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How to Sign Out of Prime Video on a Roku TV or Player

By Freedom251 Team · · 2 min read

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To sign out, open Prime Video on your Roku, select your profile, choose the gear icon for Settings, then scroll to Sign Out and select it. Confirm if prompted. If you cannot access the Roku or the app will not sign out, deregister the device from your Amazon account instead.

Sign out of Prime Video on the Roku

  1. Launch the Prime Video app on your Roku.

  2. Select the profile icon, then choose the gear icon to open Settings.

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  3. Scroll down the settings list to Sign Out. On some Roku app versions, this option is at the bottom of the list.

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  4. Select Sign Out and confirm if the app asks. You can then sign in with the Amazon account you want to use.

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These steps follow Amazon staff guidance for Prime Video on Roku; exact wording or menu placement can vary by app version. Amazon forum instructions

If you cannot use the Roku or sign-out fails

Amazon advises retrying if a temporary connection issue interrupts sign-in or sign-out. If you still cannot sign out locally, remove the device’s Prime Video authorization from your Amazon account:

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  1. Open Account & Settings for your Amazon account and go to Devices.

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  2. Find the Roku and choose Deregister next to it.

Amazon’s help page describes deregistration as the fallback when you cannot sign out in the app. Amazon Prime Video help: sign-in and sign-out issues Amazon staff also recommend managing registered devices from the account’s device list. Amazon forum guidance on registered devices Amazon forum guidance on remote deregistration

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Sign out, deregister, or unlink: which action do you need?

Action What it does When to use it
Sign out of Prime Video Ends the Prime Video session on the Roku. Use this on the Roku when switching to another Amazon account.
Deregister the Roku from Amazon Removes the device’s Prime Video authorization through Amazon account management. Use this if you cannot access the Roku or local sign-out does not work.
Unlink the Roku from a Roku account Removes the device from its Roku account; it is a separate Roku-account action. This is not the normal way to sign out of Prime Video. Roku says unlinking does not close the Roku account or cancel subscriptions billed through Roku. Roku support: removing a device from a Roku account
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Signing out does not cancel a subscription

Signing out only changes the Prime Video app session; it does not cancel Prime or another subscription. For a subscription billed directly by Amazon Prime Video, manage cancellation through Amazon. For one billed by Roku, manage it through Roku. Roku support: managing or cancelling subscriptions through Roku

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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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