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Repair Windows errors before they cause bigger problemsFix Now →Scan for outdated or missing drivers - takes under a minuteDriver Scan →Before buying a refurbished or renewed Apple, Sony, or Bose device, verify the exact model, who refurbished and sells it, the battery and functional condition promised, and the written warranty and return terms. “Refurbished,” “renewed,” and “certified refurbished” are labels—not guarantees that the same inspection, replacement parts, battery condition, or protections apply across sellers.
Start with the exact device and seller
Identify the model and generation before comparing prices. Confirm the configuration you want—such as storage, color, regional version, and connectivity—and check which accessories are included. Then determine who actually inspected, repaired, and sells the unit. A manufacturer’s refurbishment program may make specific commitments that do not apply to an unaffiliated marketplace listing.
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For marketplace offers, check who fulfills the order and who handles returns and warranty claims. Save the listing and any written answers from the seller; a general program description is not a substitute for terms tied to the item you are buying.
Compare the condition promises, not just the grade
Ask what functional tests were performed and whether advertised functions are covered. Find out whether parts were replaced, which parts were used, and what the cosmetic grade means in visible terms. A grade such as “good” or “excellent” is not enough to establish the condition of a particular unit; request photos of the actual device when possible.
#1 Best Overall
- CERTIFIED RENEWED: Products are refurbished, tested, and certified by the original manufacturer or an authorized partner to meet manufacturer standards.
- THOROUGHLY TESTED: Every Bose Certified Renewed product undergoes thorough internal and external cleaning and, where needed, is fitted with Bose replacement parts. With functionality and quality testing, your Bose Certified Renewed product will be as good as new.
- SHOP CONFIDENTLY: All Bose refurbished products are backed by a 1-year warranty, the same as any new Bose product.
- NOISE CANCELLING HEADPHONES: Effortlessly combines noise cancellation technology with passive features so you can shut off the outside world, quiet distractions, and take music beyond the beat.
- 2 LISTENING MODES: These wireless Bluetooth headphones feature Quiet and Aware Modes that let you toggle between full noise cancelling or full awareness of your surroundings for seamless sound control.
Battery condition deserves its own answer. Look for a stated minimum capacity or a clear statement that the battery is new, tested, or original. For headphones, also ask about wear items such as earcups; for other devices, check chargers, cables, tips, cases, and any other included accessories.
Read warranty and return terms separately
A warranty and a return window protect against different problems. For the warranty, record who provides it, when it starts, how long it lasts, what it excludes, and whether service is available where you live. For returns, check the deadline, who pays return shipping, and whether restocking fees or deductions for condition can apply.
Rank #2
- This Certified Refurbished product is manufacturer refurbished, shows limited or no wear, and includes all original accessories plus a 90-day limited hardware warranty.
- Precision-engineered to deliver exceptional High-Resolution Audio quality. Our Precise Voice Pickup Technology with newly developed wind noise reduction will also ensure you can hear and be heard clearly when taking calls on these noise cancelling headphones.
- Smart, intuitive, and intelligent. Adaptive Sound Control automatically adjusts the sound settings based on your environment and activity, and Speak-to-Chat automatically pauses the music when you want to have a conversation, without you having to remove the over ear headphones!
- For total convenience, these Bluetooth headphones can be paired with two devices at the same time. Fast Pair will help you locate the WH-1000XM5B if you can't find them and Swift Pair makes pairing with your PC or tablet simple.
- With up to a huge 30 hours of battery life, you’ll have enough power, even for long trips! A collapsible case is included with these Sony headphones for easy storage and travel.
Apple’s and Bose’s stated program terms below concern their own refurbished products or direct sales, not every listing that uses those brands’ names. Sony’s warranty terms vary by product and jurisdiction.
Apple
Apple says its Certified Refurbished products undergo full functional testing, cleaning, and inspection, with genuine Apple replacement parts used as needed. Apple states that refurbished iOS devices receive a new battery and outer shell. Its program page also describes included accessories, cables, and operating systems, a new white box, a one-year limited warranty, and free shipping and returns; AppleCare may be available for additional coverage. These are Apple-program statements, not promises for third-party refurbished or renewed listings. Apple Certified Refurbished
Rank #3
- CERTIFIED RENEWED: Products are refurbished, tested, and certified by the original manufacturer or an authorized partner to meet manufacturer standards
- THOROUGHLY TESTED: Every Bose Certified Renewed product undergoes thorough internal and external cleaning and, where needed, is fitted with Bose replacement parts. With functionality and quality testing, your Bose Certified Renewed product will be as good as new
- SHOP CONFIDENTLY: All Bose refurbished products are backed by a 1-year warranty, the same as any new Bose product
- SPATIAL AUDIO HEADPHONES: Bose QuietComfort Ultra Headphones with spatial audio give you an immersive experience that makes music feel more real; CustomTune technology offers personalized sound, shaped to you
- NOISE CANCELING HEADPHONES: These wireless noise cancelling headphones feature Quiet Mode, Aware Mode and Immersion Mode, which combines full noise cancellation and Bose Immersive Audio
For a specific device, enter its serial number in Apple’s coverage lookup and review the result rather than relying solely on a seller’s screenshot or general assurance.
Bose
Bose says its Certified Refurbished products are cleaned and tested, with Bose replacement parts fitted as needed. Bose states that purchases made directly from Bose carry a one-year warranty and a 30-day return policy, with free delivery and returns. Verify the product page, country, seller, and checkout terms before relying on those direct-sale terms. Bose Certified Refurbished
Rank #4
- LONG BATTERY LIFE: With up to 50-hour battery life and quick charging, you’ll have enough power for multi-day road trips and long festival weekends. (USB Type-C Cable included)
- HIGH QUALITY SOUND: Great sound quality customizable to your music preference with EQ Custom on the Sony | Headphones Connect App.
- LIGHT & COMFORTABLE: The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort.
- CRYSTAL CLEAR CALLS: A built-in microphone provides you with hands-free calling. No need to even take your phone from your pocket.
- MULTIPOINT CONNECTION: Quickly switch between two devices at once.
Sony
The available official information does not establish one current general Sony factory-refurbished offer covering all Sony devices. Sony’s warranty information is product- and jurisdiction-specific. Its US and Canada warranty notice excludes products bought from sources other than Sony or an authorized dealer, subject to the applicable terms. Check the exact product’s support information, confirm whether the seller is authorized, and get the refurbisher’s warranty in writing. Sony US and Canada warranty notice Sony Canada warranty notice
Recommended Free Tools
Check the serial number and preserve your evidence
Confirm that the serial number is present and intact, and that the device matches the model in the listing. Sony says a deliberately removed or altered serial number makes a product ineligible for warranty service, while a number that has faded or rubbed may still qualify. Sony serial-number warranty guidance
Best Value
- INCREDIBLE SOUND: Custom acoustic platform delivers rich, balanced audio for music, calls and everyday listening.
- LOSSLESS AUDIO SUPPORT: USB-C lossless audio and sound profiles optimize music quality across devices and environments. Additional option to use the 3.5 mm cable for a standard analog experience.
- ACTIVE NOISE CANCELLING (ANC): block distractions at work, on flights or during your daily commute. Or use Transparency mode to let the sounds of your environment mix in with your music.
- SEAMLESS WIRELESS CONNECTIVITY: One-touch pairing with Apple & Android for easy switching across devices.
- SPATIAL AUDIO IMMERSION: Personalized dynamic head tracking, 360-degree sound for movies, music and immersive everyday listening.
Keep a copy of the item listing, condition grade, battery promise, included-accessory list, warranty, return policy, and any seller responses. For Amazon marketplace purchases, verify the current terms for the particular listing and seller; Amazon’s program requirements can vary and change. Amazon Renewed terms
Use this checklist to compare offers
| What to compare | Questions to answer |
|---|---|
| Seller and refurbisher | Who inspected, repaired, and sells the device? Is the seller manufacturer-authorized? |
| Model and configuration | Is it the right generation, capacity, color, regional version, and connectivity variant? |
| Functional condition | What tests were done, and are the advertised functions covered? |
| Battery and wear parts | Is a minimum battery capacity stated? Is the battery new, tested, or original? What is the condition of wear items? |
| Cosmetic grading | What does the grade mean in specific, visible terms? Can you see photos of the actual unit? |
| Parts and accessories | Are original or third-party parts used? Which charger, cable, tips, case, or other accessories are included? |
| Warranty | Who is responsible, how long does coverage run, what is excluded, and where can service be obtained? |
| Returns | What is the deadline, who pays shipping, and can fees or condition deductions apply? |
| Price and recourse | What is the delivered total, and how do the warranty and return terms compare with new or other refurbished offers? |
Inspect and test the device promptly after delivery
Use the return window to check the unit against the listing and the seller’s written promises. These are practical arrival checks, not a substitute for the seller’s warranty or a claim that every device has undergone the same testing.
Quick Recap
- Confirm the model, configuration, serial number, and included accessories.
- Check charging, battery behavior, buttons, and ports.
- Test microphones, speakers, cameras, and display as applicable.
- Pair the device wirelessly and verify relevant apps and account setup.
- Report a mismatch or fault promptly, following the seller’s stated return or claim process.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

