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Unbind a DJI Drone From an Account: Steps for Owners and Second-Hand Buyers

By Freedom251 Team · · 3 min read

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To unbind a DJI drone in DJI Fly, sign in to the account currently linked to it, connect the app to the aircraft and remote controller, then open Profile > Device Management > Remove Device from Account and confirm. If the drone is still linked to a previous owner, that account holder must remove the binding; DJI says they can do so remotely.

Before you remove a DJI account binding

Unbinding removes the aircraft’s association with its current DJI account. If you are selling or gifting the drone, complete the removal before handing it over. If you are keeping it, note that DJI Care Refresh’s flyaway service depends on the aircraft being bound to the DJI account and the remote controller being bound to the aircraft. DJI says a flyaway claim is unavailable if either was unbound before the flyaway occurred. Check the current terms for your region and service plan before proceeding. DJI Care Refresh FAQ

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Unbind a drone in DJI Fly

DJI’s DJI Fly instructions cover several camera-drone families, including Mavic, Flip, Air, Neo, Mini, Avata, and DJI Lito models. Check the current guide to confirm it covers your specific aircraft. Menu labels may change with app updates. DJI Fly binding and unbinding guide

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  1. Sign in to DJI Fly with the DJI account already bound to the aircraft.
  2. Connect DJI Fly to the aircraft and remote controller.
  3. Open Profile > Device Management.
  4. Select Remove Device from Account.
  5. Review the device-binding information, tap Next, and confirm the removal.

If the listed options differ or the removal fails, consult the current DJI guide for your model or contact DJI Support.

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If the drone is still bound to someone else’s account

The previous account holder must release the binding. DJI Support states that “only the account owner has the right to unbind the drone with the associated account.” The previous owner can remove the binding remotely; the physical aircraft does not need to be connected for that step. DJI second-hand rebinding guidance

What to do if you can contact the seller

  1. Ask the seller or previous owner to sign in to the account bound to the aircraft and unbind it.
  2. After the binding is released, sign in with your own DJI account and bind the aircraft.
  3. Bind the remote controller to the aircraft after binding the aircraft to your account.

What if the previous owner cannot be reached?

DJI provides an application route that asks the original account holder to release the binding. It starts a request; it does not let DJI force the removal. If the account holder refuses or does not respond, DJI says it cannot complete the unbinding. For a marketplace purchase, contact the seller, dealer, or marketplace and ask them to reach the previous owner. Avoid treating a request submission as proof that the drone has been released.

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Unbind a device in DJI Pilot 2

DJI Pilot 2 uses different menu wording from DJI Fly. Sign in to the account currently bound to the device, open Device Management, choose Delete Device, review the binding information, proceed, and confirm. DJI Pilot 2 binding and unbinding guide

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Unbinding a remote controller is a separate operation in Pilot 2: use Unbind Device in Device Management. DJI’s guide says the aircraft and controller should be connected normally for this controller operation.

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  • Due to platform compatibility issue, the DJI Fly app has been removed from Google Play. To ensure a better product usage experience, please log in to the DJI official website to download the latest version of DJI Fly.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

Unbinding is not account-data transfer

DJI says account data cannot currently be transferred or combined. To associate the aircraft with another account, the existing device binding must be removed and the aircraft then bound to the new account. DJI account information guidance

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