Driver FixRecommendedSound, Wi-Fi or graphics acting up? Check drivers firstFind missing or outdated drivers fast.Check DriversHalloween DealsAmazon USHalloween week deals: useful picks before month-endAmazon US: current deals, useful picks and tech finds.Check DealsPC HealthRecommendedCrashes, freezes, slowdowns? Check your PC nowSpot repairable issues before they interrupt work.Check PC×
FREEDOM251

Freedom251 › Blog › HDMI sound

LG TV Has No Sound? Check These Settings and Connections

By Freedom251 Team · · 4 min read

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

If your LG TV has no sound, first check that it is not muted and that Settings → All Settings → Sound → Sound Out is set to the speaker you intend to use. Then check the volume and mute settings on your set-top box, console, soundbar, or other source. If the problem affects only one connected device, troubleshoot that connection; if it affects TV audio generally, run the model-appropriate sound test.

Menu wording and paths vary by LG model and webOS version. LG’s US support guidance covers multiple generations, so use your TV’s model-specific support page when a path below does not match what you see.

As an Amazon Associate I earn from qualifying purchases.

Check mute, volume, and Sound Out first

  1. Unmute the TV and raise its volume. Also check whether a volume control on screen responds; LG notes that a missing or nonresponsive volume indicator can point to an external output being selected.
  2. Open Settings → All Settings → Sound → Sound Out and select the intended speaker. For the TV’s own speakers, newer models commonly say Use TV Speaker; some older models say Internal TV Speaker. LG’s support library documents model- and webOS-specific variations.
  3. If audio should come from a separate device, check that device’s mute and volume settings too. Raising the TV volume will not unmute or turn up a soundbar, set-top box, or other external speaker.

If you recently disconnected a soundbar, check Sound Out: the TV may still be directing audio to the external device instead of its built-in speakers. LG’s troubleshooting guidance says to check the selected output when there is no sound. LG USA Support, “No sound from my TV,” published July 13, 2026.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

If sound is missing from an HDMI device

If the TV’s own menus or other sources make sound but a console, cable box, or other HDMI-connected device does not, work through the source and connection before suspecting the TV’s speakers.

#1 Best Overall
KabelDirekt – Optical Audio TOSLINK Cable – 6ft – Soundbar | Optical digital audio cable: Perfect for equipment with a TOSLINK interface (OPT In / OPT Out or S/PDIF In / S/PDIF Out)
  • Optical digital audio cable: Perfect for equipment with a TOSLINK interface (OPT In / OPT Out or S/PDIF In / S/PDIF Out). TOSLINK connector to TOSLINK connector (F05 connector)
  • Versatile: Ideal for transmitting crystal-clear digital audio from your TV, video game console (PS3/PS4/Xbox One), DVD/Blu-ray player, or TV streaming box to a soundbar, amplifier/amp, stereo/Hi-Fi system, D/A converter, and more
  • High-End: This metal-free fiber optic audio cable, featuring a fully flexible PVC jacket, is entirely immune to electrical interference. Each cable undergoes multi-stage testing during manufacturing to ensure maximum product quality and durability
  • 24K gold-plated connectors: Corrosion resistant gold plating keeps connectors clean. And because these cables are fiber optic, they provide 100 % signal transmission with 0 % loss
  • No risk: 36 months manufacturer warranty
  1. Confirm the TV is on the HDMI input the device uses. Check that playback is not paused and that the connected device is not muted or turned down.
  2. Unplug and firmly reconnect the HDMI cable at both ends.
  3. Restart the TV and the connected device.
  4. If the problem remains, test with another HDMI cable, especially if the current cable is visibly damaged or a known-good cable resolves the issue.

LG recommends trying another cable as one troubleshooting step, not as a universal fix. Its guidance does not specify a cable version for this diagnostic. A cable swap is relevant to an HDMI-source problem; it does not explain missing sound from the TV’s internal speakers or every app. LG USA Support.

If you use a soundbar or other external speaker

Make sure the speaker is on, unmuted, and turned up. Then match the TV’s Sound Out selection to the actual connection: wired audio, HDMI/ARC, optical, or wireless audio such as Bluetooth. Confirm both ends of a wired connection are secure and that each cable is plugged into the appropriate port. The exact available options depend on the TV and speaker models; consult their model-specific instructions if the connection type is unclear. LG support guidance on sound output and external speakers.

Rank #2
Amazon Basics Toslink Digital Optical Audio Fiber Optic Cable, Multi-Channel, for Sound Bar, Audio System, Home Theatre, Game Console, Blu-Ray Player, Gold-Plated Connectors, 6 Foot, Black
  • Please REMOVE the end protective caps before using the cable.
  • IN THE BOX: 6-foot digital optical audio Toslink cable.
  • CLEAR AUDIO: Multi-channel, fiber-optic digital audio output; corrosion resistant gold-plated connectors and buffer tubing for optimal signal transfer.
  • DURABLE: Lightweight, flexible cable with a rugged PVC exterior and removable rubber tips that protect the cable when not plugged in; remove before using.
  • CONNECTS DEVICES: Quickly connects a sound bar, CD player, Blu-Ray player, game console, or other device to an audio system or TV.

When the TV and external speaker both play

If audio comes from both the TV speakers and an external speaker but sounds doubled, echoes, or falls out of sync, LG identifies processing delay as a possible cause. Try using one output, setting Digital Sound Output to PCM, or adjusting AV Sync, as appropriate for your setup. Menu availability and wording vary by model. LG USA Support.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

Run the TV’s sound test

LG’s Sound Self-Diagnosis or Sound Test can help distinguish an internal TV-audio problem from an issue with a source or signal. The documented path for webOS 23 and 24 is Settings → Support → Sound Self-Diagnosis. For those versions, LG says the test switches to the internal speakers, sets volume to 20, and restores the previous volume afterward. LG’s sound-test instructions.

Rank #3
KabelDirekt – 3ft Optical Audio TOSLINK Cable – Soundbar
  • Optical digital audio cable: Perfect for equipment with a TOSLINK interface (OPT In / OPT Out or S/PDIF In / S/PDIF Out). TOSLINK connector to TOSLINK connector (F05 connector)
  • Versatile: Ideal for transmitting crystal-clear digital audio from your TV, video game console (PS3/PS4/Xbox One), DVD/Blu-ray player, or TV streaming box to a soundbar, amplifier/amp, stereo/Hi-Fi system, D/A converter, and more
  • High-End: This metal-free fiber optic audio cable, featuring a fully flexible PVC jacket, is entirely immune to electrical interference. Each cable undergoes multi-stage testing during manufacturing to ensure maximum product quality and durability
  • 24K gold-plated connectors: Corrosion resistant gold plating keeps connectors clean. And because these cables are fiber optic, they provide 100 % signal transmission with 0 % loss
  • No risk: 36 months manufacturer warranty

Other webOS generations may place the test under Support, OLED Care, Device Self-Care, Additional Settings, or Sound. Use the path listed for your exact model rather than assuming every LG TV has the same menus. If the test option is missing, check the TV’s model-specific support page.

Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

If the checks do not restore sound

If audio remains absent after checking the output, source, connections, and sound test, contact LG support or arrange service through an appropriate local provider. Those checks do not establish that a particular speaker or audio board has failed; diagnosing a hardware fault requires a model-specific assessment. LG’s US support pages direct customers to further support or a technician when troubleshooting does not resolve the issue. LG USA Support.

Rank #4
IVANKY Optical Audio Cable 10ft, Toslink Fiber Optic S/PDIF Digital Audio | 24K Gold-Plated, Braided, CL3 Rated, for Soundbar TV Samsung Xbox PS4 Sonos Home Cinema Stereo, Toray Original Fiber Core
  • 【Extra-Long 10ft Cable for Flexible Setup】iVANKY 10ft optical audio cable provides just the right length to connect your devices comfortably - no more struggling with cables that are too short. Enjoy the same pristine, lossless audio quality while having the freedom to arrange your home theater, gaming system, or audio components exactly how you want
  • 【Ultra-Clear Audio Quality with Japan Toray Original Fiber Core】iVANKY optical audio cable uses Japan Toray Original Fiber Core to deliver zero-distortion, lossless audio. This toslink cable is compatible with uncompressed PCM audio and compressed 5.1 to 7.1 surround sound systems, including Dolby Digital Plus, DTS-HD High Resolution, and LPCM. This digital optical audio cable ensures a wide dynamic range for an immersive listening experience
  • 【Universal Device Compatibility】This optical cable for soundbar and home theaters connects seamlessly to a wide range of devices with standard Toslink (s/PDIF, Optical) ports, such as TVs, Soundbar, Speaker, Receiver, PS4, Xbox, Blu-Ray players, and more. It’s perfect for anyone looking to enhance their audio setup with a fiber optic cable that works flawlessly across multiple devices
  • 【24K Gold-plated Connectors & Superior Durability】 Unlike conventional PVC jackets, iVANKY optical cable features a high-quality nylon braided jacket that withstands over 16,000 bends, making it highly durable and resistant to breakage. The aluminum shell and 24K gold-plated connectors prevent tarnishing and maintain conductivity over time, ensuring long-lasting performance
  • 【Precision Design】The precisely designed cuboid connectors of this digital optical audio cable make installation easy and secure. The flexible and lightweight nylon material ensures hassle-free handling. Additionally, removable rubber caps protect the connectors from dust and oxidation when not in use. CL3-rated, this cable is also designed for in-wall installation, providing flexibility for your setup

If both the picture and sound are absent, LG documents a power reset: disconnect the TV from power, hold the TV’s physical power button for about 10 seconds, reconnect power, and turn it on. LG USA Support.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.
Best Value
KabelDirekt – Optical Audio TOSLINK Cable – 15ft – Soundbar
  • Optical digital audio cable: Perfect for equipment with a TOSLINK interface (OPT In / OPT Out or S/PDIF In / S/PDIF Out). TOSLINK connector to TOSLINK connector (F05 connector)
  • Versatile: Ideal for transmitting crystal-clear digital audio from your TV, video game console (PS3/PS4/Xbox One), DVD/Blu-ray player, or TV streaming box to a soundbar, amplifier/amp, stereo/Hi-Fi system, D/A converter, and more
  • High-End: This metal-free fiber optic audio cable, featuring a fully flexible PVC jacket, is entirely immune to electrical interference. Each cable undergoes multi-stage testing during manufacturing to ensure maximum product quality and durability
  • 24K gold-plated connectors: Corrosion resistant gold plating keeps connectors clean. And because these cables are fiber optic, they provide 100 % signal transmission with 0 % loss
  • No risk: 36 months manufacturer warranty

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

HDMI soundLG TVTV AudioTV troubleshootingwebOS

Leave a Reply

Your email address will not be published. Required fields are marked *

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

Recommended PC Tool
Recommended PC Tool
Outdated Drivers Are Slowing You DownFree scan - exact matches
Windows Errors? Fix Them Before They SpreadFree repair scan

Two free Windows tools

One Free Minute Could Fix That PC

Before you go - each of these free tools takes about a minute and tackles what quietly slows a Windows PC down.

Special offer. View Outbyte info, uninstall instructions, EULA, and Privacy Policy.