Report the exact post, List, profile or Direct Message from its Report menu and give the most specific facts you can. If the material is illegal under EU or member-state law, use X’s dedicated Report Illegal Content in the EU form instead of relying only on an ordinary rules report. Keep the confirmation and watch the email address and X notifications connected to your submission: that is the documented way to follow the case.
Choose the right X reporting route first
The correct route depends on four things: what you are reporting, why it is unlawful or violates X’s rules, where the law applies, and who you are as the reporter. Choosing the closest match helps X send the report to the team that can act on it.
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| Situation | Use this route | What to include |
|---|---|---|
| A post or List violates X rules | The Report control on that post or List | The category requested in the prompts and specific context |
| A profile appears to violate X rules | The profile’s Report control | The reason for the report and any additional posts X requests |
| A Direct Message or conversation violates X rules | The message or conversation’s Report control | The requested category and relevant details |
| Content is illegal under EU or member-state law | Report Illegal Content in the EU form | Content URL, country or law, legal reason and concrete supporting details |
| Human trafficking, drugs, weapons or endangered-species sales | X’s Illegal and Regulated report form | Specific information about the regulated or illegal activity |
| You are a government or law-enforcement official | X’s legal-request or law-enforcement intake channel | Official context and the information requested by that channel |
| You are a designated Trusted Flagger | The dedicated Trusted Flagger route | The information required for that program |
An ordinary user can use the Illegal and Regulated form. Official channels are intended for authorities and are described by X as the most expeditious route for official requests; they are not a shortcut for a private report.
How to report a post, List, profile or Direct Message
Start from the individual item whenever possible. A report tied to a specific piece of content gives reviewers the object, account and surrounding context they need.
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Report a post
- Open the post containing the suspected violation.
- Select the More or overflow icon.
- Choose Report.
- Select the issue category that best describes the conduct.
- Complete every prompt, adding precise facts rather than general accusations.
- Submit the report and retain the confirmation shown by X or sent to you.
Describe what makes the post unlawful or rule-breaking, identify the relevant words, image, link or transaction, and explain any immediate risk. Do not add speculation that you cannot support. If the form asks for more context, answer that question directly instead of repeating the same allegation.
Report a List
- Open the List itself, not just one post that appeared in it.
- Use the List’s More or overflow menu.
- Select Report, choose the reason and finish the prompts.
- Save the confirmation for your records.
A List report concerns the List and its use. If a particular post or account also presents a separate violation, report that item through its own control so the reviewer can evaluate both matters.
Report a profile
- Open the account’s profile.
- Use the profile’s More or overflow menu and choose Report.
- Select the reason that best fits the account-level conduct.
- Provide the details requested by X. The profile-report flow may ask you to identify additional posts so reviewers have context.
- Submit and keep the confirmation.
Use the profile route when the concern is an account’s pattern, identity or behavior. Add individual post reports when a specific post needs separate review; one report does not automatically cover every item on an account.
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Report a Direct Message or conversation
- Open the Direct Message or conversation containing the suspected violation.
- Use the message or conversation’s More or overflow control.
- Choose Report and complete the category prompts.
- Submit the report and preserve the confirmation.
X says a reported Direct Message or conversation disappears from the reporter’s inbox and cannot be recovered. Before submitting, record the details you are legally and safely allowed to retain, such as the account involved, date, time and relevant text. Do not redistribute illegal material merely to document it.
Use the EU illegal-content form when EU law is the basis
For content illegal under European Union or member-state law, use X’s Report Illegal Content in the EU form. This route is different from selecting a general X-rules category because it asks for the legal basis and jurisdiction behind the complaint.
Information the EU form requires
- Content URL: the direct address of the post, List, profile or other material at issue.
- Country or law: the EU member state and the law you believe applies.
- Legal reason: a plain explanation of which conduct is unlawful and why.
- Supporting details: facts that allow a reviewer to understand the context, timing, target, transaction or harm.
Be concrete. “This is illegal” is not a legal explanation. Identify the relevant conduct, the affected person or group when appropriate, and the facts connecting it to the cited country or law. If the material is time-sensitive, explain the urgency without exaggerating it.
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X may request more information. It may also ask that a law-enforcement agency contact X when official context is needed. A request for additional information does not mean the report was ignored; it means the reviewer needs facts that the original submission did not establish.
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X’s illegal and regulated policy includes examples such as human trafficking, drugs, weapons and sales involving endangered species. Anyone can submit the Illegal and Regulated report form for this type of conduct.
When reporting, distinguish the suspected activity from lawful discussion about it. Provide the exact content location, explain what is being offered or arranged, and include observable details such as an advertised exchange, recruitment language, delivery offer or identifiable product. Avoid contacting the suspected actor yourself if doing so could increase danger or interfere with an investigation.
If there is an immediate threat to life or safety, contact the appropriate emergency service or law-enforcement authority in your location as well as reporting to X. X’s platform report is not a substitute for emergency intervention.
Special routes for Trusted Flaggers and authorities
Trusted Flaggers
Trusted Flaggers have a dedicated reporting route. Use that route if you hold that status and follow its required format; do not present yourself as a Trusted Flagger if you do not.
Government and law-enforcement officials
Government and law-enforcement officials should use X’s dedicated legal-request or law-enforcement intake channel. X describes this channel as the most expeditious route for official requests because it is designed to collect the authority, legal process and context needed for government action. Private users should use the ordinary or EU illegal-content forms instead.
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An official request and a user report serve different purposes. A user report asks X to review content under its policies or applicable legal process; an authority’s request can provide formal legal context that a private reporter cannot supply.
How to track an X report
X does not document a public case-number dashboard for ordinary reports. The practical tracking method is the confirmation associated with your submission, followed by the email address and X notifications connected to the report.
- Save the confirmation immediately. Keep the on-screen acknowledgement, confirmation email and the URL or account you reported. If you are reporting from a workplace or safeguarding role, store it according to your organization’s retention and access rules.
- Monitor the reporting email inbox. Check the address used or associated with the X account, including spam, junk and filtered folders. X may send follow-up questions or the outcome there.
- Check X notifications. Review in-product notifications while signed in to the reporting account. X may include text from reported posts in follow-up emails and notifications; profile-report instructions describe an opt-out checkbox for those updates.
- Answer requests for information. If X asks for clarification, provide the missing legal or factual detail in the requested channel. Keep your response focused on the original report.
- Record the outcome. Note whether X removed content, limited visibility, took account action, requested more information or declined action. This record helps if an appeal or a separate authority report is appropriate.
Do not assume that the absence of a dashboard means there is no case. The confirmation and subsequent email or in-product notice are the tracking signals X documents for reporters.
How long does an X report take?
| Stage | What X says | What you should do |
|---|---|---|
| Acknowledgement | X acknowledges properly submitted reports within 24 hours. | Keep the acknowledgement and check the associated inbox and notifications. |
| Typical resolution | Reports are typically resolved within a few days. | Wait for the review while remaining available for questions. |
| Longer review | Some cases can take up to 30 days when factors such as user input or an appeal affect the review. | Respond promptly to requests and keep your original evidence and confirmation. |
These are X’s stated service expectations, not a guarantee that every case will receive a particular enforcement result. A legally complex complaint, a need for more information or an appeal can extend the review.
What happens after you submit?
The content may remain visible to others
Reporting a post or List does not automatically suspend the account. X replaces the original reported post for the reporter with a notice and an option to view it. Other users may see the content while X reviews it, depending on any separate visibility action X takes.
A report does not guarantee removal or suspension
X evaluates the material and the information supplied. The result can differ from what the reporter requested: X may remove content, restrict its visibility, apply an account measure, ask for more information or decide that no action is warranted. A report by itself is not proof that an account will be suspended or that a post will be removed.
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Direct Message evidence can disappear from your inbox
Reported Direct Messages and conversations disappear from the reporter’s inbox and cannot be recovered. Preserve only the information you need and are permitted to keep before submitting, and protect it from unnecessary disclosure.
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Check whether the route matched the allegation
First compare the conduct with the route you used. A post that violates an X rule may need the ordinary post report; conduct illegal under EU law belongs in the EU form with a country, legal basis and supporting facts. A regulated sale may fit the Illegal and Regulated form. A government request belongs in the official channel.
Submit missing, specific information
If X asks for more information, answer the exact question and supply the missing URL, jurisdiction, legal provision or context. Do not create multiple duplicate reports with contradictory descriptions. A concise supplement tied to the original confirmation is easier to evaluate than a series of unrelated submissions.
Use the EU appeal and redress options when they apply
For EU users, if X removes content, restricts its visibility, suspends or terminates an account, or restricts monetization and the decision is wrong, use X’s internal appeal process. EU users may also choose a certified out-of-court dispute-settlement body or seek judicial redress. These options concern qualifying X decisions; they are not a way to force a particular result from another person’s report.
Escalate urgent criminal concerns outside the platform
If the matter involves an immediate threat, exploitation or another crime requiring official intervention, contact the relevant law-enforcement or emergency authority. Authorities can use X’s legal-request or law-enforcement channel when formal information is needed.
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- Use the direct URL: link to the exact post, List, profile or message context rather than only the account’s home page.
- State the conduct: explain what happened, who is targeted and why it violates a rule or law.
- Name the jurisdiction: for EU illegal-content reports, identify the member state and legal basis.
- Separate facts from conclusions: quote or describe the observable material, then explain the legal or policy concern.
- Describe timing and risk: note a deadline, ongoing recruitment, threatened harm or rapidly changing content when relevant.
- Protect sensitive information: provide only what is necessary and avoid exposing victims, minors or private individuals beyond what the form requires.
- Keep the confirmation: it is the reference point for follow-up even though X does not document a public case dashboard.
Common problems and practical fixes
You cannot find the Report option
Open the exact item and look for its More or overflow menu. A profile, List, post and Direct Message each has its own reporting control; being on an account page may not expose the menu for a particular post.
You submitted a report but received no acknowledgement
Check that the submission completed, then review the email address linked to X, including spam and filtered folders, and inspect X notifications. X says properly submitted reports are acknowledged within 24 hours. If the acknowledgement still does not appear, confirm that you used the intended form and resubmit only when you can provide the required information without creating conflicting duplicate accounts of the incident.
The content vanished before you finished
Use any retained direct URL and the facts you observed. If you are reporting EU-illegal content, the form still needs the country or law, legal reason and supporting details. Do not try to obtain replacement evidence by provoking the account.
You need to report several related items
Report the principal item first, then submit separate reports for materially different posts, Lists, profiles or conversations when each has its own violation. In each report, explain the relationship without copying an unsupported allegation across every item.
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For profile-report follow-ups, X’s instructions describe an opt-out checkbox for including text from reported posts in updates. Use it if available, and avoid opening the reported post through the view option unless you need to verify a detail.
Before you press Submit: a short checklist
- Is this the exact post, List, profile or Direct Message?
- Does the ordinary X-rules route, EU illegal-content form or Illegal and Regulated form fit the conduct?
- If EU law is the basis, have you named the country or law and explained the legal reason?
- Did you provide concrete, relevant facts and the direct URL?
- Have you avoided unnecessary personal or illegal material in your description?
- Did you save the confirmation and verify the reporting email and notification settings?
- If you are an official or Trusted Flagger, are you using the dedicated channel for your status?
The essential takeaway
Report from the content’s own menu, use the EU form when EU or member-state law is the basis, and use the regulated or official channels when the situation requires them. Tracking means preserving the confirmation and watching the associated email and X notifications—not looking for a public case dashboard. X states that acknowledgement should arrive within 24 hours, most cases finish in a few days, and some take up to 30 days when additional input or an appeal is involved.
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