At the Windows 11 sign-in screen, select your user account, enter the password or Windows Hello method configured for that PC, then press Enter or select the sign-in arrow. If you are already signed in to a local account and want to use a Microsoft account instead, switch it in Settings under Accounts > Your info.
Sign in to your Microsoft account on the Windows 11 sign-in screen
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Turn on the PC, or return to the Windows sign-in screen. Select your account if Windows displays more than one; if you are the only user, Windows may select it automatically.
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Enter the password for the account or use a sign-in method offered on screen, such as a Windows Hello PIN, face recognition, or fingerprint.
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Press Enter or select the sign-in arrow. Windows opens the desktop if the credential is accepted.
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A Windows Hello PIN is not the same as your Microsoft account password. The PIN is a sign-in method configured for that device, so use whichever option is available and appropriate on the screen. Microsoft explains the distinction in its Windows Hello guidance.
Switch from a local account to a Microsoft account
A local account is specific to one PC. A Microsoft account is associated with an email address and can be used with Windows and other Microsoft services; some settings and files can sync across devices. If Windows is currently using a local account, change it from Settings:
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Open Settings > Accounts > Your info.
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Select Sign in with a Microsoft account instead.
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Follow the prompts, select Next, then choose Sign out and finish.
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Sign back in using the Microsoft account and the sign-in method configured for the PC.
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The conversion option appears when the current Windows account is local. Microsoft recommends a Microsoft account for Windows sign-in and service integration. See Microsoft’s instructions for changing account type.
Choose a password or Windows Hello method
The available sign-in choices depend on the PC and what has been set up. A password works without Windows Hello hardware; a PIN is a device-specific Windows Hello option. Face recognition and fingerprint sign-in require compatible hardware.
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| Method | What it uses | Requirement |
|---|---|---|
| Password | Your Microsoft account password | No Windows Hello sensor required |
| PIN | A Windows Hello PIN set up for this device | Configure it in sign-in settings |
| Face recognition | Your face through Windows Hello | A compatible camera |
| Fingerprint | Your fingerprint through Windows Hello | A compatible fingerprint reader |
To configure or check methods, open Settings > Accounts > Sign-in options. Under Windows Hello, choose a supported method and follow the prompts. If the PC lacks a fingerprint reader, a compatible external reader can connect over USB, but it is optional; ordinary account sign-in does not require one. Microsoft notes that options can vary by device configuration in its Windows Hello setup guidance.
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If you forgot your Microsoft account password
At the sign-in screen, select I forgot my password and follow the recovery prompts. If that option is not shown, choose Sign-in options > Web sign-in, then follow the prompts to reach password recovery. You can also reset the password in a browser using Microsoft’s password reset page.
If you forgot your Windows Hello PIN
Choose I forgot my PIN on the sign-in screen, if available, and complete the recovery steps. PIN recovery is separate from changing the Microsoft account password.
Microsoft’s sign-in recovery instructions are available at Change or reset your password.
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