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Who can buy the policy, and what is it?
The current Webjet (Integrated) International Travel Insurance Combined FSG/PDS is effective 25 March 2026. It describes a single-trip policy for eligible Australian residents, with a journey that starts in Australia. The International plan buyer must be 75 or younger when the policy is issued. Zurich Australian Insurance Limited (ZAIL) is the insurer; Cover-More Insurance Services Pty Ltd provides and administers the insurance, while Webjet promotes and distributes it. Read the current Combined FSG/PDS.
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The Certificate of Insurance for a particular purchase matters alongside the PDS: check it for the selected cover, travel dates and any individual terms. Webjet says its insurance advice is general and not tailored to individual needs, and its booking terms disclose that it receives commission for promoting and distributing the policy. Webjet booking terms.
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What does Webjet Travel Safe Plus International cover?
The following are benefit limits in the PDS effective 25 March 2026, not guaranteed payments. Each is governed by definitions, covered circumstances, exclusions, sub-limits and documentation requirements in the PDS and certificate. The policy has a $100 excess for International plans. Check the full benefit table and wording.
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| Benefit | Published limit | Important qualification |
|---|---|---|
| Overseas medical expenses | Unlimited | Cover will not exceed 12 months from onset of the illness or injury; policy terms apply. |
| Overseas dental expenses | $2,000 | Subject to policy terms. |
| Additional expenses | Unlimited | Subject to policy terms. |
| Amendment or cancellation costs | Unlimited | Subject to covered-event rules and insured travel dates. |
| Luggage and travel documents | $12,000 overall | Individual-item caps apply; see below. |
| Delayed luggage allowance | $1,100 | Subject to policy terms. |
| Money | $200 | Subject to policy terms. |
| Rental-car insurance excess | $4,000 | Subject to policy terms. |
| Travel delay | $2,000 | Subject to policy terms. |
| Resumption of journey | $3,000 | Subject to policy terms. |
| Missed connections | $3,000 | Subject to policy terms. |
| Special events | $2,000 | Subject to policy terms. |
| Hospital incidentals | $8,000 | Subject to policy terms. |
| Loss of income | $9,000 | Up to $1,500 per month; subject to policy terms. |
| Personal liability | $2,500,000 | Subject to policy terms. |
Item limits within the luggage benefit
| Item type | Limit per item |
|---|---|
| Phone | $1,000 |
| Camera or video camera | $3,500 |
| Laptop or tablet | $3,000 |
| Drone | $1,000 |
| Jewellery, watch or other item | $1,000 |
The overall luggage cap does not override these per-item limits. Keep proof of ownership and obtain incident documentation for a claim. The PDS excludes valuables checked in with a transport provider unless security rules required it. Unattended items in vehicles have specific limits, and items left in vehicles overnight are not covered. See the luggage conditions in the PDS.
COVID-19-related benefits
The PDS lists cancellation before departure up to $10,000 per policy in applicable circumstances, overseas medical expenses as unlimited, on-trip amendment or cancellation up to $10,000 per policy, and additional transport and accommodation expenses up to $5,000 per person in applicable circumstances. These are not blanket COVID-19 guarantees; eligibility and policy conditions determine whether a claim is payable. Review the COVID-19 benefit wording.
Is cancellation cover included, and when does cover start?
The PDS lists amendment or cancellation costs as unlimited, but that limit applies only to covered circumstances and insured travel dates. Webjet support says cancellation cover, when selected, starts on purchase. Full cover starts on departure or the certificate’s travel-start date, whichever is later. Buying after departure triggers a three-day no-cover period for events that have already happened or arise during those first three days. Webjet’s cover timing and cancellation guidance.
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Are pre-existing medical conditions covered?
Do not assume that a condition is covered merely because it has been disclosed. The PDS excludes claims related to or exacerbated by an existing medical condition unless the condition qualifies for automatic inclusion under the PDS criteria or is otherwise accepted. Those criteria are detailed and condition-specific. If a condition does not meet the automatic-inclusion criteria, declare it for assessment; acceptance may affect both premium and cover. Read the existing-condition provisions and Webjet’s screening guidance.
Do activities and rental-car excess have restrictions?
The benefit table lists up to $4,000 for rental-car insurance excess, subject to policy conditions. Do not treat that amount as general rental-car cover: confirm the covered event, vehicle and rental arrangements in the PDS. Activities also require a check against the wording. Although the PDS lists some activities as included, restrictions apply—for example, to motorcycle or moped riding and on-piste snow sports. Check the precise activity and conditions before relying on cover. Consult the PDS activity and rental-car sections.
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What should you check before choosing this policy?
Compare policies using the same traveler, itinerary and trip dates. The headline limits alone do not show whether a policy fits a particular trip.
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- Eligibility and trip dates: Confirm Australian residency, age eligibility, the journey’s Australian start, and the dates on the certificate.
- Medical protection: Check the 12-month limit from onset of illness or injury, exclusions, and any limits or conditions for evacuation and additional expenses.
- Cancellation: Confirm when cover begins, which events qualify, what travel dates are insured and how the selected limit applies.
- Baggage: Compare the overall limit with per-item caps for phones, computers, cameras and valuables, as well as proof and unattended-item rules.
- Medical history: Check automatic-inclusion criteria and seek assessment for conditions that do not qualify automatically.
- Rental cars and activities: Read the specific conditions for your rental arrangement and planned activities.
- Cost and excess: Compare the quoted premium for the same traveler and itinerary, alongside the $100 excess and relevant sub-limits.
CHOICE’s public listing uses the name “Webjet Travel Safe Plus International,” but its expert rating and scores are withheld behind membership. It therefore does not provide a publicly visible score or recommendation to rely on here. See the CHOICE listing.
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Verdict
This policy may suit an eligible Australian resident seeking single-trip cover with high headline medical and cancellation limits. Those figures do not remove the need to check time limits, covered-event rules, the $100 excess, baggage sub-limits and restrictions tied to medical history or activities. The decision documents are the current Combined FSG/PDS and the Certificate of Insurance for the trip; Webjet’s policy-document page explains that limits, sub-limits, conditions and exclusions apply. Find Webjet’s policy documents.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
