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Should You Buy a Used Bosch SMS63M38AU Dishwasher? Specs, Support and Caveats

By Freedom251 Team · · 5 min read

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The Bosch SMS63M38AU is a discontinued Australian-market dishwasher, not a model Bosch currently lists as available new. Bosch says “Product is no longer available,” and CHOICE also marks it discontinued. If you are considering one second-hand, the documented appeal is a 14-place freestanding design with a 4-star energy rating and 5-star water rating; the main cautions are that its published figures are not dated, CHOICE’s full expert assessment is not publicly visible, and a used unit’s condition and parts availability need checking.

What the SMS63M38AU is—and what this review can establish

This is a retrospective review of an Australian-market model. Bosch’s Australian product page labels the SMS63M38AU no longer available. CHOICE likewise identifies it as discontinued. That status matters: specifications below describe the model, not a confirmation that a new machine can still be purchased.

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The available evidence supports a practical assessment of its documented capacity, ratings, features and support route. It does not support a fresh performance verdict or a claim that every used unit will clean, dry or operate in the same way.

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SMS63M38AU specifications at a glance

Specification Published information Source and qualification
Type and finish Freestanding; stainless steel Appliances Online product listing; the listing may be historical.
Capacity 14 place settings CHOICE model page and Appliances Online listing; publication year not stated.
Dimensions 85 × 60 × 60 cm CHOICE; year not stated. Confirm the exact unit and installation clearances before buying.
Energy rating 4 stars Bosch Australia and CHOICE; year not stated on the retrieved pages.
Energy use 220 kWh/year claimed CHOICE; year not stated. This is a published claim, not a measurement of a particular used unit.
Water rating and use 5 stars; 11 L claimed Bosch Australia lists the water rating; CHOICE lists 11 L, and Appliances Online specifies 11 L per cycle. Dates are not stated.
Noise 42 dB Appliances Online listing; year not stated.
Drying and water protection Heat-exchanger drying; AquaStop Bosch Australia product page.
Wi-Fi/Home Connect Not included Bosch Australia product page.
Programmes and options Six programmes listed by Appliances Online Retailer page may be historical. Bosch UK’s support page for the distinct SMS63M38AU/98 suffix lists Auto, Economy, Glass, Pots and pans, Pre-rinse and Quick wash, plus Half load, IntensiveZone and varioSpeed. That UK page should not be treated as proof that every Australian suffix has identical programmes or options.
Historical price and warranty $1,599; two-year parts-and-labour warranty CHOICE lists $1,599 and Appliances Online lists the warranty. Neither figure confirms a current offer or warranty for a second-hand machine.

Bosch’s Australian product page also lists AquaStop and heat-exchanger drying, and confirms that the model has no Wi-Fi or Home Connect. The figures on the linked pages do not have clearly stated publication years, so they should not be read as current-market measurements.

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How its features translate to everyday use

Capacity and fit

Fourteen place settings is the documented capacity, which gives a useful basis for comparing it with another dishwasher. The listed dimensions are 85 × 60 × 60 cm, but a nominal fit is not enough: check the available space, water and drain connections, power access, door clearance and the actual machine’s condition before arranging installation.

Water, energy and noise claims

The 5-star water rating and 11 L figure are attractive on paper, while CHOICE lists claimed annual energy use of 220 kWh. These are published model specifications, not a guarantee of a particular household’s consumption; usage depends on the chosen programme and how the machine is loaded and operated. The 42 dB figure comes from Appliances Online, not a current independent test in the public material available here.

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Drying and programme detail

Bosch identifies heat-exchanger drying on its Australian page. Programme details require extra care: Appliances Online describes six programmes, while Bosch UK’s page for model suffix /98 names six programmes and several options. Since that is a different suffix and market page, verify the controls and programme list on the exact unit or its matching manual rather than assuming every SMS63M38AU variant is identical.

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What the public performance evidence does—and does not—show

CHOICE publishes model specifications, but its expert rating and some evaluation content are members-only on the model page. No rating should be inferred from those hidden results. This means the accessible information is insufficient to present a complete independent test verdict on cleaning, drying, reliability or efficiency.

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ProductReview.com.au displays ten owner reviews and a score of 3.8. The comments are mixed: some owners report quiet operation or good cleaning, while others describe dirty dishes, drying concerns, drainage issues or error codes. These are individual reports, not controlled tests or proof that a particular fault is common. They can help identify questions to ask when inspecting a used machine, but cannot settle whether one specific unit is sound.

Manuals, parts and help for owners

Bosch Australia retains a model-specific support page for SMS63M38AU/97 with manuals, installation instructions, supplements, self-help information and a spare-parts lookup. Use the full E-Nr printed on the appliance—including its suffix—when checking documentation and part compatibility. A result for /97 should not automatically be applied to a unit with a different suffix.

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The SMS63M38AU user manual covers household use, operation, installation, maintenance and safety. For troubleshooting or repair, follow the manual and Bosch’s support guidance; do not rely on a generic procedure that may not match the exact model variant.

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What to check before buying one second-hand

  1. Confirm identity: read the full E-Nr and suffix from the appliance, then match it to Bosch’s support page and the relevant manual.
  2. Check fit and installation: compare the machine’s measurements with your space and verify that the connections and door clearance suit the kitchen.
  3. Inspect and, where possible, observe a cycle: look for visible damage or leaks and check the controls and operation. A seller’s demonstration is not a substitute for professional inspection if you suspect a fault.
  4. Ask about symptoms: request specifics about cleaning, drying, drainage and any error codes rather than relying on a general assurance that it works.
  5. Check parts before committing: use the exact E-Nr in Bosch’s spare-parts lookup and confirm availability for any component you may need.
  6. Compare the total deal: weigh the asking price against condition, transport, installation, service options and the absence of any confirmed new-product warranty.

Verdict: a used option only if the particular unit checks out

The SMS63M38AU has a useful documented capacity, solid published star ratings and a Bosch support path that remains online. But the model is discontinued, the accessible evidence does not reveal CHOICE’s full expert result, and owner reports are anecdotal. Treat it as a used-appliance decision: verify the exact variant, inspect the machine, confirm parts and service options, and judge the individual unit rather than relying on historical specifications alone.

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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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