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Repair Windows errors before they cause bigger problemsFix Now →Scan for outdated or missing drivers - takes under a minuteDriver Scan →Texas state Sen. Nathan Johnson, the Democratic candidate for attorney general, said on October 2, 2026, that he would review state vendor contracts and outsourcing if elected. The pledge followed reports that a software-related failure delayed voter-registration applications routed through the Department of Public Safety (DPS). Johnson has not opened an investigation, and the available reporting does not establish that Deloitte caused the failure.
What happened to the Texas voter-registration applications?
Reports described a failure in the automatic transfer of voter-registration applications associated with DPS’s driver-license portal. The October 2 account said the problem was discovered in September 2026, when DPS sent a backlog to county registrars in one batch shortly before the state registration deadline.
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The account linked the failure to a software update Deloitte allegedly installed on DPS servers in 2025. That explanation is attributed reporting, not a published technical finding: the account did not include an incident report establishing what changed, when transfers stopped, or who was responsible for the full chain of detection and oversight. Republican state Sen. Paul Bettencourt also blamed the vendor update in a post on X, while saying Secretary of State personnel should have noticed that transfers had stopped. Those are Bettencourt’s claims, not independent findings. The October 2 report, carried by LA Times Now and credited in its text to CNBC, said Deloitte did not immediately respond to a request for comment.
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1Scan for outdated or missing drivers - takes under a minute2Repair Windows errors before they cause bigger problems3Fix the driver behind crashes, sound loss and screen glitchesHow many registrations were affected?
The report gives two differently attributed figures that it does not reconcile. Johnson and Bettencourt were cited for at least 178,000 Texans whose registration processing failed; prior Texas Tribune and VoteBeat coverage was summarized as describing at least 200,000 unprocessed applications. The figures refer to different units—people and applications—and the account does not provide a shared cutoff date or counting method. They should not be treated as equivalent confirmed totals.
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What would Johnson investigate if elected?
Johnson’s proposed review would examine the state’s outsourcing processes and vendor contracts more broadly; it is not described as an investigation already underway. His campaign’s October 2 announcement framed the registration incident as part of a larger concern about relying on private vendors for core state functions. Johnson said, “I think the voter registration issue is absolutely not the whole story,” and called it “the leading edge” of a broader outsourcing issue. His campaign’s news index lists the same-day announcement.
The contract totals cited in the report provide context for that argument, not evidence that a specific contract caused the registration failure:
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| Reported contract figure | What it represents |
|---|---|
| Six active DPS contracts worth $84.46 million | Active contract value cited from the Texas Legislative Budget Board database; not identified as the value of a voter-registration contract. |
| Thirty active contracts with 16 state agencies totaling $2.02 billion | Active value across agencies cited from the same database; the report does not say these contracts all involved elections or voter registration. |
What did Texas officials say about the November election?
Secretary of State spokesperson Alicia Pierce said the delayed registrations had been sent to counties in time for the November 3, 2026, election. Pierce also said the office was providing grant funding to help counties cover additional personnel as they process the delayed registrations. The statement establishes the state office’s account of transmission and support; it does not confirm that every county processed every application or provide county-by-county outcomes.
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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallWhat remains unconfirmed?
- No independent technical report in the available account establishes the software update as the cause or assigns final responsibility.
- The reported counts of at least 178,000 people and at least 200,000 applications remain unreconciled.
- The Secretary of State’s statement does not establish final processing outcomes for each delayed application.
- The account reports that Deloitte did not immediately respond on October 2; it does not establish any later company explanation or admission.
A separate Texas Secretary of State release about 117 referrals for potential noncitizen-voting concerns addressed a different voter-roll review, not the delayed registration applications. The agency’s September 15 release concerns those referrals. Official candidate and registration-process guidance is available in the Secretary of State’s 2026 candidate FAQ, which is not an investigation of this incident.
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