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Freedom251 › Blog › Australia

MOVE Bank contents insurance for renters: what to check

By Freedom251 Team · · 4 min read

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MOVE Bank Home Contents Standard is an Australian contents-insurance policy for renters, issued by Insurance Australia Limited trading as CGU Insurance. CHOICE’s 2026 comparison describes it as a standard sum-insured policy covering key events including fire, theft, storm, impact and flood. Accidental damage is an optional extra, not part of the base cover. Public comparison information does not establish a premium or the policy’s exact excesses, item limits and exclusions, so check a current quote, Product Disclosure Statement (PDS) and policy schedule before deciding.

What MOVE Bank Home Contents Standard is

This is a renters contents policy, not building insurance. MOVE Bank identifies Insurance Australia Limited trading as CGU Insurance as the issuer. The insurer and the exact policy matter: terms for a similarly named Plus product or another CGU policy should not be assumed to apply. MOVE Bank directs customers to the PDS for terms, conditions, limitations and exclusions. MOVE Bank’s insurance information

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In its 2026 contents-insurance comparison, CHOICE lists the renters Standard product as a standard sum-insured policy. That means the policy is structured around a chosen total insured amount for contents; it does not establish that every item is covered without individual limits or conditions.

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What events does the public comparison say it covers?

CHOICE identifies these key perils for the product:

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  • Fire
  • Theft
  • Storm
  • Impact
  • Flood

These are comparison-level descriptions, not a substitute for the policy wording. The exact definitions, conditions and exclusions for each event—and whether a particular loss qualifies—need to be checked in the current PDS and schedule.

Does it cover accidents or belongings outside the home?

Accidental damage

CHOICE lists accidental damage as an optional extra. Do not assume it is included in the base policy: check whether it is available for your quote, what it costs, and what accidental losses the wording does and does not cover.

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Portable contents

The public comparison information available here does not establish whether portable contents cover is included, optional or excluded for this policy. If you want cover for belongings taken away from home, such as a laptop or phone, confirm the applicable terms and any limits directly in your quote, PDS and schedule.

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What a renter should insure

Contents insurance is generally intended to cover a renter’s own belongings; the landlord or strata corporation generally insures the building. Moneysmart, the Australian Securities and Investments Commission’s consumer information service, says: “If you rent or if you live in a strata property, home insurance will be covered by your landlord or strata corporation. But you’ll still need contents insurance to cover your belongings, and to cover legal liability.” Moneysmart’s contents insurance guide

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That is general renters guidance, not confirmation of the terms of this MOVE Bank policy. Moneysmart also notes that renters insurance is another name for contents insurance and may have more exclusions and limits than standard contents cover. Whether legal liability is covered, and on what terms, depends on the actual policy wording.

What the public record does not tell you

CHOICE says it scored the policy on cover only because the insurer did not share price data. Its comparison therefore does not establish what you would pay, a value score or an overall “best” rating. Nor do the public comparison details establish this reader’s premium or the exact excesses, sub-limits, settlement basis or exclusions.

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Use the current quote and the documents provided for that quote to check the details that determine what you would pay and what a claim could deliver:

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  • Premium and payment terms: Check the amount quoted for your circumstances and whether payment options affect the total cost.
  • Excesses: Confirm the standard excess and any different excesses that may apply to particular claims.
  • Sum insured and item limits: Estimate the replacement value of your belongings and check category or single-item sub-limits, including for valuables.
  • Claim settlement: Check whether claims are settled on a replacement-value basis or another basis, and whether the insurer may repair, replace or pay cash.
  • Cover choices: Verify whether accidental damage and portable contents are included, optional or excluded in the specific offer.
  • Events and exclusions: Read how insured events are defined and which exclusions or conditions could matter for your home and circumstances.

Moneysmart recommends comparing premium, excess, cover limits, the value of belongings and settlement options, and using the PDS to check detailed cover. The current PDS and your policy schedule—not a general product summary—are the sources to use for binding specifics.

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How to decide whether the policy fits your needs

Compare the MOVE Bank quote with other contents policies using the same assumptions: the same contents value, address and relevant cover options. A lower premium alone does not show which policy offers more useful protection if excesses, item limits, settlement terms or optional covers differ.

  1. Make an inventory and estimate what it would cost to replace your belongings.
  2. Get a quote using that contents value, then record the premium and payment terms.
  3. Compare the excesses, sub-limits and claim settlement approach in each policy’s PDS and schedule.
  4. Check whether you need optional accidental-damage or away-from-home cover, and confirm availability and terms rather than assuming it is included.
  5. Read the exclusions and conditions relevant to your location and circumstances before purchasing.

MOVE Bank’s renters insurance explainer offers general background on why tenants may consider cover for their belongings. It does not replace the Standard policy documents.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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