to use. If the AI answer conflicts with them, do not silently choose whichever version sounds better; show both to the teacher.
Use an authoritative source for the subject
For science, mathematics, history, law or health, use a source recognized by your school or a relevant professional or public institution. Check the publication date and whether the information applies to your country, curriculum, age group or edition. A general web page may describe a different jurisdiction or an older rule.
Verify every reference
Open the cited work, confirm that it exists and read the surrounding passage. Check that the source actually supports the sentence the chatbot attached to it. If a title, author, page number or quotation cannot be found, treat it as unverified and tell the teacher rather than repeating it.
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Ask a person when the issue is difficult
Some errors are not obvious from a quick search. Ask a teacher or knowledgeable adult to walk through the reasoning, especially when the answer affects marks, a practical experiment, medication, money, legal rights or another person’s safety. South Australian parent guidance advises students to fact-check and reference AI-generated content before relying on it.
Do not turn the chatbot into its own referee
Asking the same tool “Are you sure?” may produce a different confident answer, not a reliable correction. You can ask it to explain a step for learning, but use independent evidence and human judgement to decide whether the claim is sound.
What to do when the answer is unsafe or inappropriate
Stop following the instruction
Do not try a dangerous experiment, take a suggested dose, meet someone, share an image, bypass a safety control, retaliate against a person or carry out any other harmful action because an AI tutor recommended it. Do not repeat graphic or sexual material unnecessarily. Move away from the conversation if continuing it could increase the risk.
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Show the adult the relevant exchange if it is safe to do so, or describe what happened in your own words. A parent, carer or teacher can help preserve evidence, protect the student and choose the correct reporting route. If the interaction occurred through a school account or device, tell the school rather than attempting to investigate it alone.
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Use the school’s safeguarding route
School policies differ. Follow the named safeguarding contact, reporting form, pastoral team or other route in the school’s policy. In England, current safeguarding guidance says staff should act immediately and report concerns to the designated safeguarding lead or deputy without delay. That title and procedure are specific to England; in another country, use the local equivalent set by the school or education authority.
Call emergency services for immediate danger
If a child is in immediate danger, contact the emergency service for the child’s location. England’s guidance refers to calling 999 in an emergency. Do not wait for an AI provider, teacher or platform moderator to respond when urgent help is needed. Elsewhere, use the local emergency number and follow local safeguarding advice.
Protect the student’s personal information
Information that should stay out of an unapproved tool
- Full name, home address, personal telephone number or private email address.
- School name, class, timetable, uniform details, passwords, account identifiers or precise location.
- Medical, disability, counselling, family, financial or other sensitive information.
- Confidential work belonging to another student, staff member or family.
- Photos, recordings or messages that identify a child or someone else without appropriate permission.
Use only tools the school has approved for the particular student, information and task. Approval may cover one classroom activity but not personal data, and a tool approved at home may not be approved for schoolwork.
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If information has already been entered
Stop adding details and do not attempt to “correct” the record by sending more personal information. Tell a parent, teacher or school contact what was entered, which account or device was used and when. They can apply the relevant school and provider policy. Official guidance emphasizes prevention and does not establish one universal incident procedure for every AI provider or location, so do not assume that deleting a chat resolves the issue.
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Check the school’s rules before using the answer
Schools set their own approved-tool lists, age requirements, privacy conditions and assessment rules. An assignment may allow brainstorming or explanations but prohibit generated text, translation, code or answers in the submitted work. A student should use AI to support learning, not present its output as their own thinking.
Ask the teacher or principal if the policy is unclear. New South Wales parent guidance specifically advises families to ask the teacher or principal when unsure. Keep a record of permitted use, such as a prompt log or note explaining which ideas were independently checked, if the teacher requires it. Do not upload classmates’ work or confidential school material merely to obtain an answer.
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| What you notice | What to do now | Who should help |
|---|---|---|
| A date, definition, calculation or explanation conflicts with class material | Pause use; compare the claim with the lesson source; verify the cited reference; do not submit it yet. | Teacher, tutor, librarian or knowledgeable adult |
| The answer is plausible but the source cannot be found or does not support it | Label it unverified and replace it with evidence you can check. | Teacher or subject specialist |
| The answer gives medical, legal, financial or hazardous instructions | Do not act on it; seek qualified human advice appropriate to the situation. | Parent or carer, teacher and relevant professional service |
| The content is threatening, sexual, abusive, discriminatory or encourages self-harm or violence | Stop the interaction, preserve only what is needed for reporting and tell a trusted adult through the school’s safeguarding route. | Trusted adult, school safeguarding contact or local equivalent |
| A child may be in immediate danger | Contact local emergency services immediately. | Emergency service for the child’s location |
| Personal or confidential information was entered into an unapproved tool | Stop sharing, record what was disclosed and notify the responsible adult or school contact. | Parent or carer, teacher, school privacy or safeguarding contact |
What a parent or teacher can say
Use plain, non-punitive language: “Let’s pause and check that together.” Ask the student what the tool said, what action they were considering and whether any personal information was shared. Separate the factual correction from the safety response. A student may need reassurance, a lesson on checking sources and a clear explanation of the school’s AI policy—not a blanket prohibition that leaves them afraid to report a problem.
For a questionable academic answer, identify the correct source and explain the reasoning. For unsafe content, focus first on immediate protection, then document the minimum necessary details and report through the established route. Avoid forwarding harmful material to a group chat or reproducing it in a report when a description will suffice.
Record and report the problem responsibly
When it is safe, note the tool’s name, account or device, date and time, the student’s prompt, the relevant answer and any action taken. Keep screenshots or exports only in accordance with school privacy rules; do not circulate identifiable material. Record whether anyone was harmed, whether personal data was included and which adult or school contact was notified. This helps the school investigate without asking the student to keep engaging with the tool.
Report repeated errors, unsafe patterns or inappropriate outputs to the school and, where the school directs, to the tool’s designated reporting channel. A report should describe the observable output and risk rather than claim that every answer from the system is unsafe.
Preventive habits for future AI tutoring
- Check the school’s current approved-tool and assessment policy before starting an assignment.
- Use the minimum information needed; remove names and identifying details from a question.
- Ask for explanations and practice questions rather than copying a final answer.
- Verify important claims with class materials and a trustworthy independent source.
- Assume references need checking and never rely on an uncited or unverifiable quotation.
- Keep a teacher or trusted adult in the loop when the topic is sensitive, high-stakes or difficult to assess.
- Stop and report content that is dangerous, abusive, sexual, discriminatory or otherwise inappropriate.
- Recheck local school, safeguarding and emergency procedures because policies, approved tools and age limits can change.
The safest rule is simple: an AI tutor can help generate possibilities, but a student remains responsible for pausing, checking, protecting personal information and getting human help when the answer may be wrong or harmful.
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