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Freedom251 › Blog › Elon Musk

What Esther Crawford Said About Working With Elon Musk at Twitter

By Freedom251 Team · · 2 min read

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Esther Crawford, a former Twitter product executive, described Elon Musk’s demeanor as sometimes shifting quickly “from excited to angry,” and said employees could be afraid to bring him negative news. Those are Crawford’s personal observations as recounted by Victor Tangermann in a July 28, 2023, Futurism report—not an independently verified assessment or a clinical diagnosis.

What Crawford said about Musk’s demeanor

In a public account of her time working with Musk after his acquisition of Twitter, Crawford reportedly wrote that his “demeanor can turn on a dime going from excited to angry.” She also described people as afraid of being called into meetings or of sharing bad news with him. The report presents these as Crawford’s workplace observations, not as findings about every employee or an independently established pattern.

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Crawford also criticized what she saw as an “echo chamber” and a willingness to “burn so much down.” On feedback, she wrote: “At times it seemed he trusted random feedback more than the people in the room who spent their lives dedicated to tackling the problem at hand. I never figured out why and remain puzzled by it.”

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Her account was not entirely negative

Crawford’s reported assessment included praise as well as criticism. She called Musk “genuinely funny” and recognized his record with difficult, physics-based problems. Her summary, as quoted by Futurism, was: “I learned a ton from watching Elon up close — the good, the bad and the ugly.” She added: “His boldness, passion and storytelling is inspiring, but his lack of process and empathy is painful.”

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What the report does—and does not—establish

The report is a secondary account of Crawford’s personal recollections. It supports describing what she said and how she characterized her experience; it does not, by itself, independently corroborate those observations or establish how broadly they applied across Twitter. Nor does it establish a clinical diagnosis or show that a medical condition caused the behavior she described.

Futurism also refers to separate descriptions attributed to a former Tesla executive and biographer Walter Isaacson. Those references are contextual; they do not change the limits of what can be concluded from Crawford’s account.

The full original post was not available in the cited report’s materials summarized here. The quotations above are the wording Futurism attributes to Crawford, rather than a substitute for the complete original context.

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Elon MuskEsther Crawfordtech leadershipTwitterworkplace culture

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