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Freedom251 › Blog › Android

How to Turn On RCS Chats in Google Messages and Check the Connection

By Freedom251 Team · · 2 min read

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To enable RCS on Android, open Google Messages, tap your profile picture or initial, then go to Messages settings > RCS chats and turn on RCS chats. If you do not see that option, look for Chat features. The RCS settings page shows whether setup is complete; in a conversation, the composer tells you whether a message will use RCS or SMS/MMS.

Turn on RCS chats in Google Messages

  1. Open Google Messages.
  2. Tap your profile picture or initial in the upper corner.
  3. Tap Messages settings, then RCS chats. If that label is missing, check for Chat features.
  4. Turn on RCS chats.
  5. Return to the RCS chats page and read the status.

Menu labels can change as Google updates the app. If RCS cannot be enabled or your device and carrier do not set it up automatically, follow Google’s RCS troubleshooting steps. An unavailable option can mean the phone or carrier does not support RCS.

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Check your RCS connection status

On the RCS chats settings page, Google Messages displays a status that indicates whether setup is complete or needs attention:

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  • Connected: RCS is available on your setup. You can use it with people who have RCS turned on.
  • Connecting: Google is verifying your phone number. Wait for verification to finish.
  • Trouble connecting. Awaiting retry: Verification is having a problem. If this continues for more than 30 minutes, Google says to tap Details and submit feedback.
  • Not supported: RCS cannot be used; Google advises checking your internet connection.
  • RCS chats are disabled by your operator/carrier: Contact your carrier.

These are the status meanings in Google Messages Help.

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Check whether a particular conversation will use RCS

Look at the message composer before sending. “RCS message” means the message will use RCS; “Text message” means it will use SMS/MMS. Google also shows SMS or MMS below the send icon. This per-chat label is useful because a Connected status does not guarantee RCS for every conversation: the other person, or every participant in a group chat, must also have RCS enabled. See Google’s explanation of RCS message indicators.

Fix RCS when it will not connect

Use the status shown in settings to identify the likely issue, then check the basics in this order:

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  1. Set Google Messages as the default SMS app. Check the phone’s default-app setting and make Google Messages the default for SMS.
  2. Check internet and SMS service. Connect to the internet and confirm the phone can receive SMS, which is needed for phone-number verification.
  3. Follow the status-specific action. If the status says the carrier disabled RCS, contact the carrier. Once the carrier resolves it, return to Messages settings > RCS chats and tap Retry. If verification is awaiting retry, use Details and submit feedback if the issue lasts beyond 30 minutes.
  4. Update the software Google specifies. Install the latest Google Messages version and update Google Play services. Google’s troubleshooting page says RCS requires Android 5.0 or later.
  5. Check SIM configuration on a dual-SIM phone. If both SIM slots are populated, Google’s FAQ says to configure the Call SIM as the Data SIM.

Google says RCS availability varies by device, carrier, and region. If the status identifies carrier support as the obstacle, updating the app alone cannot add carrier support. See Google’s troubleshooting guide and RCS FAQ for its setup and dual-SIM guidance.

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